TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 3 out of 5 by from Disappointed with Turbo Tax This Year I purchased the disk but could not load the program on to my new computer. I had to have the Geek Squad load the program on my computer. Computing my taxes went well. However when I went to file my returns, and because there is an additional fee to file the state return, I could not pay with my charge card. The system would NOT allow a credit card payment. I had to pay an additional $40 to file the state return by holding back the fee from my return. the bottom line is I had to pay $65 to file my return, this is after I already paid $40 for the Turbo Tax disk. Very disappointing.
Date published: 2021-04-18
Rated 5 out of 5 by from Very satisfied Catherine is very friendly and answered all questions we had in a timely manner
Date published: 2021-04-18
Rated 5 out of 5 by from Turbo Tax Easy to Use Beginner friendly user experience. Program was easy and efficient.
Date published: 2021-04-18
Rated 1 out of 5 by from Turbo tax frustrates me every year! Not once have I ever been able to e-file....you can’t get an explanation why unless you want to pay another 50 bucks....I don’t have a printer so now I have to hunt down a place to print this off my Ipad.
Date published: 2021-04-18
Rated 5 out of 5 by from excellent Very easy to use with guided step by step help for all areas.
Date published: 2021-04-18
Rated 4 out of 5 by from Turbo Tax is my go to tax app Simply makes things easy for me year after year with online experts to back me up.
Date published: 2021-04-18
Rated 5 out of 5 by from Shockingly Easy to use Taxes suck. we all know it. It took me about an hour total to file with Turbotax, both federal and state. Made it a lot less painful. Thanks!
Date published: 2021-04-18
Rated 5 out of 5 by from TurboTax is consumer friendly! TurboTax is a very consumer friendly and reliable product!
Date published: 2021-04-18
Rated 5 out of 5 by from TurboTax Live Deluxe made it easy to file Very easy to file and received live help to help fix the filing of an incorrect form I received. The agent then stayed with me to step through every part of filing the form, it made the whole process easy.
Date published: 2021-04-18
Rated 5 out of 5 by from Wonderful phone help! I cannot express the patience and helpfulness I received! I had difficulty with my husband's stock shares sold, and Phyllis helped me very patiently until the very end! She has been such a blessing! I will toast her with a (Virgin) Daiquiri on May 18th!
Date published: 2021-04-18
All TurboTax® Offerings Reviews - Page 2701
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Disappointed with Turbo Tax This Year I purchased the disk but could not load the program on to my new computer. I had to have the Geek Squad load the program on my computer. Computing my taxes went well. However when I went to file my returns, and because there is an additional fee to file the state return, I could not pay with my charge card. The system would NOT allow a credit card payment. I had to pay an additional $40 to file the state return by holding back the fee from my return. the bottom line is I had to pay $65 to file my return, this is after I already paid $40 for the Turbo Tax disk. Very disappointing.
Date published: 2021-04-18
Rated 5 out of 5 by from Very satisfied Catherine is very friendly and answered all questions we had in a timely manner
Date published: 2021-04-18
Rated 5 out of 5 by from Turbo Tax Easy to Use Beginner friendly user experience. Program was easy and efficient.
Date published: 2021-04-18
Rated 1 out of 5 by from Turbo tax frustrates me every year! Not once have I ever been able to e-file....you can’t get an explanation why unless you want to pay another 50 bucks....I don’t have a printer so now I have to hunt down a place to print this off my Ipad.
Date published: 2021-04-18
Rated 5 out of 5 by from excellent Very easy to use with guided step by step help for all areas.
Date published: 2021-04-18
Rated 4 out of 5 by from Turbo Tax is my go to tax app Simply makes things easy for me year after year with online experts to back me up.
Date published: 2021-04-18
Rated 5 out of 5 by from Shockingly Easy to use Taxes suck. we all know it. It took me about an hour total to file with Turbotax, both federal and state. Made it a lot less painful. Thanks!
Date published: 2021-04-18
Rated 5 out of 5 by from TurboTax is consumer friendly! TurboTax is a very consumer friendly and reliable product!
Date published: 2021-04-18
Rated 5 out of 5 by from TurboTax Live Deluxe made it easy to file Very easy to file and received live help to help fix the filing of an incorrect form I received. The agent then stayed with me to step through every part of filing the form, it made the whole process easy.
Date published: 2021-04-18
Rated 5 out of 5 by from Wonderful phone help! I cannot express the patience and helpfulness I received! I had difficulty with my husband's stock shares sold, and Phyllis helped me very patiently until the very end! She has been such a blessing! I will toast her with a (Virgin) Daiquiri on May 18th!
Date published: 2021-04-18
All TurboTax® Offerings Reviews - Page 2701