TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

(4.6/5 | 294023 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from Solid Product, But K-1/K-3 Messy A long-time, largely satisfied TT user with extensive experience with filing K-1s. However, the 2021 edition does a poor job of allowing the entry of K-3s with multiple countries. I endeavored to secure assistance without success.
Date published: 2022-10-03
Rated 5 out of 5 by from Grateful for support during our Extension We have never filed for an extension before and had a few new aspects to our return that we were not expecting. Anita was incredibly helpful in alleviating our concerns and helping us navigate new territory.
Date published: 2022-10-03
Rated 5 out of 5 by from easy I found Turbo Tax very easy to use even for an old timer.
Date published: 2022-10-03
Rated 4 out of 5 by from Turbo Tax is Great Turbo Tax is a simple effective program. I was disappointed it didn't have the 'It's Deductible' in Charity for 2021.
Date published: 2022-10-03
Rated 3 out of 5 by from Explanations and Scrolling While in general TT is pretty good, the explanation of what the inputs are, are very questionable and the scrolling of where the numbers go to and came from are generally non-existent. For example, if I put in a number in a worksheet, it gets propagated forward and backward if there is a calculation; it is very difficult to access those calculations and purview of the data.
Date published: 2022-10-03
Rated 5 out of 5 by from Turbo Tax makes doing the taxes easy for me no engagement with tax expert, but enjoy the ease of filling my federal and state taxes
Date published: 2022-10-03
Rated 5 out of 5 by from Greatness It's great to use turbo tax. Easy to use. If there is any questions the learn more can help
Date published: 2022-10-03
Rated 4 out of 5 by from Turbotax is good Turbo tax is good and the Expert I have engaged was very helpful
Date published: 2022-10-03
Rated 5 out of 5 by from Turbo tax is great The experience was great and the tax expert was very knowledgeable.
Date published: 2022-10-03
Rated 5 out of 5 by from Great product I have been using various versions of Turbo Tax for several years and have been very satisfied. This year I needed the help of customer service and they were extremely pleasant, efficient and solved my issue quickly. Thank you!
Date published: 2022-10-03
All TurboTax® Offerings Reviews - Page 275
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Solid Product, But K-1/K-3 Messy A long-time, largely satisfied TT user with extensive experience with filing K-1s. However, the 2021 edition does a poor job of allowing the entry of K-3s with multiple countries. I endeavored to secure assistance without success.
Date published: 2022-10-03
Rated 5 out of 5 by from Grateful for support during our Extension We have never filed for an extension before and had a few new aspects to our return that we were not expecting. Anita was incredibly helpful in alleviating our concerns and helping us navigate new territory.
Date published: 2022-10-03
Rated 5 out of 5 by from easy I found Turbo Tax very easy to use even for an old timer.
Date published: 2022-10-03
Rated 4 out of 5 by from Turbo Tax is Great Turbo Tax is a simple effective program. I was disappointed it didn't have the 'It's Deductible' in Charity for 2021.
Date published: 2022-10-03
Rated 3 out of 5 by from Explanations and Scrolling While in general TT is pretty good, the explanation of what the inputs are, are very questionable and the scrolling of where the numbers go to and came from are generally non-existent. For example, if I put in a number in a worksheet, it gets propagated forward and backward if there is a calculation; it is very difficult to access those calculations and purview of the data.
Date published: 2022-10-03
Rated 5 out of 5 by from Turbo Tax makes doing the taxes easy for me no engagement with tax expert, but enjoy the ease of filling my federal and state taxes
Date published: 2022-10-03
Rated 5 out of 5 by from Greatness It's great to use turbo tax. Easy to use. If there is any questions the learn more can help
Date published: 2022-10-03
Rated 4 out of 5 by from Turbotax is good Turbo tax is good and the Expert I have engaged was very helpful
Date published: 2022-10-03
Rated 5 out of 5 by from Turbo tax is great The experience was great and the tax expert was very knowledgeable.
Date published: 2022-10-03
Rated 5 out of 5 by from Great product I have been using various versions of Turbo Tax for several years and have been very satisfied. This year I needed the help of customer service and they were extremely pleasant, efficient and solved my issue quickly. Thank you!
Date published: 2022-10-03
All TurboTax® Offerings Reviews - Page 275