TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Love it! This was super easy and fast. I feel confident every year I use this program for my taxes. I recommend it for everyone.
Date published: 2023-04-14
Rated 5 out of 5 by from TurboTax is simple and easy I have a very easy file status and it was all filed within 24 minutes of starting, very easy to see everything and have it explained
Date published: 2023-04-14
Rated 4 out of 5 by from Turbo Tax is simple and helpful Very helpful and addresses my issue I was dealing with and was able to fix it
Date published: 2023-04-14
Rated 4 out of 5 by from Turbo Tax Deluxe Easy to use help assist button. Easy to install and use.
Date published: 2023-04-14
Rated 4 out of 5 by from TurboTax is okay Easy to use but the fact that I had to upgrade and pay double simply because of a few dollars of Capital Gains is ridiculous.
Date published: 2023-04-14
Rated 2 out of 5 by from TurboTax is Fine I wouldn't say I loved using TurboTax. It does the job fine enough, but there are hidden fees that pop up throughout. The system is constantly trying to upsell you, and not really concerned with if you complete filing after you pay. The main goal of TurboTax is to get more money out of the consumer, not help them complete their taxes easily and affordably.
Date published: 2023-04-14
Rated 5 out of 5 by from Have used Turbo Tax for Years with Success I find Turbo Tax easy to use and reliable. It makes tax prep easy.
Date published: 2023-04-14
Rated 4 out of 5 by from relatively easy As much as I hate doing taxes, it works better than pulling your own teeth!
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tax is GREAT ! The expert who helped me out was WONDERFULL ! Because I live a long way from cell towers my internet "locks' up sometimes. She was patient, knowledgable, and helped me get my taxes DONE !
Date published: 2023-04-14
Rated 3 out of 5 by from Turbo Tax is not helpful for simple questions Turbo Tax is easy to use. It has great helpful tips. However, when you need a simple question answered and cannot find it it FAQ there is no help unless you want to pay $119. I already had to pay $119 to file the extra $119 for a simple questions was a main frustration.
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2697
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Love it! This was super easy and fast. I feel confident every year I use this program for my taxes. I recommend it for everyone.
Date published: 2023-04-14
Rated 5 out of 5 by from TurboTax is simple and easy I have a very easy file status and it was all filed within 24 minutes of starting, very easy to see everything and have it explained
Date published: 2023-04-14
Rated 4 out of 5 by from Turbo Tax is simple and helpful Very helpful and addresses my issue I was dealing with and was able to fix it
Date published: 2023-04-14
Rated 4 out of 5 by from Turbo Tax Deluxe Easy to use help assist button. Easy to install and use.
Date published: 2023-04-14
Rated 4 out of 5 by from TurboTax is okay Easy to use but the fact that I had to upgrade and pay double simply because of a few dollars of Capital Gains is ridiculous.
Date published: 2023-04-14
Rated 2 out of 5 by from TurboTax is Fine I wouldn't say I loved using TurboTax. It does the job fine enough, but there are hidden fees that pop up throughout. The system is constantly trying to upsell you, and not really concerned with if you complete filing after you pay. The main goal of TurboTax is to get more money out of the consumer, not help them complete their taxes easily and affordably.
Date published: 2023-04-14
Rated 5 out of 5 by from Have used Turbo Tax for Years with Success I find Turbo Tax easy to use and reliable. It makes tax prep easy.
Date published: 2023-04-14
Rated 4 out of 5 by from relatively easy As much as I hate doing taxes, it works better than pulling your own teeth!
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tax is GREAT ! The expert who helped me out was WONDERFULL ! Because I live a long way from cell towers my internet "locks' up sometimes. She was patient, knowledgable, and helped me get my taxes DONE !
Date published: 2023-04-14
Rated 3 out of 5 by from Turbo Tax is not helpful for simple questions Turbo Tax is easy to use. It has great helpful tips. However, when you need a simple question answered and cannot find it it FAQ there is no help unless you want to pay $119. I already had to pay $119 to file the extra $119 for a simple questions was a main frustration.
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2697