TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Turbo Tax is the best!! My experience with turbo tax was the best...i felt like i had did my taxes before! Thanks again Turbo Tax!
Date published: 2022-04-03
Rated 4 out of 5 by from Turbo Tax does what I need it to do well. I have used TT for about 15 years now. My returns are mildly complex and TT handles it well.
Date published: 2022-04-03
Rated 5 out of 5 by from Tubotax have a awesome personal workers. Both agents of taxes Jannett and the helper is absolutly greater with me, thanks.
Date published: 2022-04-03
Rated 4 out of 5 by from Easy to use - but not as easy as TurboTax Premier I use TurboTax Business for my in-laws' trust account. It works quite well but for one glaring omission - unlike TurboTax Premier, TurboTax Business does not have the ability to download tax information directly from financial institutions.
Date published: 2022-04-03
Rated 4 out of 5 by from Turbo Tax Works Fairly easy to use. Walks you through most things, but can be confusing at times
Date published: 2022-04-03
Rated 1 out of 5 by from Terrible Keep getting a rejection due to AGI not matching but it does!!!
Date published: 2022-04-03
Rated 1 out of 5 by from Not that reassuring... The logic for the software is not that logical. The reviews were sometimes circular and often missed key information on purpose and made you loop back to it instead of filling it all out at once. It was very hard to make edits to some forms if you entered the wrong information at one stage. And it would not let me review the forms imported from my bank. It kept asking me to review them, but then every time I went to review them, it just made me re-import them from the bank, so there was no way that I could clear that warning. The software is also full of very confusing adds where sometimes it seems that you HAVE to buy some sort of upgrade. It should be much easier to decline services that are not necessary for your tax filing. Sure you can tell us about the benefits of upgrading, but just make it easier to decline. I know what I want, and you aren't going to make me change my mind. Also, when I went to actually file my return, it told me that I HAD to pay for a service because of some of my filing circumstances related to dividends, stocks, and interest. I am happy to pay for a service if it is not included in the default settings, but tell me upfront if you are going to charge me for this service. You were aware from the moment I imported information from my bank that I would need to pay for this upgrade. Tell me then, not right when I go to file. Lastly, TurboTax had been lobbying the government for decades to pass legislation preventing them from just sending us a bill of how much we owe in taxes. I wish Turbotax would dissolve as a company entirely and let the government process our taxes for us.
Date published: 2022-04-03
Rated 4 out of 5 by from I love the ease of Turbo Tax! Filing with TurboTax makes my life much simpler! I've been a TurboTax customer for almost 10 years now and look forward to continuing to use this product. My only beef: Sometimes I wish there were more in-depth answers to some of the questions from small business owners like myself. Otherwise, I'm very happy!
Date published: 2022-04-03
Rated 5 out of 5 by from Got My Taxes Done Got this headache taken care of with minimal troubles. Will come back next year to file again.
Date published: 2022-04-03
Rated 5 out of 5 by from Great process James was very professional and answered all of my questions right away. I would recommend the full service option to those interested.
Date published: 2022-04-03
All TurboTax® Offerings Reviews - Page 2711
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is the best!! My experience with turbo tax was the best...i felt like i had did my taxes before! Thanks again Turbo Tax!
Date published: 2022-04-03
Rated 4 out of 5 by from Turbo Tax does what I need it to do well. I have used TT for about 15 years now. My returns are mildly complex and TT handles it well.
Date published: 2022-04-03
Rated 5 out of 5 by from Tubotax have a awesome personal workers. Both agents of taxes Jannett and the helper is absolutly greater with me, thanks.
Date published: 2022-04-03
Rated 4 out of 5 by from Easy to use - but not as easy as TurboTax Premier I use TurboTax Business for my in-laws' trust account. It works quite well but for one glaring omission - unlike TurboTax Premier, TurboTax Business does not have the ability to download tax information directly from financial institutions.
Date published: 2022-04-03
Rated 4 out of 5 by from Turbo Tax Works Fairly easy to use. Walks you through most things, but can be confusing at times
Date published: 2022-04-03
Rated 1 out of 5 by from Terrible Keep getting a rejection due to AGI not matching but it does!!!
Date published: 2022-04-03
Rated 1 out of 5 by from Not that reassuring... The logic for the software is not that logical. The reviews were sometimes circular and often missed key information on purpose and made you loop back to it instead of filling it all out at once. It was very hard to make edits to some forms if you entered the wrong information at one stage. And it would not let me review the forms imported from my bank. It kept asking me to review them, but then every time I went to review them, it just made me re-import them from the bank, so there was no way that I could clear that warning. The software is also full of very confusing adds where sometimes it seems that you HAVE to buy some sort of upgrade. It should be much easier to decline services that are not necessary for your tax filing. Sure you can tell us about the benefits of upgrading, but just make it easier to decline. I know what I want, and you aren't going to make me change my mind. Also, when I went to actually file my return, it told me that I HAD to pay for a service because of some of my filing circumstances related to dividends, stocks, and interest. I am happy to pay for a service if it is not included in the default settings, but tell me upfront if you are going to charge me for this service. You were aware from the moment I imported information from my bank that I would need to pay for this upgrade. Tell me then, not right when I go to file. Lastly, TurboTax had been lobbying the government for decades to pass legislation preventing them from just sending us a bill of how much we owe in taxes. I wish Turbotax would dissolve as a company entirely and let the government process our taxes for us.
Date published: 2022-04-03
Rated 4 out of 5 by from I love the ease of Turbo Tax! Filing with TurboTax makes my life much simpler! I've been a TurboTax customer for almost 10 years now and look forward to continuing to use this product. My only beef: Sometimes I wish there were more in-depth answers to some of the questions from small business owners like myself. Otherwise, I'm very happy!
Date published: 2022-04-03
Rated 5 out of 5 by from Got My Taxes Done Got this headache taken care of with minimal troubles. Will come back next year to file again.
Date published: 2022-04-03
Rated 5 out of 5 by from Great process James was very professional and answered all of my questions right away. I would recommend the full service option to those interested.
Date published: 2022-04-03
All TurboTax® Offerings Reviews - Page 2711