TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
TracieRadean from
Easy and Good
Love how user friendly turbotax is. Appreciate the easy way to use Turbotax
Date published: 2023-04-14
Rated 1 out of 5 by
onetwothreefourfivee from
I hate it
I have used this for seven years and the prices are getting ridiculous. Two years ago it wouldn't even file my state. Never using again
Date published: 2023-04-14
Rated 4 out of 5 by
paul 10000000 from
easy
easy. I don't like giving reviews unless I have an issue with product.
Date published: 2023-04-14
Rated 5 out of 5 by
CaptainJon from
Turbo Tax is user friendly and a great tool!
IT was so easy to use, helped me when I didn't quite understand things, and the visual aids really helped my wife and I know what we needed to fill out.
Date published: 2023-04-14
Rated 3 out of 5 by
Tymout911 from
Disappointed
Huge issues on eFiling. Considerable number of phone calls to try to resolve problem. NO one from TurboTax could resolve issue, finally found answer from a person outside of TurboTax! Very poor showing from TurboTax!
Date published: 2023-04-14
Rated 5 out of 5 by
D A G from
Turbo Tax is the easiest way to file
Fast and helpful. Have kept me on track for 10 straight years.
Date published: 2023-04-14
Rated 5 out of 5 by
that NeillM from
Seems improved this year
I think it did an easier job of reporting investment / stock trading information.
Date published: 2023-04-14
Rated 3 out of 5 by
bambooleeritt1996 from
convenient but price is misleading and too high
convenient but based off marketing i didn't expect the cost that it entailed. there kept being mandatory add ons. ended up paying more than a professional CPA
Date published: 2023-04-14
Rated 4 out of 5 by
USA Gooner from
Turbotax is so easy to use
This was our first time using Turbot tax. It was a lot easier to use than expected. There were points that were a bit difficult and the process seems to take longer than expected with the "one more thing" that comes up more than once but overall quite intuitive. (like the name)
Date published: 2023-04-14
Rated 1 out of 5 by
DisappointedFiler from
Misleading
Never received last year’s return and there’s no way to contact customer support. This year, they told me I would receive 20% off the filing fee, but they billed me the full rate.
All TurboTax® Offerings Reviews - Page 2710
Date published: 2023-04-14
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
TracieRadean from
Easy and Good
Love how user friendly turbotax is. Appreciate the easy way to use Turbotax
Date published: 2023-04-14
Rated 1 out of 5 by
onetwothreefourfivee from
I hate it
I have used this for seven years and the prices are getting ridiculous. Two years ago it wouldn't even file my state. Never using again
Date published: 2023-04-14
Rated 4 out of 5 by
paul 10000000 from
easy
easy. I don't like giving reviews unless I have an issue with product.
Date published: 2023-04-14
Rated 5 out of 5 by
CaptainJon from
Turbo Tax is user friendly and a great tool!
IT was so easy to use, helped me when I didn't quite understand things, and the visual aids really helped my wife and I know what we needed to fill out.
Date published: 2023-04-14
Rated 3 out of 5 by
Tymout911 from
Disappointed
Huge issues on eFiling. Considerable number of phone calls to try to resolve problem. NO one from TurboTax could resolve issue, finally found answer from a person outside of TurboTax! Very poor showing from TurboTax!
Date published: 2023-04-14
Rated 5 out of 5 by
D A G from
Turbo Tax is the easiest way to file
Fast and helpful. Have kept me on track for 10 straight years.
Date published: 2023-04-14
Rated 5 out of 5 by
that NeillM from
Seems improved this year
I think it did an easier job of reporting investment / stock trading information.
Date published: 2023-04-14
Rated 3 out of 5 by
bambooleeritt1996 from
convenient but price is misleading and too high
convenient but based off marketing i didn't expect the cost that it entailed. there kept being mandatory add ons. ended up paying more than a professional CPA
Date published: 2023-04-14
Rated 4 out of 5 by
USA Gooner from
Turbotax is so easy to use
This was our first time using Turbot tax. It was a lot easier to use than expected. There were points that were a bit difficult and the process seems to take longer than expected with the "one more thing" that comes up more than once but overall quite intuitive. (like the name)
Date published: 2023-04-14
Rated 1 out of 5 by
DisappointedFiler from
Misleading
Never received last year’s return and there’s no way to contact customer support. This year, they told me I would receive 20% off the filing fee, but they billed me the full rate.
All TurboTax® Offerings Reviews - Page 2710
Date published: 2023-04-14