TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from SIMPLY AWESOME!!! COULDN'T ASK FOR BETTER. KIMBERLY DID AMAZING, AND WALKED THROUGH EVERY STEP!
Date published: 2022-04-07
Rated 5 out of 5 by from First time using Turbo Tax I was uncomfortable initially, but the chats and phone calls were always helpful, and we were always able to resolve my question/concern. Thanks
Date published: 2022-04-07
Rated 5 out of 5 by from Turbo Tax is the Best! Turbo tax makes filing taxes so simple and easy. I love it!
Date published: 2022-04-07
Rated 5 out of 5 by from TurboTax Does theJob Very Well TurboTax was even better than last year. It offered suggestions, pointed out possible errors and included even more details in its instructions.
Date published: 2022-04-07
Rated 5 out of 5 by from Using TurboTax for over 22 years No issues this year with the software or reaching a specialist. It is not free for most of us users. Filing MD state return said 20 USD fee but when you continue to pay it is now 25 USD. This is the case for several states; MD, SC, etc. It is only 5 USD but it is the principle.
Date published: 2022-04-07
Rated 2 out of 5 by from Disappointed. It took nearly 2 weeks It took nearly two weeks, two different representatives, multiple phone calls to determine information I already knew, an extra $250 despite representatives gauranteeing discounts that were previously in place. I am not happy with TurboTax, as I could've done this for less $$ and less headache too! I've been a customer for over 5 years and this is the worst I've had it with TurboTax. Not enthused.
Date published: 2022-04-07
Rated 4 out of 5 by from Turbo Tax review Had trouble with Form 7203. TurboTax was't as user friendly compared to previous years, otherwise things went well
Date published: 2022-04-07
Rated 5 out of 5 by from Patrick is wonderful! Everything was great & Patrick was extremely helpful!
Date published: 2022-04-07
Rated 5 out of 5 by from Very useful product that made my tax filing easier Turbo Tax Premier online version worked just as well as it did the previous years. However, try as I might, I could not find a way to "jump" to the requisite forms to make entries/changes directly. For example, I was unable to access Form 1116 to avail the foreign tax credit. Earlier when I used the CD version of Turbo Tax, I was able to "jump".
Date published: 2022-04-07
Rated 5 out of 5 by from Made my first time filing easy This was my first year needing to do taxes and for the most part, it made it worry and hassle-free
Date published: 2022-04-07
All TurboTax® Offerings Reviews - Page 2698
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from SIMPLY AWESOME!!! COULDN'T ASK FOR BETTER. KIMBERLY DID AMAZING, AND WALKED THROUGH EVERY STEP!
Date published: 2022-04-07
Rated 5 out of 5 by from First time using Turbo Tax I was uncomfortable initially, but the chats and phone calls were always helpful, and we were always able to resolve my question/concern. Thanks
Date published: 2022-04-07
Rated 5 out of 5 by from Turbo Tax is the Best! Turbo tax makes filing taxes so simple and easy. I love it!
Date published: 2022-04-07
Rated 5 out of 5 by from TurboTax Does theJob Very Well TurboTax was even better than last year. It offered suggestions, pointed out possible errors and included even more details in its instructions.
Date published: 2022-04-07
Rated 5 out of 5 by from Using TurboTax for over 22 years No issues this year with the software or reaching a specialist. It is not free for most of us users. Filing MD state return said 20 USD fee but when you continue to pay it is now 25 USD. This is the case for several states; MD, SC, etc. It is only 5 USD but it is the principle.
Date published: 2022-04-07
Rated 2 out of 5 by from Disappointed. It took nearly 2 weeks It took nearly two weeks, two different representatives, multiple phone calls to determine information I already knew, an extra $250 despite representatives gauranteeing discounts that were previously in place. I am not happy with TurboTax, as I could've done this for less $$ and less headache too! I've been a customer for over 5 years and this is the worst I've had it with TurboTax. Not enthused.
Date published: 2022-04-07
Rated 4 out of 5 by from Turbo Tax review Had trouble with Form 7203. TurboTax was't as user friendly compared to previous years, otherwise things went well
Date published: 2022-04-07
Rated 5 out of 5 by from Patrick is wonderful! Everything was great & Patrick was extremely helpful!
Date published: 2022-04-07
Rated 5 out of 5 by from Very useful product that made my tax filing easier Turbo Tax Premier online version worked just as well as it did the previous years. However, try as I might, I could not find a way to "jump" to the requisite forms to make entries/changes directly. For example, I was unable to access Form 1116 to avail the foreign tax credit. Earlier when I used the CD version of Turbo Tax, I was able to "jump".
Date published: 2022-04-07
Rated 5 out of 5 by from Made my first time filing easy This was my first year needing to do taxes and for the most part, it made it worry and hassle-free
Date published: 2022-04-07
All TurboTax® Offerings Reviews - Page 2698