TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 2 out of 5 by from Turbo Tax Turbo Tax is ok and if you need an easy way to file by yourself this will work
Date published: 2023-04-14
Rated 5 out of 5 by from Oil Royalities A bit more of a guided pathway for people with oil royalties. This is just a check with a complicated statement I receive from time to time. A bit more support would help. The rest of the product is so helpful, well done! Thank You
Date published: 2023-04-14
Rated 5 out of 5 by from Great Product Great product that is very easy to use. They have made it extremely easy to be confident to file your taxes
Date published: 2023-04-14
Rated 2 out of 5 by from Massachusetts fiduciary income form not clear The Massachusetts fiduciary income form had difficulty when there was no income only cap loss. Also when it came to print It somehow developed two copies of the federal fiduciary form in the print preview with no obvious way to delete the duplicate. Finally it would not allow me to do an e file because of "invalid" ss #. It made no sense. Had to file by amil.
Date published: 2023-04-14
Rated 5 out of 5 by from TurboTax for Developmentally Disabled Addult Easy to use, free e-file, covered all relevant areas for my circumstances
Date published: 2023-04-14
Rated 1 out of 5 by from Terrible Found a way to charge me $225 to charge me for service. I will be going to a CPA next year.
Date published: 2023-04-14
Rated 5 out of 5 by from Easy to Use. Great Info, Great interface It takes us several sessions -- business on the side, multiple properties -- so we repeatedly log in and out over several weeks this year. Enjoy that it does so well in keeping up with what you have done, have worked on but not completed, and still need to do!!
Date published: 2023-04-14
Rated 2 out of 5 by from Hidden fee's Unwarranted The actual tax filing was fairly easy to complete. I am upset though, that there is a seperate fee for e-filing state taxes, especially after you have to purchase each state tax filing program, which I would think should include the fee for filing same as federal. Seems very hidden especially when they do not openly share that information up front. Also, it appears that there are some forms that still MUST BE mailed in to the government before considered complete, yet my tax program errored out when i clicked the link to identify what those forms were for printing. Now I have no clue and will have to call Turbo Tax Reps.
Date published: 2023-04-14
Rated 1 out of 5 by from Charging for state tax where there isn’t Fl doesn’t have state tax so why did I pay 59 to send nothing
Date published: 2023-04-14
Rated 4 out of 5 by from It's good but expensive It gets the job done but too expensive. I have been using it for the last several years.
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2696
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Turbo Tax Turbo Tax is ok and if you need an easy way to file by yourself this will work
Date published: 2023-04-14
Rated 5 out of 5 by from Oil Royalities A bit more of a guided pathway for people with oil royalties. This is just a check with a complicated statement I receive from time to time. A bit more support would help. The rest of the product is so helpful, well done! Thank You
Date published: 2023-04-14
Rated 5 out of 5 by from Great Product Great product that is very easy to use. They have made it extremely easy to be confident to file your taxes
Date published: 2023-04-14
Rated 2 out of 5 by from Massachusetts fiduciary income form not clear The Massachusetts fiduciary income form had difficulty when there was no income only cap loss. Also when it came to print It somehow developed two copies of the federal fiduciary form in the print preview with no obvious way to delete the duplicate. Finally it would not allow me to do an e file because of "invalid" ss #. It made no sense. Had to file by amil.
Date published: 2023-04-14
Rated 5 out of 5 by from TurboTax for Developmentally Disabled Addult Easy to use, free e-file, covered all relevant areas for my circumstances
Date published: 2023-04-14
Rated 1 out of 5 by from Terrible Found a way to charge me $225 to charge me for service. I will be going to a CPA next year.
Date published: 2023-04-14
Rated 5 out of 5 by from Easy to Use. Great Info, Great interface It takes us several sessions -- business on the side, multiple properties -- so we repeatedly log in and out over several weeks this year. Enjoy that it does so well in keeping up with what you have done, have worked on but not completed, and still need to do!!
Date published: 2023-04-14
Rated 2 out of 5 by from Hidden fee's Unwarranted The actual tax filing was fairly easy to complete. I am upset though, that there is a seperate fee for e-filing state taxes, especially after you have to purchase each state tax filing program, which I would think should include the fee for filing same as federal. Seems very hidden especially when they do not openly share that information up front. Also, it appears that there are some forms that still MUST BE mailed in to the government before considered complete, yet my tax program errored out when i clicked the link to identify what those forms were for printing. Now I have no clue and will have to call Turbo Tax Reps.
Date published: 2023-04-14
Rated 1 out of 5 by from Charging for state tax where there isn’t Fl doesn’t have state tax so why did I pay 59 to send nothing
Date published: 2023-04-14
Rated 4 out of 5 by from It's good but expensive It gets the job done but too expensive. I have been using it for the last several years.
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2696