TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 1 out of 5 by from "Free" isn't really free. Turbotax has lobbied for years to keep tax filing cumbersome and confusing to navigate. The "free" option isn't free and Turbotax got sued by the FTC over it. I shouldn't have even had to use a service like this to do my taxes.
Date published: 2022-05-26
Rated 3 out of 5 by from Took a long time The first person I was assigned made me feel like my identity was stolen. I was resigned to Marsha. She was really easy to work with.
Date published: 2022-05-26
Rated 5 out of 5 by from TurboTax Is Fantastic I started to file my own taxes this year for my wife's business and quickly realized I was in over my head. My tax expert was very knowledgeable about my type of situation and even looked into other ways to help me. She was very flexible with a schedule and very patient.
Date published: 2022-05-26
Rated 5 out of 5 by from The Best Tax Service Online I didnt utilize any Tax Experts however I felt they were guiding me even tho I didnt ask for any help. Thank you Turbo Tax
Date published: 2022-05-26
Rated 5 out of 5 by from turbo tax is awsome!!! I LOVE THE STEP BY STEP INSTRUCTIONS. AND WHEN I HAD A QUESTION THEY GAVE ME A ANSWER RIGHT AWAY.
Date published: 2022-05-26
Rated 5 out of 5 by from Turbo Tax Easiest first time filling on my own. Thanks turbo tax
Date published: 2022-05-26
Rated 5 out of 5 by from Awesome Best experience I’ve had with taxes. I was allowed to include stocks and crypto within my return.
Date published: 2022-05-26
Rated 4 out of 5 by from TurboTax On Point Filing Taxes was smooth but could add a few more interaction features to understand all the option that available to gain a better refund
Date published: 2022-05-26
Rated 5 out of 5 by from Great Experiance Great service, i had a couple of questions about my return and had a phone call within 5 minutes and answered all my questions.
Date published: 2022-05-25
Rated 5 out of 5 by from Easy and professional Easy and professional. Will use again! The process flowed very well.
Date published: 2022-05-25
All TurboTax® Offerings Reviews - Page 272
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from "Free" isn't really free. Turbotax has lobbied for years to keep tax filing cumbersome and confusing to navigate. The "free" option isn't free and Turbotax got sued by the FTC over it. I shouldn't have even had to use a service like this to do my taxes.
Date published: 2022-05-26
Rated 3 out of 5 by from Took a long time The first person I was assigned made me feel like my identity was stolen. I was resigned to Marsha. She was really easy to work with.
Date published: 2022-05-26
Rated 5 out of 5 by from TurboTax Is Fantastic I started to file my own taxes this year for my wife's business and quickly realized I was in over my head. My tax expert was very knowledgeable about my type of situation and even looked into other ways to help me. She was very flexible with a schedule and very patient.
Date published: 2022-05-26
Rated 5 out of 5 by from The Best Tax Service Online I didnt utilize any Tax Experts however I felt they were guiding me even tho I didnt ask for any help. Thank you Turbo Tax
Date published: 2022-05-26
Rated 5 out of 5 by from turbo tax is awsome!!! I LOVE THE STEP BY STEP INSTRUCTIONS. AND WHEN I HAD A QUESTION THEY GAVE ME A ANSWER RIGHT AWAY.
Date published: 2022-05-26
Rated 5 out of 5 by from Turbo Tax Easiest first time filling on my own. Thanks turbo tax
Date published: 2022-05-26
Rated 5 out of 5 by from Awesome Best experience I’ve had with taxes. I was allowed to include stocks and crypto within my return.
Date published: 2022-05-26
Rated 4 out of 5 by from TurboTax On Point Filing Taxes was smooth but could add a few more interaction features to understand all the option that available to gain a better refund
Date published: 2022-05-26
Rated 5 out of 5 by from Great Experiance Great service, i had a couple of questions about my return and had a phone call within 5 minutes and answered all my questions.
Date published: 2022-05-25
Rated 5 out of 5 by from Easy and professional Easy and professional. Will use again! The process flowed very well.
Date published: 2022-05-25
All TurboTax® Offerings Reviews - Page 272