TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
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TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 2 out of 5 by
Kt_12 from
Gave no other option, forced to upgrade and pay
I usually love using Turbotax. It lets you choose what plan works best for you. This year it would not let me continue to file unless I upgraded, paying $130 more than I already was. I have never had this happen before, but it would not let continue without clicking upgrade.
Date published: 2023-04-14
Rated 4 out of 5 by
walsdo13 from
old reliable
always works no matter what. love the features!!!!
Date published: 2023-04-14
Rated 3 out of 5 by
leetabafa from
COSTLY
When I first started using turbotax it cost significantly more than it does now. I wont be using it anymore. Also, turbotax consistently asks to upgrade to a more expensive version of the software. I thought I had declined the deluxe edition but at the end when I put my card in to pay, it charged me for the deluxe version. SO, now I have to contact somebody to have it credited back to my account because I did not want to do the deluxe version. The main reason I didnt want to do a different software was because turbotax had my history already in its system. I knew it was going to cost more than competitors but did not realize how much.
Date published: 2023-04-14
Rated 5 out of 5 by
Turbotax overall review from
Overall review
I like to use turbotax because it is easy and convenient. There is a lot of helpful tips/resources if you are unsure of a question.
Date published: 2023-04-14
Rated 2 out of 5 by
AJLivac from
Usually great but not this year
Was just about to file and the software somehow duplicated all of my 1099s. Also the software showed errors that weren't errors so I had to fool it by entering spaces in boxes.
Date published: 2023-04-14
Rated 5 out of 5 by
jhgarcia from
easy and fast
fast efficient and easy. happy with the outcome. will use it again next year.
Date published: 2023-04-14
Rated 5 out of 5 by
Cream City from
Great Experience with tax advisor
I had to talk with one of your tax advisors, John, and he was very helpful. I felt he went above and beyond trying to help me, and he figured it out.
Date published: 2023-04-14
Rated 5 out of 5 by
skh7 from
GREAT SERVICE
Turbo Tax was very easy to follow and made the process simple
Date published: 2023-04-14
Rated 5 out of 5 by
curtntree from
Fantastic
this was the easiest tax program ever. I will definitely be using this from now on.
Date published: 2023-04-14
Rated 3 out of 5 by
Sierraintl from
Checking system really doesn't check
I have entered social security income since retiring. I got interrupted while filing and when I came back I thought I was done with income. The system should raise a red flag and ask if you still get social security. You have not entered any amount. What are you really checking with all those spinning circles?
All TurboTax® Offerings Reviews - Page 2739
Date published: 2023-04-14
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
Kt_12 from
Gave no other option, forced to upgrade and pay
I usually love using Turbotax. It lets you choose what plan works best for you. This year it would not let me continue to file unless I upgraded, paying $130 more than I already was. I have never had this happen before, but it would not let continue without clicking upgrade.
Date published: 2023-04-14
Rated 4 out of 5 by
walsdo13 from
old reliable
always works no matter what. love the features!!!!
Date published: 2023-04-14
Rated 3 out of 5 by
leetabafa from
COSTLY
When I first started using turbotax it cost significantly more than it does now. I wont be using it anymore. Also, turbotax consistently asks to upgrade to a more expensive version of the software. I thought I had declined the deluxe edition but at the end when I put my card in to pay, it charged me for the deluxe version. SO, now I have to contact somebody to have it credited back to my account because I did not want to do the deluxe version. The main reason I didnt want to do a different software was because turbotax had my history already in its system. I knew it was going to cost more than competitors but did not realize how much.
Date published: 2023-04-14
Rated 5 out of 5 by
Turbotax overall review from
Overall review
I like to use turbotax because it is easy and convenient. There is a lot of helpful tips/resources if you are unsure of a question.
Date published: 2023-04-14
Rated 2 out of 5 by
AJLivac from
Usually great but not this year
Was just about to file and the software somehow duplicated all of my 1099s. Also the software showed errors that weren't errors so I had to fool it by entering spaces in boxes.
Date published: 2023-04-14
Rated 5 out of 5 by
jhgarcia from
easy and fast
fast efficient and easy. happy with the outcome. will use it again next year.
Date published: 2023-04-14
Rated 5 out of 5 by
Cream City from
Great Experience with tax advisor
I had to talk with one of your tax advisors, John, and he was very helpful. I felt he went above and beyond trying to help me, and he figured it out.
Date published: 2023-04-14
Rated 5 out of 5 by
skh7 from
GREAT SERVICE
Turbo Tax was very easy to follow and made the process simple
Date published: 2023-04-14
Rated 5 out of 5 by
curtntree from
Fantastic
this was the easiest tax program ever. I will definitely be using this from now on.
Date published: 2023-04-14
Rated 3 out of 5 by
Sierraintl from
Checking system really doesn't check
I have entered social security income since retiring. I got interrupted while filing and when I came back I thought I was done with income. The system should raise a red flag and ask if you still get social security. You have not entered any amount. What are you really checking with all those spinning circles?
All TurboTax® Offerings Reviews - Page 2739
Date published: 2023-04-14