TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
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Rated 3 out of 5 by from Took an hour to e-file because TT introduced error When I had gone through all the teeny little preparation steps for e-filing, TurboTax wanted me to change something in the deductions. When I attempted to work on it, Turbo Tax duplicated a deduction, puffing up the refund but making it illegal, and would NOT let me fix it. It took MORE than an hour to figure all this out and fix it and e-file. Also, TurboTax does not let me "search" for a term in the screen, so I can check things more easily. This means I have to deal with their tiny print with my weakening eyes, and I can't be sure I found everything I needed. And, Turbo Tax displays a vertically short form over a longer form, which induces me to click on "Save" on the form underneath instead of on the current (shorter) form, so nothing happens, but it's really confusing. This is my 25th year with Turbo Tax. I plan to try something else next year. (I said that last year, too, but just wait!)
Date published: 2022-04-03
Rated 5 out of 5 by from Turbotax review I have used Turbotax for the last 7 years. It is easy to use and provides important information and help. I will continue to use it in the future.
Date published: 2022-04-03
Rated 5 out of 5 by from TurboTax saved the day Always used a CPA. Everyone said "Turbo Tax!" I've never filed a tax return and was sure I wouldn't have a clue. I was right but a wonderful, patient lady helped me step by step.
Date published: 2022-04-03
Rated 5 out of 5 by from IT IS AWESOME NICE AND EASY TO FILE TAX. NO HASSEL. NO NEED TO MAIL THE DOCUMENT
Date published: 2022-04-03
Rated 5 out of 5 by from Awesome. First time user & it was relatively easy Great overall experience. Loved the ease of the instructions.
Date published: 2022-04-03
Rated 5 out of 5 by from Turbo tax Great experience with turbotax live. Helped put tremendously.
Date published: 2022-04-03
Rated 4 out of 5 by from Trust Tax Filing is easy The product is easy to use for filing trust taxes. It would be a benefit if TurboTax would accommodate importing financial records as it does for individual taxes (1040). Also, since "simple" trust filings do not use most of the features of TurboTax Business, it would be nice if TurboTax could create a separate "simple" trust filing software without all the bell & whistles for more complex business filings, at a lower cost.
Date published: 2022-04-03
Rated 5 out of 5 by from TurboTax for more than 10 years Turbo Tax just gets better! Easier to use, and does a great job bridging from year to year.
Date published: 2022-04-03
Rated 5 out of 5 by from Great job Great job!!!!!!!!!!!!!!!!!!!!!’nnnnnnnnnnnnnmmmmmmmmmnnnnnnnnnmmm
Date published: 2022-04-03
Rated 5 out of 5 by from I enjoyed using Turbotax I used free file and they really helped get it right.
Date published: 2022-04-03
All TurboTax® Offerings Reviews - Page 2728
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Took an hour to e-file because TT introduced error When I had gone through all the teeny little preparation steps for e-filing, TurboTax wanted me to change something in the deductions. When I attempted to work on it, Turbo Tax duplicated a deduction, puffing up the refund but making it illegal, and would NOT let me fix it. It took MORE than an hour to figure all this out and fix it and e-file. Also, TurboTax does not let me "search" for a term in the screen, so I can check things more easily. This means I have to deal with their tiny print with my weakening eyes, and I can't be sure I found everything I needed. And, Turbo Tax displays a vertically short form over a longer form, which induces me to click on "Save" on the form underneath instead of on the current (shorter) form, so nothing happens, but it's really confusing. This is my 25th year with Turbo Tax. I plan to try something else next year. (I said that last year, too, but just wait!)
Date published: 2022-04-03
Rated 5 out of 5 by from Turbotax review I have used Turbotax for the last 7 years. It is easy to use and provides important information and help. I will continue to use it in the future.
Date published: 2022-04-03
Rated 5 out of 5 by from TurboTax saved the day Always used a CPA. Everyone said "Turbo Tax!" I've never filed a tax return and was sure I wouldn't have a clue. I was right but a wonderful, patient lady helped me step by step.
Date published: 2022-04-03
Rated 5 out of 5 by from IT IS AWESOME NICE AND EASY TO FILE TAX. NO HASSEL. NO NEED TO MAIL THE DOCUMENT
Date published: 2022-04-03
Rated 5 out of 5 by from Awesome. First time user & it was relatively easy Great overall experience. Loved the ease of the instructions.
Date published: 2022-04-03
Rated 5 out of 5 by from Turbo tax Great experience with turbotax live. Helped put tremendously.
Date published: 2022-04-03
Rated 4 out of 5 by from Trust Tax Filing is easy The product is easy to use for filing trust taxes. It would be a benefit if TurboTax would accommodate importing financial records as it does for individual taxes (1040). Also, since "simple" trust filings do not use most of the features of TurboTax Business, it would be nice if TurboTax could create a separate "simple" trust filing software without all the bell & whistles for more complex business filings, at a lower cost.
Date published: 2022-04-03
Rated 5 out of 5 by from TurboTax for more than 10 years Turbo Tax just gets better! Easier to use, and does a great job bridging from year to year.
Date published: 2022-04-03
Rated 5 out of 5 by from Great job Great job!!!!!!!!!!!!!!!!!!!!!’nnnnnnnnnnnnnmmmmmmmmmnnnnnnnnnmmm
Date published: 2022-04-03
Rated 5 out of 5 by from I enjoyed using Turbotax I used free file and they really helped get it right.
Date published: 2022-04-03
All TurboTax® Offerings Reviews - Page 2728