TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281687 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Easy Easy to follow questions answered, helped me to remember stuff to enter, good for seniors
Date published: 2021-04-22
Rated 4 out of 5 by from rather not rate it to finish rather not have to rate it to finish this wholw process
Date published: 2021-04-22
Rated 5 out of 5 by from Thank you Easy to navigate, maybe offer better explanations without having to upgrade, and also be able to upload documents from other tax services in order to receive information from prior years.
Date published: 2021-04-22
Rated 5 out of 5 by from TurboTax Rocks! TurboTax is my go-to every year for tax filing for myself and my whole family. It makes doing taxes not overwhelming and walks you through every step, so you know you're doing it right and not missing anything!
Date published: 2021-04-22
Rated 5 out of 5 by from Turbo Tax is amazing!! TurboTax is so easily to maneuver through! It guides you effortlessly through preparing your taxes! Anyone could do it! Turbo Tax is phenomenal!!
Date published: 2021-04-22
Rated 3 out of 5 by from Issue with Military State Filing - PY Louisiana There is an issue with the turbotax program for that small group of people (me included) who are active duty, serving away from home, but have state residency in Louisiana. If you change your residency during the year to another state, then try to file a partial-year LA state return, turbotax will not accept this and won't e-file. It forces you to accept the "whole year" state return, which then automatically calculates LA state income tax for your whole W-2 income, instead of the fraction that should apply based on how long you lived in LA. This would be fixed by adding a "Louisiana residency for partial year" option during the step-by-step page that gets your criteria for qualification for LA's $30k deduction for LA residents who serve out of state for >120 days of the year, then adjusting the hardwired locks on the LA state tax worksheet. Aside from this issue, which is going to force me to paper-file my PY LA state tax return, I'd have given 5 stars for this year's edition.
Date published: 2021-04-22
Rated 3 out of 5 by from Problem with State Returns I've been a TT user for over ten years and this is the first time I had a problem. I sold my Virginia home late November and Moved to Maryland after settlement. Short story is using TT for the state return turned into a big problem and I used the VA Tax website to split income VA/MD and filed a paper return for VA. I was able to delete the VA return on turbo tax. Couldn't delete the MD return but don't need to file for 2020 since MD income is below their threshold (one month of income). Expect to receive notices from TT for that.
Date published: 2021-04-22
Rated 5 out of 5 by from taxes made easy I was very hesitant to do my taxes after using a preparer throughout my employment years. However when I retired and my returns were less complex, I tried turbo tax and I love it!
Date published: 2021-04-22
Rated 4 out of 5 by from Turbo tax does well First time ever it let me down . I put in my earnings and I put in my fed taxes for the same amount and it took it. Made me getting back a horrendous amount of taxes. I made the gross error and would have thought Turbo Tax would have flagged that issue.
Date published: 2021-04-22
Rated 5 out of 5 by from It's incredible and a tremendous value-for-money. Saves so much time and after using it for 10 years, never a problem, never amended, never audited. It really is so simple but yet comprehensive and costs much less than an accountant....by far!!
Date published: 2021-04-22
All TurboTax® Offerings Reviews - Page 2746
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy Easy to follow questions answered, helped me to remember stuff to enter, good for seniors
Date published: 2021-04-22
Rated 4 out of 5 by from rather not rate it to finish rather not have to rate it to finish this wholw process
Date published: 2021-04-22
Rated 5 out of 5 by from Thank you Easy to navigate, maybe offer better explanations without having to upgrade, and also be able to upload documents from other tax services in order to receive information from prior years.
Date published: 2021-04-22
Rated 5 out of 5 by from TurboTax Rocks! TurboTax is my go-to every year for tax filing for myself and my whole family. It makes doing taxes not overwhelming and walks you through every step, so you know you're doing it right and not missing anything!
Date published: 2021-04-22
Rated 5 out of 5 by from Turbo Tax is amazing!! TurboTax is so easily to maneuver through! It guides you effortlessly through preparing your taxes! Anyone could do it! Turbo Tax is phenomenal!!
Date published: 2021-04-22
Rated 3 out of 5 by from Issue with Military State Filing - PY Louisiana There is an issue with the turbotax program for that small group of people (me included) who are active duty, serving away from home, but have state residency in Louisiana. If you change your residency during the year to another state, then try to file a partial-year LA state return, turbotax will not accept this and won't e-file. It forces you to accept the "whole year" state return, which then automatically calculates LA state income tax for your whole W-2 income, instead of the fraction that should apply based on how long you lived in LA. This would be fixed by adding a "Louisiana residency for partial year" option during the step-by-step page that gets your criteria for qualification for LA's $30k deduction for LA residents who serve out of state for >120 days of the year, then adjusting the hardwired locks on the LA state tax worksheet. Aside from this issue, which is going to force me to paper-file my PY LA state tax return, I'd have given 5 stars for this year's edition.
Date published: 2021-04-22
Rated 3 out of 5 by from Problem with State Returns I've been a TT user for over ten years and this is the first time I had a problem. I sold my Virginia home late November and Moved to Maryland after settlement. Short story is using TT for the state return turned into a big problem and I used the VA Tax website to split income VA/MD and filed a paper return for VA. I was able to delete the VA return on turbo tax. Couldn't delete the MD return but don't need to file for 2020 since MD income is below their threshold (one month of income). Expect to receive notices from TT for that.
Date published: 2021-04-22
Rated 5 out of 5 by from taxes made easy I was very hesitant to do my taxes after using a preparer throughout my employment years. However when I retired and my returns were less complex, I tried turbo tax and I love it!
Date published: 2021-04-22
Rated 4 out of 5 by from Turbo tax does well First time ever it let me down . I put in my earnings and I put in my fed taxes for the same amount and it took it. Made me getting back a horrendous amount of taxes. I made the gross error and would have thought Turbo Tax would have flagged that issue.
Date published: 2021-04-22
Rated 5 out of 5 by from It's incredible and a tremendous value-for-money. Saves so much time and after using it for 10 years, never a problem, never amended, never audited. It really is so simple but yet comprehensive and costs much less than an accountant....by far!!
Date published: 2021-04-22
All TurboTax® Offerings Reviews - Page 2746