TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Own a business
Student
Rated 3 out of 5 by from Download Desktop and E-file very frustrating Brand new computer and had the download desktop version. Couldn't enter activation through Microsoft Edge and had to change resolution to 800X600. Did my taxes but when it came to e-file and pay for the e-file the pop-up window wouldn't allow me to pay. Called support got transferred 3 times and no one could help me. Made my default browser Google and still to see if that worked, nothing changed. Googled the issue and saw some say the downloaded Java, restarted the computer and the made their resolution 100%. That finally worked but no one at TurboTax solved my problem.
Date published: 2021-04-23
Rated 5 out of 5 by from helpful, straightforward turbo tax is very helpful along the way, makes filing easier
Date published: 2021-04-23
Rated 5 out of 5 by from Awesome software Been using this for 15+ years; totally love it. Fair price too.
Date published: 2021-04-23
Rated 5 out of 5 by from TT is simple and smooth to follow Easy to navigate, great support, auto pulling of information makes this easier
Date published: 2021-04-23
Rated 5 out of 5 by from Turbotax was good for my first experience Fast and easy DIY. I had all my info so it was easy for me.
Date published: 2021-04-23
Rated 5 out of 5 by from Thank you so very much for this option! It was the same great experience I have when I file on time and within current filing year. Could not ask for anything better than this, truly thank you.
Date published: 2021-04-23
Rated 4 out of 5 by from Turbo tax is fast Step by step easy to use fast and helps you double triple check so you don't make any mistakes
Date published: 2021-04-23
Rated 5 out of 5 by from awesome works great quick easy to do. self explanatory ....
Date published: 2021-04-23
Rated 2 out of 5 by from Turbo Tax Consistently crashed at the end if input To many crashes even after software updates. This year was a disappointment. I'm worried that I might not have entered all my income items. Seems I can't even post this review!
Date published: 2021-04-23
Rated 2 out of 5 by from What happened? I'm quite surprised. I never had any issues before. The system asked for payment prior to filing etc. etc, and customer service was not a success.
Date published: 2021-04-23
All TurboTax® Offerings Reviews - Page 2696
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Download Desktop and E-file very frustrating Brand new computer and had the download desktop version. Couldn't enter activation through Microsoft Edge and had to change resolution to 800X600. Did my taxes but when it came to e-file and pay for the e-file the pop-up window wouldn't allow me to pay. Called support got transferred 3 times and no one could help me. Made my default browser Google and still to see if that worked, nothing changed. Googled the issue and saw some say the downloaded Java, restarted the computer and the made their resolution 100%. That finally worked but no one at TurboTax solved my problem.
Date published: 2021-04-23
Rated 5 out of 5 by from helpful, straightforward turbo tax is very helpful along the way, makes filing easier
Date published: 2021-04-23
Rated 5 out of 5 by from Awesome software Been using this for 15+ years; totally love it. Fair price too.
Date published: 2021-04-23
Rated 5 out of 5 by from TT is simple and smooth to follow Easy to navigate, great support, auto pulling of information makes this easier
Date published: 2021-04-23
Rated 5 out of 5 by from Turbotax was good for my first experience Fast and easy DIY. I had all my info so it was easy for me.
Date published: 2021-04-23
Rated 5 out of 5 by from Thank you so very much for this option! It was the same great experience I have when I file on time and within current filing year. Could not ask for anything better than this, truly thank you.
Date published: 2021-04-23
Rated 4 out of 5 by from Turbo tax is fast Step by step easy to use fast and helps you double triple check so you don't make any mistakes
Date published: 2021-04-23
Rated 5 out of 5 by from awesome works great quick easy to do. self explanatory ....
Date published: 2021-04-23
Rated 2 out of 5 by from Turbo Tax Consistently crashed at the end if input To many crashes even after software updates. This year was a disappointment. I'm worried that I might not have entered all my income items. Seems I can't even post this review!
Date published: 2021-04-23
Rated 2 out of 5 by from What happened? I'm quite surprised. I never had any issues before. The system asked for payment prior to filing etc. etc, and customer service was not a success.
Date published: 2021-04-23
All TurboTax® Offerings Reviews - Page 2696