TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Pam is a wonderful accountant (3 years in a row)! I liked how the customer service representative assisted with preparing and uploading needed documents.
Date published: 2022-04-07
Rated 5 out of 5 by from Super Easy Been using Turbo Tax for a few years now. Product is continuously improving and very user friendly.
Date published: 2022-04-07
Rated 5 out of 5 by from I can't believe it! My experience with TurboTax UI is simply simple, intuitive and reliable. The account login feels a little shaky, but the product and tax experts more than make up for any issues with the software. Using TurboTax to file my 2020 taxes last year was great, too. and this year with Alexander was great as well. Both years these tax experts are producing results that are nothing short of a small miracle, turning what I thought was going to be a significant sum of monies owed to actually getting an incredible refund back from the government. So appreciative what these guys do for my taxes, and grateful for their knowledge and expertise. Am I just lucky I get two great tax experts for last year and this year, or are all the tax experts at TurboTax as great as Alexander? I'm sold!
Date published: 2022-04-07
Rated 5 out of 5 by from I love TurboTax & Drew :) Drew was extremely helpful & responsive. The entire process was super easy.
Date published: 2022-04-07
Rated 2 out of 5 by from mysterious charge at the end shows up every year! I only used this system because I received a discount code, and i needed to get my taxes done, and I opted for the cost-effective option. Somehow, the $40 option ends up being $140, even though I didn't want to file state with you guys I couldn't remove and a mysterious extra $40 was tacked on, (which I was unable to locate what it was for)! this happens every year and it is extremely frustrating. I used you guys for years, last year I didn't and I probably wont next.
Date published: 2022-04-07
Rated 5 out of 5 by from FREE MEANS FREE SO SIMPLE AND AMAZING FLOW. WILL RETURN NEXT YEAR.
Date published: 2022-04-07
Rated 5 out of 5 by from Easy to use and quick! I've been using TurboTax for about ten years now and I have always found it easy to use and convenient.
Date published: 2022-04-07
Rated 5 out of 5 by from Turbo tax is great I am becoming very comfortable with Turbo Tax, making tax preparation low stress
Date published: 2022-04-07
Rated 1 out of 5 by from Highway Robbery !.Charged over $200.00 ! I being charged over $200.00 dollars !. I'm 65 & on a fixed income, as many times as I've gone on your website & my efile was continuously rejected. I should at least pay no more than $150.00.
Date published: 2022-04-07
Rated 5 out of 5 by from Turbo tax I've been using Turbo Tax for years. Its very easy to follow personally I haven't used any of the extras just the basic tools and it gets the job done.
Date published: 2022-04-07
All TurboTax® Offerings Reviews - Page 2706
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Pam is a wonderful accountant (3 years in a row)! I liked how the customer service representative assisted with preparing and uploading needed documents.
Date published: 2022-04-07
Rated 5 out of 5 by from Super Easy Been using Turbo Tax for a few years now. Product is continuously improving and very user friendly.
Date published: 2022-04-07
Rated 5 out of 5 by from I can't believe it! My experience with TurboTax UI is simply simple, intuitive and reliable. The account login feels a little shaky, but the product and tax experts more than make up for any issues with the software. Using TurboTax to file my 2020 taxes last year was great, too. and this year with Alexander was great as well. Both years these tax experts are producing results that are nothing short of a small miracle, turning what I thought was going to be a significant sum of monies owed to actually getting an incredible refund back from the government. So appreciative what these guys do for my taxes, and grateful for their knowledge and expertise. Am I just lucky I get two great tax experts for last year and this year, or are all the tax experts at TurboTax as great as Alexander? I'm sold!
Date published: 2022-04-07
Rated 5 out of 5 by from I love TurboTax & Drew :) Drew was extremely helpful & responsive. The entire process was super easy.
Date published: 2022-04-07
Rated 2 out of 5 by from mysterious charge at the end shows up every year! I only used this system because I received a discount code, and i needed to get my taxes done, and I opted for the cost-effective option. Somehow, the $40 option ends up being $140, even though I didn't want to file state with you guys I couldn't remove and a mysterious extra $40 was tacked on, (which I was unable to locate what it was for)! this happens every year and it is extremely frustrating. I used you guys for years, last year I didn't and I probably wont next.
Date published: 2022-04-07
Rated 5 out of 5 by from FREE MEANS FREE SO SIMPLE AND AMAZING FLOW. WILL RETURN NEXT YEAR.
Date published: 2022-04-07
Rated 5 out of 5 by from Easy to use and quick! I've been using TurboTax for about ten years now and I have always found it easy to use and convenient.
Date published: 2022-04-07
Rated 5 out of 5 by from Turbo tax is great I am becoming very comfortable with Turbo Tax, making tax preparation low stress
Date published: 2022-04-07
Rated 1 out of 5 by from Highway Robbery !.Charged over $200.00 ! I being charged over $200.00 dollars !. I'm 65 & on a fixed income, as many times as I've gone on your website & my efile was continuously rejected. I should at least pay no more than $150.00.
Date published: 2022-04-07
Rated 5 out of 5 by from Turbo tax I've been using Turbo Tax for years. Its very easy to follow personally I haven't used any of the extras just the basic tools and it gets the job done.
Date published: 2022-04-07
All TurboTax® Offerings Reviews - Page 2706