TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 4 out of 5 by from Reliable and good product. I have used it for many years. It is good, reliable and efficient. I plan to continue using it in the future. However, I suggest to improve the work flow to make sure it forces the user to review all sections before filing. Also, a few bugs need to be worked out. For 2022, my State return was rejected because I had put the same AGI for both my wife and I (MFJ). I don't remember this step last year, but creating this step this year made it confusing and led to this error.
Date published: 2023-04-21
Rated 4 out of 5 by from first time user no where to put in my discount code from referral !!
Date published: 2023-04-21
Rated 5 out of 5 by from Convenient and user friendly Turbo tax is Awesome and so easy to learn, will be using it
Date published: 2023-04-21
Rated 5 out of 5 by from Filing made easy.. just takes time! Overall, good experience, getting a solid refund, thorough systemized tax filing process. I had to complete it over 3 days, even though 2 days late, but I was able to finish. Took the overwhelm and stress out of it as a repeat customer, will invest in this next tax time. Thanks for the helpful advice and new changes in tax laws. Highly recommend for ease of use and last-minute late filing.
Date published: 2023-04-21
Rated 5 out of 5 by from Turbo Tax Is Awesome!!!!! Using Turbo tax was so Fast and Helpful! I'm glad I got to do my taxes through this system!
Date published: 2023-04-21
Rated 5 out of 5 by from Awesome place to do taxes Easy. Good steps. Good directions. Use every year.
Date published: 2023-04-21
Rated 5 out of 5 by from TurboTax is awesome!! my 1st time Its my 1st time filing my taxes without a tax preparer. I filled out all the forms i needed manually, and was about to e file them. until i seen an ad for turbotax and decided to use it since it was the safe option. I got it done in less the 4 hours and even got to see the forms i filled out by the end, they all matched with the forms filed for my 2021 tax return. Very good service.
Date published: 2023-04-21
Rated 4 out of 5 by from rating The phone assistance received was very helpful. The person was helpful and knowledgeable.
Date published: 2023-04-21
Rated 3 out of 5 by from Feels like its gotten worse Great product, but Ive used it for years and it feels like every few pages they want you to upgrade to their "professionals" I get the need for an upsell but jeeeeeeziz. Then I hear people complaining about the "help" they paid for.
Date published: 2023-04-21
Rated 1 out of 5 by from Rejecttion of Return!!! 4 days, Surely you know the issue. File rejected by IRS 4 times.
Date published: 2023-04-21
All TurboTax® Offerings Reviews - Page 272
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Reliable and good product. I have used it for many years. It is good, reliable and efficient. I plan to continue using it in the future. However, I suggest to improve the work flow to make sure it forces the user to review all sections before filing. Also, a few bugs need to be worked out. For 2022, my State return was rejected because I had put the same AGI for both my wife and I (MFJ). I don't remember this step last year, but creating this step this year made it confusing and led to this error.
Date published: 2023-04-21
Rated 4 out of 5 by from first time user no where to put in my discount code from referral !!
Date published: 2023-04-21
Rated 5 out of 5 by from Convenient and user friendly Turbo tax is Awesome and so easy to learn, will be using it
Date published: 2023-04-21
Rated 5 out of 5 by from Filing made easy.. just takes time! Overall, good experience, getting a solid refund, thorough systemized tax filing process. I had to complete it over 3 days, even though 2 days late, but I was able to finish. Took the overwhelm and stress out of it as a repeat customer, will invest in this next tax time. Thanks for the helpful advice and new changes in tax laws. Highly recommend for ease of use and last-minute late filing.
Date published: 2023-04-21
Rated 5 out of 5 by from Turbo Tax Is Awesome!!!!! Using Turbo tax was so Fast and Helpful! I'm glad I got to do my taxes through this system!
Date published: 2023-04-21
Rated 5 out of 5 by from Awesome place to do taxes Easy. Good steps. Good directions. Use every year.
Date published: 2023-04-21
Rated 5 out of 5 by from TurboTax is awesome!! my 1st time Its my 1st time filing my taxes without a tax preparer. I filled out all the forms i needed manually, and was about to e file them. until i seen an ad for turbotax and decided to use it since it was the safe option. I got it done in less the 4 hours and even got to see the forms i filled out by the end, they all matched with the forms filed for my 2021 tax return. Very good service.
Date published: 2023-04-21
Rated 4 out of 5 by from rating The phone assistance received was very helpful. The person was helpful and knowledgeable.
Date published: 2023-04-21
Rated 3 out of 5 by from Feels like its gotten worse Great product, but Ive used it for years and it feels like every few pages they want you to upgrade to their "professionals" I get the need for an upsell but jeeeeeeziz. Then I hear people complaining about the "help" they paid for.
Date published: 2023-04-21
Rated 1 out of 5 by from Rejecttion of Return!!! 4 days, Surely you know the issue. File rejected by IRS 4 times.
Date published: 2023-04-21
All TurboTax® Offerings Reviews - Page 272