TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Pretty good, a couple of 'nice to have' enhancemen I find it very frustrating to have to dig up last years returns and manually enter numbers when it was TurboTax that did the returns to begin with. Also, when something is missing and I get prompted to fix it, I often do not understand the prompt instructions well enough to be confident in what is being asked. I file in two states and it would be nice to know what's happening between the two so that I have confidence that it is correct.
Date published: 2023-04-14
Rated 1 out of 5 by from A bit crappy at the end. Turbo tax said it would charge $20 for for e-file, then charged me $25. Kinda crappy and a bit untrustworthy...
Date published: 2023-04-14
Rated 5 out of 5 by from TurboTax was simple and easy! I really appreciated all of the prompts and guidance to make sure I was not forgetting any info when filling out my own tax return. I've had less than great experiences with other platforms, but this one was great!
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tax is fabulous I have been using TurboTax for 10 years and it gets better each year!
Date published: 2023-04-14
Rated 4 out of 5 by from TurboTax is easy to use! It was easy to use TurboTax! The only thing I struggled with was going back and finding certain subjects like mortgage credit and such. Once I did, I realized that the standard deduction was best for me and TurboTax said so!
Date published: 2023-04-14
Rated 4 out of 5 by from Great service, but expensive Easy to use and intuitive. Did this for our 20 year old son w minimal income and expense and cost to file was $183.38 which included state. Seems very high
Date published: 2023-04-14
Rated 1 out of 5 by from Incredible Pain in the Neck Enough with the upsells and continuous stupid waste of my time animations. Couldn't edit my property taxes had to start again from scratch. Definitely my last time dealing with this bloated sales pitch of a service.
Date published: 2023-04-14
Rated 5 out of 5 by from Grateful It was a good experience. I am grateful that I got to file this years taxes with TurboTax.
Date published: 2023-04-14
Rated 5 out of 5 by from Very easy to use. Taxes too high. Thanks for helping me over the years. I can't blame you for high taxes.
Date published: 2023-04-14
Rated 5 out of 5 by from Very informative. Enjoyed the "Learn More" tabs and step by step lists.
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2717
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Pretty good, a couple of 'nice to have' enhancemen I find it very frustrating to have to dig up last years returns and manually enter numbers when it was TurboTax that did the returns to begin with. Also, when something is missing and I get prompted to fix it, I often do not understand the prompt instructions well enough to be confident in what is being asked. I file in two states and it would be nice to know what's happening between the two so that I have confidence that it is correct.
Date published: 2023-04-14
Rated 1 out of 5 by from A bit crappy at the end. Turbo tax said it would charge $20 for for e-file, then charged me $25. Kinda crappy and a bit untrustworthy...
Date published: 2023-04-14
Rated 5 out of 5 by from TurboTax was simple and easy! I really appreciated all of the prompts and guidance to make sure I was not forgetting any info when filling out my own tax return. I've had less than great experiences with other platforms, but this one was great!
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tax is fabulous I have been using TurboTax for 10 years and it gets better each year!
Date published: 2023-04-14
Rated 4 out of 5 by from TurboTax is easy to use! It was easy to use TurboTax! The only thing I struggled with was going back and finding certain subjects like mortgage credit and such. Once I did, I realized that the standard deduction was best for me and TurboTax said so!
Date published: 2023-04-14
Rated 4 out of 5 by from Great service, but expensive Easy to use and intuitive. Did this for our 20 year old son w minimal income and expense and cost to file was $183.38 which included state. Seems very high
Date published: 2023-04-14
Rated 1 out of 5 by from Incredible Pain in the Neck Enough with the upsells and continuous stupid waste of my time animations. Couldn't edit my property taxes had to start again from scratch. Definitely my last time dealing with this bloated sales pitch of a service.
Date published: 2023-04-14
Rated 5 out of 5 by from Grateful It was a good experience. I am grateful that I got to file this years taxes with TurboTax.
Date published: 2023-04-14
Rated 5 out of 5 by from Very easy to use. Taxes too high. Thanks for helping me over the years. I can't blame you for high taxes.
Date published: 2023-04-14
Rated 5 out of 5 by from Very informative. Enjoyed the "Learn More" tabs and step by step lists.
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2717