TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Rated 5 out of 5 by from TurboTax makes it easy Easy to use, intuitive, references and guidance available quickly
Date published: 2021-10-16
Rated 3 out of 5 by from No Mac version - ridiculous It's really annoying that for many years now, this program has no native Mac version. It has to run on Windows. With the millions of Mac users running their entire businesses on Macs, there is no excuse for this.
Date published: 2021-10-16
Rated 5 out of 5 by from Turbo Tax saves me much anxiety! I have used Turbo Tax for many years and as a former Tax Consultant, it rates as the best!
Date published: 2021-10-16
Rated 1 out of 5 by from Non-Intuit-ive Endless Irrelevant Forms An endlessly frustrating roundabout of endlessly clicking through the same forms over and over to try to resolve issues. Most issues were caused through TurboTax's copying imported data from one area incorrectly to another area. No option to select any other type of turbotax program but the one $180 one that was selected for me. The question answer forms are so annoying due to so many irrelevant questions, and that progress is not saved until the section is fully completed. Yet that information is not made clearly available to me, the consumer. Each time I go between one section and another it makes me click through the same garbage over and over. One error that is 15 clicks down... Go to the area to try to resolve it... come back oh 15 more clicks to get back to there... oh still not resolved, repeat entire situation.
Date published: 2021-10-16
Rated 5 out of 5 by from Tax filing made tolerable It was a quick and re-assuring experience. It's AI lead me through all the self-employment forms easily.
Date published: 2021-10-16
Rated 4 out of 5 by from Luv TurboTax TurboTax has been my go to tax prep program for years. I have always been satisfied with the preparation and results. However, this year I found it to be somewhat confusing. Thus the four star rating. I will still return next year!
Date published: 2021-10-15
Rated 4 out of 5 by from easy & fast easy...guided me through process. easy to understand instructions
Date published: 2021-10-15
Rated 5 out of 5 by from The expert support doubled my refund Great expert help that literally more than doubled my refund.
Date published: 2021-10-15
Rated 5 out of 5 by from Stressless Quick and painless. Both gentlemen were very professional and helpful. I procrastinated and they moved quickly!! Thank you
Date published: 2021-10-15
Rated 4 out of 5 by from Very good program! needs enhancement Foreign Taxes I have been using Turbotax since 1999 .. just because it's the best! Very helpful with tips and last years records. Easy to walk-through and it gives you the choice to use it in 5 different PCs. I use the DELUXE program, i find though the Foreign Taxes area is limited and needs enhancement. The program doesn't explain which method to use, or at least ask you to use both Foreign Income Exclusion and Foreign Tax Credi and then chose what applies best. It has many confusing wordings and really is a ''maze''. I please ask the team to develop better that area if possible.
Date published: 2021-10-15
All TurboTax® Offerings Reviews - Page 28
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax makes it easy Easy to use, intuitive, references and guidance available quickly
Date published: 2021-10-16
Rated 3 out of 5 by from No Mac version - ridiculous It's really annoying that for many years now, this program has no native Mac version. It has to run on Windows. With the millions of Mac users running their entire businesses on Macs, there is no excuse for this.
Date published: 2021-10-16
Rated 5 out of 5 by from Turbo Tax saves me much anxiety! I have used Turbo Tax for many years and as a former Tax Consultant, it rates as the best!
Date published: 2021-10-16
Rated 1 out of 5 by from Non-Intuit-ive Endless Irrelevant Forms An endlessly frustrating roundabout of endlessly clicking through the same forms over and over to try to resolve issues. Most issues were caused through TurboTax's copying imported data from one area incorrectly to another area. No option to select any other type of turbotax program but the one $180 one that was selected for me. The question answer forms are so annoying due to so many irrelevant questions, and that progress is not saved until the section is fully completed. Yet that information is not made clearly available to me, the consumer. Each time I go between one section and another it makes me click through the same garbage over and over. One error that is 15 clicks down... Go to the area to try to resolve it... come back oh 15 more clicks to get back to there... oh still not resolved, repeat entire situation.
Date published: 2021-10-16
Rated 5 out of 5 by from Tax filing made tolerable It was a quick and re-assuring experience. It's AI lead me through all the self-employment forms easily.
Date published: 2021-10-16
Rated 4 out of 5 by from Luv TurboTax TurboTax has been my go to tax prep program for years. I have always been satisfied with the preparation and results. However, this year I found it to be somewhat confusing. Thus the four star rating. I will still return next year!
Date published: 2021-10-15
Rated 4 out of 5 by from easy & fast easy...guided me through process. easy to understand instructions
Date published: 2021-10-15
Rated 5 out of 5 by from The expert support doubled my refund Great expert help that literally more than doubled my refund.
Date published: 2021-10-15
Rated 5 out of 5 by from Stressless Quick and painless. Both gentlemen were very professional and helpful. I procrastinated and they moved quickly!! Thank you
Date published: 2021-10-15
Rated 4 out of 5 by from Very good program! needs enhancement Foreign Taxes I have been using Turbotax since 1999 .. just because it's the best! Very helpful with tips and last years records. Easy to walk-through and it gives you the choice to use it in 5 different PCs. I use the DELUXE program, i find though the Foreign Taxes area is limited and needs enhancement. The program doesn't explain which method to use, or at least ask you to use both Foreign Income Exclusion and Foreign Tax Credi and then chose what applies best. It has many confusing wordings and really is a ''maze''. I please ask the team to develop better that area if possible.
Date published: 2021-10-15
All TurboTax® Offerings Reviews - Page 28