TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Taxes Done Right Good services and well guided throughout my filing
Date published: 2023-03-02
Rated 4 out of 5 by from First time user This was my first time using TurboTax and I found the suggestions and information provided to be a very helpful process!
Date published: 2023-03-02
Rated 5 out of 5 by from TurboTax is awesome and doesn't leave in the dust! Easy to use. The live chat experts are very friendly and helpful. Experts are readily available to assist you with questions and guidance.
Date published: 2023-03-02
Rated 1 out of 5 by from TurboTax blows Every single year it tells me my previous year AGI number is wrong and that I can’t file even though I am literally looking at that number on my 1040. It’s rather frustrating
Date published: 2023-03-02
Rated 5 out of 5 by from Easier and easier every year! The ease that TurboTax walks you through each section of your return is very easy. They can assist if needed and provide long term support for audits if needed. Tool keeps getting better.
Date published: 2023-03-02
Rated 5 out of 5 by from I love Turbo Tax! I highly recommend Turbo Tax! This was our first time using a live agent and it was totally worth it!
Date published: 2023-03-02
Rated 5 out of 5 by from Absolutely fantastic (again)! Long-time customer and this year's TurboTax was absolutely fantastic (again)! I got through my taxes in one sitting.
Date published: 2023-03-02
Rated 2 out of 5 by from Disappointed Understandably, TurboTax is convenient and basically that's what you're paying for, but I don't know if I'll continue using it. The prices keep going up. By the time you get done with all the fees, it eats up half my return. I didn't even pay nearly as much as I did in previous years. The automation chooses which product you have to get and then they have the nerve to have all these offers of additional products as if you aren't already paying enough. Whatever. I'll figure out something else for next tax season. If you can do it yourself manually or find cheaper I would because these Turbo Tax price increases are getting ridiculous.
Date published: 2023-03-02
Rated 5 out of 5 by from TurboTax works for me Simply, it was quick and easy. I've been using it for years.
Date published: 2023-03-02
Rated 1 out of 5 by from Another bad experience Price was shown as $169 but I was charged over $200.00 and it never showed the amount to be charged until after I had submitted my card information.
Date published: 2023-03-02
All TurboTax® Offerings Reviews - Page 2740
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Taxes Done Right Good services and well guided throughout my filing
Date published: 2023-03-02
Rated 4 out of 5 by from First time user This was my first time using TurboTax and I found the suggestions and information provided to be a very helpful process!
Date published: 2023-03-02
Rated 5 out of 5 by from TurboTax is awesome and doesn't leave in the dust! Easy to use. The live chat experts are very friendly and helpful. Experts are readily available to assist you with questions and guidance.
Date published: 2023-03-02
Rated 1 out of 5 by from TurboTax blows Every single year it tells me my previous year AGI number is wrong and that I can’t file even though I am literally looking at that number on my 1040. It’s rather frustrating
Date published: 2023-03-02
Rated 5 out of 5 by from Easier and easier every year! The ease that TurboTax walks you through each section of your return is very easy. They can assist if needed and provide long term support for audits if needed. Tool keeps getting better.
Date published: 2023-03-02
Rated 5 out of 5 by from I love Turbo Tax! I highly recommend Turbo Tax! This was our first time using a live agent and it was totally worth it!
Date published: 2023-03-02
Rated 5 out of 5 by from Absolutely fantastic (again)! Long-time customer and this year's TurboTax was absolutely fantastic (again)! I got through my taxes in one sitting.
Date published: 2023-03-02
Rated 2 out of 5 by from Disappointed Understandably, TurboTax is convenient and basically that's what you're paying for, but I don't know if I'll continue using it. The prices keep going up. By the time you get done with all the fees, it eats up half my return. I didn't even pay nearly as much as I did in previous years. The automation chooses which product you have to get and then they have the nerve to have all these offers of additional products as if you aren't already paying enough. Whatever. I'll figure out something else for next tax season. If you can do it yourself manually or find cheaper I would because these Turbo Tax price increases are getting ridiculous.
Date published: 2023-03-02
Rated 5 out of 5 by from TurboTax works for me Simply, it was quick and easy. I've been using it for years.
Date published: 2023-03-02
Rated 1 out of 5 by from Another bad experience Price was shown as $169 but I was charged over $200.00 and it never showed the amount to be charged until after I had submitted my card information.
Date published: 2023-03-02
All TurboTax® Offerings Reviews - Page 2740