TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281687 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from very easy to use I have used Turbo Tax for many years. This year was a challenging one tax wise so we opted to use the live version with a tax preparer. So easy to use
Date published: 2021-04-23
Rated 4 out of 5 by from Really Like TurboTax For the most part, TurboTax is easy to use and guides me through all the necessary steps. If I encounter any difficulties, I can always contact them for support. Every year except this year, they have been so helpful.
Date published: 2021-04-23
Rated 3 out of 5 by from Frustrating While the product seems relatively thorough, the fact that you sell sell sell, is incredibly frustrating. The site recommended home and business, then changed to say I needed business. Then had to separately purchase business for the state. Then told me I needed home and business for personal, only to find out i only needed Deluxe and you still tried to sell up to Premier. AND THEN I still had to buy State separately. Then you want to sell up with Audit protection- Cheaper to have an accountant do my taxes.
Date published: 2021-04-23
Rated 5 out of 5 by from great turbo tax good form but still has a few problems with rechecking
Date published: 2021-04-23
Rated 2 out of 5 by from Turbo Tax hide fees!! Watch out for hidden fees and recommendations made by Turbo Tax.
Date published: 2021-04-23
Rated 5 out of 5 by from Easy to use. Very helpful This is the first time I had assistance being that I had my first child this year. They were very helpful and prompt with their responses.
Date published: 2021-04-23
Rated 1 out of 5 by from Not so good this year After about 20 years with Turbo Tax, this is probably my last year. Updates were not working and I got caught in a loop that was extremely frustating. Fatal error 1603 was no fun.
Date published: 2021-04-23
Rated 5 out of 5 by from So Easy TurboTax has been helping me do my taxes for the past 10+ years. I would be lost without it.
Date published: 2021-04-23
Rated 5 out of 5 by from its turbo tax what else needs said quick easy no nonsense spot on!!!! fun for the whole family!! a must see
Date published: 2021-04-23
Rated 5 out of 5 by from Great Job Sharon did an outstanding job. she was knowledgeable and kind. Always on time untill
Date published: 2021-04-23
All TurboTax® Offerings Reviews - Page 2711
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from very easy to use I have used Turbo Tax for many years. This year was a challenging one tax wise so we opted to use the live version with a tax preparer. So easy to use
Date published: 2021-04-23
Rated 4 out of 5 by from Really Like TurboTax For the most part, TurboTax is easy to use and guides me through all the necessary steps. If I encounter any difficulties, I can always contact them for support. Every year except this year, they have been so helpful.
Date published: 2021-04-23
Rated 3 out of 5 by from Frustrating While the product seems relatively thorough, the fact that you sell sell sell, is incredibly frustrating. The site recommended home and business, then changed to say I needed business. Then had to separately purchase business for the state. Then told me I needed home and business for personal, only to find out i only needed Deluxe and you still tried to sell up to Premier. AND THEN I still had to buy State separately. Then you want to sell up with Audit protection- Cheaper to have an accountant do my taxes.
Date published: 2021-04-23
Rated 5 out of 5 by from great turbo tax good form but still has a few problems with rechecking
Date published: 2021-04-23
Rated 2 out of 5 by from Turbo Tax hide fees!! Watch out for hidden fees and recommendations made by Turbo Tax.
Date published: 2021-04-23
Rated 5 out of 5 by from Easy to use. Very helpful This is the first time I had assistance being that I had my first child this year. They were very helpful and prompt with their responses.
Date published: 2021-04-23
Rated 1 out of 5 by from Not so good this year After about 20 years with Turbo Tax, this is probably my last year. Updates were not working and I got caught in a loop that was extremely frustating. Fatal error 1603 was no fun.
Date published: 2021-04-23
Rated 5 out of 5 by from So Easy TurboTax has been helping me do my taxes for the past 10+ years. I would be lost without it.
Date published: 2021-04-23
Rated 5 out of 5 by from its turbo tax what else needs said quick easy no nonsense spot on!!!! fun for the whole family!! a must see
Date published: 2021-04-23
Rated 5 out of 5 by from Great Job Sharon did an outstanding job. she was knowledgeable and kind. Always on time untill
Date published: 2021-04-23
All TurboTax® Offerings Reviews - Page 2711