TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from TurboTax Live help is Awesome! I had concerns this year with my returns and my tax professional answered my questions honestly, and in a couple of days she had it done and was thorough. Communication was swift and reached out to me to keep me updated!
Date published: 2022-04-07
Rated 5 out of 5 by from Helpful and quick response times Helpful tax experts that were able to answer questions I was unsure on.
Date published: 2022-04-07
Rated 5 out of 5 by from Taxes Made East Using TurboTax as easy and my professional, Scott, did a great job but this review is already tiresome.
Date published: 2022-04-07
Rated 5 out of 5 by from SHUNA THIS PERSON DOES KNOW HERE JOB WAS VERRY HELPFUL , I WISH TO THANK FOR ALL THE HELP, 5 STARS +
Date published: 2022-04-07
Rated 4 out of 5 by from Very easy to use I am a first time user and easily imported the required 1099 forms. I worked my way through all the questions, but when I got to the end, I had a question about the 3rd stimulus. I had a chat with one expert that did not go so well, so I switched to another via the phone. The was much better, and in the future I will always use the phone system. The problem with the first expert was not just the person, but also me as a first-time user and a not particularly computer-savvy person.
Date published: 2022-04-07
Rated 4 out of 5 by from TurboTax is Awesome! TurboTax made filing super easy in almost all areas. I only had problems with it taking a lot of research on my end for certain areas for documentation my bank did not provide.
Date published: 2022-04-07
Rated 4 out of 5 by from GUI Problems Software worked well except the Graphic User Interface (GUI) Revisit button for the Colorado Qualified Business Deduction Addback button. This is the only button that would not allow you to access the next page. I spent 2.5 hours on the phone to find out that you have to enter $1,000,000 in income for this one button to work correctly. Additionally, there was no content in the "Learn More" link.
Date published: 2022-04-07
Rated 5 out of 5 by from best way to do taxes Turbo tax makes filing taxes and having your questions answered so easy.
Date published: 2022-04-07
Rated 5 out of 5 by from Filing with ease TurboTax has always been easy for me to use, but for the first time I utilized it for moving between states, and even this was quite easy to do. The instructions are straightforward, and the initial question about moving then easily led to all the necessary prompts after. The search sidebar is also very helpful -- step-by-step instructions even for unusual situations make it easy to know how to properly input all of the information. When it comes to investments in particular, the electronic interfaces with all major banks and investment firms makes it easy to import even large volumes of transactions.
Date published: 2022-04-07
Rated 2 out of 5 by from This software is awful In trying to be helpful TurboTax makes taxes all the more confusing. Doing them on paper is easier. It's difficult to tell where the numbers it produces come from. It's also a hassle to navigate from page to page.
Date published: 2022-04-07
All TurboTax® Offerings Reviews - Page 2734
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax Live help is Awesome! I had concerns this year with my returns and my tax professional answered my questions honestly, and in a couple of days she had it done and was thorough. Communication was swift and reached out to me to keep me updated!
Date published: 2022-04-07
Rated 5 out of 5 by from Helpful and quick response times Helpful tax experts that were able to answer questions I was unsure on.
Date published: 2022-04-07
Rated 5 out of 5 by from Taxes Made East Using TurboTax as easy and my professional, Scott, did a great job but this review is already tiresome.
Date published: 2022-04-07
Rated 5 out of 5 by from SHUNA THIS PERSON DOES KNOW HERE JOB WAS VERRY HELPFUL , I WISH TO THANK FOR ALL THE HELP, 5 STARS +
Date published: 2022-04-07
Rated 4 out of 5 by from Very easy to use I am a first time user and easily imported the required 1099 forms. I worked my way through all the questions, but when I got to the end, I had a question about the 3rd stimulus. I had a chat with one expert that did not go so well, so I switched to another via the phone. The was much better, and in the future I will always use the phone system. The problem with the first expert was not just the person, but also me as a first-time user and a not particularly computer-savvy person.
Date published: 2022-04-07
Rated 4 out of 5 by from TurboTax is Awesome! TurboTax made filing super easy in almost all areas. I only had problems with it taking a lot of research on my end for certain areas for documentation my bank did not provide.
Date published: 2022-04-07
Rated 4 out of 5 by from GUI Problems Software worked well except the Graphic User Interface (GUI) Revisit button for the Colorado Qualified Business Deduction Addback button. This is the only button that would not allow you to access the next page. I spent 2.5 hours on the phone to find out that you have to enter $1,000,000 in income for this one button to work correctly. Additionally, there was no content in the "Learn More" link.
Date published: 2022-04-07
Rated 5 out of 5 by from best way to do taxes Turbo tax makes filing taxes and having your questions answered so easy.
Date published: 2022-04-07
Rated 5 out of 5 by from Filing with ease TurboTax has always been easy for me to use, but for the first time I utilized it for moving between states, and even this was quite easy to do. The instructions are straightforward, and the initial question about moving then easily led to all the necessary prompts after. The search sidebar is also very helpful -- step-by-step instructions even for unusual situations make it easy to know how to properly input all of the information. When it comes to investments in particular, the electronic interfaces with all major banks and investment firms makes it easy to import even large volumes of transactions.
Date published: 2022-04-07
Rated 2 out of 5 by from This software is awful In trying to be helpful TurboTax makes taxes all the more confusing. Doing them on paper is easier. It's difficult to tell where the numbers it produces come from. It's also a hassle to navigate from page to page.
Date published: 2022-04-07
All TurboTax® Offerings Reviews - Page 2734