TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Great I had to stop several times and even get an extension. Everything worked fine.
Date published: 2023-05-25
Rated 3 out of 5 by from Too much Did not like the fact that I was asked to give my driver's license #, in order for Credit Carma to run my credit; even when I pressed no.
Date published: 2023-05-25
Rated 3 out of 5 by from Not Happy Everything was plain simple and very understandable. However, when my taxes consistently rejected due to not being clear where my Ip-pin was to go, it became very frustrating. There was no jump to link as the instructions stated when I used the search bar on turbotax. Please make it plain and clear where things go. In fact, please put the identity pin on the forms where it can be seen when you are filing your taxes. Please and thank you. It really gave me a migraine!
Date published: 2023-05-25
Rated 4 out of 5 by from Neat tool This makes it easier to file my taxes but trying to amend taxes are annoying
Date published: 2023-05-25
Rated 5 out of 5 by from Couldn't do it without you! Keeps getting better every year! Explanations are clearer. Very easy to use!
Date published: 2023-05-25
Rated 5 out of 5 by from Good Operation was polite ,patient and very helpful, guided me every step.
Date published: 2023-05-25
Rated 1 out of 5 by from Had to refile multiple times with no real help Not much help. reviewed the return and said it looked OK but was rejected again - 3rd time.
Date published: 2023-05-24
Rated 4 out of 5 by from Can be confusing I have used TT several times and I am still not sure which service is best for me or how to answer some of the questions.
Date published: 2023-05-24
Rated 1 out of 5 by from rip off how is it free but i ended up paying 232?????? it says premium add ons are free but it made me pay $44 extra on deluxe!!!
Date published: 2023-05-24
Rated 5 out of 5 by from GOOD GOODEWGTNHKJTWElrjtkgewgp[we ewgewgegowpjeGHIEjugoi[ge
Date published: 2023-05-24
All TurboTax® Offerings Reviews - Page 28
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great I had to stop several times and even get an extension. Everything worked fine.
Date published: 2023-05-25
Rated 3 out of 5 by from Too much Did not like the fact that I was asked to give my driver's license #, in order for Credit Carma to run my credit; even when I pressed no.
Date published: 2023-05-25
Rated 3 out of 5 by from Not Happy Everything was plain simple and very understandable. However, when my taxes consistently rejected due to not being clear where my Ip-pin was to go, it became very frustrating. There was no jump to link as the instructions stated when I used the search bar on turbotax. Please make it plain and clear where things go. In fact, please put the identity pin on the forms where it can be seen when you are filing your taxes. Please and thank you. It really gave me a migraine!
Date published: 2023-05-25
Rated 4 out of 5 by from Neat tool This makes it easier to file my taxes but trying to amend taxes are annoying
Date published: 2023-05-25
Rated 5 out of 5 by from Couldn't do it without you! Keeps getting better every year! Explanations are clearer. Very easy to use!
Date published: 2023-05-25
Rated 5 out of 5 by from Good Operation was polite ,patient and very helpful, guided me every step.
Date published: 2023-05-25
Rated 1 out of 5 by from Had to refile multiple times with no real help Not much help. reviewed the return and said it looked OK but was rejected again - 3rd time.
Date published: 2023-05-24
Rated 4 out of 5 by from Can be confusing I have used TT several times and I am still not sure which service is best for me or how to answer some of the questions.
Date published: 2023-05-24
Rated 1 out of 5 by from rip off how is it free but i ended up paying 232?????? it says premium add ons are free but it made me pay $44 extra on deluxe!!!
Date published: 2023-05-24
Rated 5 out of 5 by from GOOD GOODEWGTNHKJTWElrjtkgewgp[we ewgewgegowpjeGHIEjugoi[ge
Date published: 2023-05-24
All TurboTax® Offerings Reviews - Page 28