TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Great Customer Support Being able to go back and forth between "step-by-step" and "forms" is very helpful.
Date published: 2022-04-06
Rated 5 out of 5 by from TurboTax is great Upgrading to Premier this year made it easier to handle our investments. My request/wish is that once I have filed our return that no updates be done to TurboTax software unless I okay updates.
Date published: 2022-04-06
Rated 5 out of 5 by from Glad Turbo Tax exists! Normally straight forward but this year I had sold investment property, three. This seemed to confused Turbo Tax. The Q&A did not work properly. Filling in the forms worked easier, but I was behind the curve all the way, that means trial & error approach. Then I got the Can't file electronically message. But just going back and unchecking a couple of CA forms boxes that were automatically checked gave me a green light. We'll see.
Date published: 2022-04-06
Rated 5 out of 5 by from Turbo tax program This is a very friendly and easy program. Anyone should be able to use this program.
Date published: 2022-04-06
Rated 5 out of 5 by from Turbo Tax is fabulous I've used Turbo Tax for 9+ years and each year the online program gets easier and more user friendly.
Date published: 2022-04-06
Rated 5 out of 5 by from Awesome product Absolutely no problem. Great product. Will use next year
Date published: 2022-04-06
Rated 5 out of 5 by from I always file with TurboTax I keep returning to TurboTax for a reason. Every year, when it's time to do my taxes, I sit down at a computer with a pile of forms that have shown up in the mail. I login to TurboTax, and it remembers me and pulls up everything it can from my past returns. After checking to see if anything has changed with my family's situation, it jumps into income. Each year it sees if it can pull up our W-2's so that we don't have to type them in. The last few years, my husband's has been pulled in, and I only have to verify it. Once I input income, it keeps a running tally of my expected refund (or what I owe) at the top of the screen for both federal and state. As I add information, it adjusts those numbers. There are many reasons that I prefer to use TurboTax. First, I can start and walk away. It saves everything, and I can return and finish later. Every year, it seems like there are things that we need to go look for that I discover while I'm doing the taxes. TurboTax prompts you to think about all these different things, and then we can go look for them. You can't do that if you go somewhere to have your taxes done. If you don't have the information, that's a bad feeling at a tax preparers office. I know from experience. This year, we realized we were missing a W-2, and I had to look up some of our charitable contributions. So I returned to finish up a day later. I also feel confident that I have filed my return both ethically and in a way that I get the maximum refund. I can ask questions along the way, so I'm not really on my own. And I don't have to fill out complicated tax forms either. I remember doing that. No fun. Plus, I can file electronically and it always gets accepted super fast, and I get my return quickly. Life has changed over the years, and TurboTax has always got me covered when it comes to taxes no matter what our situation is that year.
Date published: 2022-04-06
Rated 5 out of 5 by from TurboTax is the best way to get your taxes done! I've used TurboTax for years and am never disappointed in their services. This year, in particular, I used one of their CPAs to complete my taxes for me and I will always choose this option. They are incredibly knowledgeable and helped me get the most for my money!
Date published: 2022-04-06
Rated 4 out of 5 by from Turbo Tax OK OK, cumbersome, had to repeat myself constantly, not easy
Date published: 2022-04-06
Rated 4 out of 5 by from tubro tax is the best I used tubro tax and liked it so I used it again . the tax advisors were very knoledgeable and helpful.
Date published: 2022-04-06
All TurboTax® Offerings Reviews - Page 2727
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great Customer Support Being able to go back and forth between "step-by-step" and "forms" is very helpful.
Date published: 2022-04-06
Rated 5 out of 5 by from TurboTax is great Upgrading to Premier this year made it easier to handle our investments. My request/wish is that once I have filed our return that no updates be done to TurboTax software unless I okay updates.
Date published: 2022-04-06
Rated 5 out of 5 by from Glad Turbo Tax exists! Normally straight forward but this year I had sold investment property, three. This seemed to confused Turbo Tax. The Q&A did not work properly. Filling in the forms worked easier, but I was behind the curve all the way, that means trial & error approach. Then I got the Can't file electronically message. But just going back and unchecking a couple of CA forms boxes that were automatically checked gave me a green light. We'll see.
Date published: 2022-04-06
Rated 5 out of 5 by from Turbo tax program This is a very friendly and easy program. Anyone should be able to use this program.
Date published: 2022-04-06
Rated 5 out of 5 by from Turbo Tax is fabulous I've used Turbo Tax for 9+ years and each year the online program gets easier and more user friendly.
Date published: 2022-04-06
Rated 5 out of 5 by from Awesome product Absolutely no problem. Great product. Will use next year
Date published: 2022-04-06
Rated 5 out of 5 by from I always file with TurboTax I keep returning to TurboTax for a reason. Every year, when it's time to do my taxes, I sit down at a computer with a pile of forms that have shown up in the mail. I login to TurboTax, and it remembers me and pulls up everything it can from my past returns. After checking to see if anything has changed with my family's situation, it jumps into income. Each year it sees if it can pull up our W-2's so that we don't have to type them in. The last few years, my husband's has been pulled in, and I only have to verify it. Once I input income, it keeps a running tally of my expected refund (or what I owe) at the top of the screen for both federal and state. As I add information, it adjusts those numbers. There are many reasons that I prefer to use TurboTax. First, I can start and walk away. It saves everything, and I can return and finish later. Every year, it seems like there are things that we need to go look for that I discover while I'm doing the taxes. TurboTax prompts you to think about all these different things, and then we can go look for them. You can't do that if you go somewhere to have your taxes done. If you don't have the information, that's a bad feeling at a tax preparers office. I know from experience. This year, we realized we were missing a W-2, and I had to look up some of our charitable contributions. So I returned to finish up a day later. I also feel confident that I have filed my return both ethically and in a way that I get the maximum refund. I can ask questions along the way, so I'm not really on my own. And I don't have to fill out complicated tax forms either. I remember doing that. No fun. Plus, I can file electronically and it always gets accepted super fast, and I get my return quickly. Life has changed over the years, and TurboTax has always got me covered when it comes to taxes no matter what our situation is that year.
Date published: 2022-04-06
Rated 5 out of 5 by from TurboTax is the best way to get your taxes done! I've used TurboTax for years and am never disappointed in their services. This year, in particular, I used one of their CPAs to complete my taxes for me and I will always choose this option. They are incredibly knowledgeable and helped me get the most for my money!
Date published: 2022-04-06
Rated 4 out of 5 by from Turbo Tax OK OK, cumbersome, had to repeat myself constantly, not easy
Date published: 2022-04-06
Rated 4 out of 5 by from tubro tax is the best I used tubro tax and liked it so I used it again . the tax advisors were very knoledgeable and helpful.
Date published: 2022-04-06
All TurboTax® Offerings Reviews - Page 2727