TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from My Tax Return First time user for Turbo Tax. I normally have a tax account do my taxes for years, but he has started raising his rates very high. I thought I would do my own as I am retired and have a small courier business delivering truck parts. Using Turbo Tax is user friendly and failyly easy to use. The live hep is great and they walk you through it if you need. Would recommend it.
Date published: 2023-04-15
Rated 5 out of 5 by from TURBO TAX IS RELIABLE AND EASY TO USE! ALWAYS BEEN ABLE TO USE WITHOUT ASKING A PERSON. ALWAYS ACCESSED THE Q AND A ANSWERS TO MY QUESTIONS.
Date published: 2023-04-15
Rated 5 out of 5 by from EXCELLENT! Why use anything else ?? Why use nothing ?? Everything is done worry free. Thank you Intuit !!
Date published: 2023-04-15
Rated 5 out of 5 by from Been using Turbo Tax for years! Turbo Tax is how I've been filing my returns for years now. The software is very user friendly and cost effective comparted to trying to use a broker. I've never needed to do a complex return, so I can't speak to their expansive tax services. But for simple returns, they're the way to go.
Date published: 2023-04-15
Rated 4 out of 5 by from I love what you do. I've used you for years. I feel safe filing my taxes with you. Just feel you don't have to raise prices every year.
Date published: 2023-04-15
Rated 5 out of 5 by from I love Turbo Tax Turbo Tax makes everything so easy. It is effortless and painless to file your taxes. I love the photo upload feature for tax forms.
Date published: 2023-04-15
Rated 5 out of 5 by from Easy to use Very simple to use and helpful when questions arose.
Date published: 2023-04-15
Rated 3 out of 5 by from Questions don't always match up The question prompts used don't always match with my circumstances. And, once you make an entry, it can be very difficult to change it if need be.
Date published: 2023-04-15
Rated 2 out of 5 by from The Changes you have made The changes you have made especially using a credit card make your site nonuser friendly. I have used turbo tax for 15 years and I have more issues this year because of your changes that I will Consider another company next year,
Date published: 2023-04-15
Rated 3 out of 5 by from Beware of surprise fees I have been using Turbo Tax for 8 years and have enjoyed being able to complete what I consider to be an easy file. However, it never seems to amaze how Intuit catches me with their surprise fees. After completing the entire form and getting ready to file and transmit, that's when Turbo Tax surprised me with having to upgrade due to having Capital gains. Thy then tacked on a $39 processing fee on top of having to upgrade in order to file all done at the time of filing. Why can't that be made known up front?
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2695
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from My Tax Return First time user for Turbo Tax. I normally have a tax account do my taxes for years, but he has started raising his rates very high. I thought I would do my own as I am retired and have a small courier business delivering truck parts. Using Turbo Tax is user friendly and failyly easy to use. The live hep is great and they walk you through it if you need. Would recommend it.
Date published: 2023-04-15
Rated 5 out of 5 by from TURBO TAX IS RELIABLE AND EASY TO USE! ALWAYS BEEN ABLE TO USE WITHOUT ASKING A PERSON. ALWAYS ACCESSED THE Q AND A ANSWERS TO MY QUESTIONS.
Date published: 2023-04-15
Rated 5 out of 5 by from EXCELLENT! Why use anything else ?? Why use nothing ?? Everything is done worry free. Thank you Intuit !!
Date published: 2023-04-15
Rated 5 out of 5 by from Been using Turbo Tax for years! Turbo Tax is how I've been filing my returns for years now. The software is very user friendly and cost effective comparted to trying to use a broker. I've never needed to do a complex return, so I can't speak to their expansive tax services. But for simple returns, they're the way to go.
Date published: 2023-04-15
Rated 4 out of 5 by from I love what you do. I've used you for years. I feel safe filing my taxes with you. Just feel you don't have to raise prices every year.
Date published: 2023-04-15
Rated 5 out of 5 by from I love Turbo Tax Turbo Tax makes everything so easy. It is effortless and painless to file your taxes. I love the photo upload feature for tax forms.
Date published: 2023-04-15
Rated 5 out of 5 by from Easy to use Very simple to use and helpful when questions arose.
Date published: 2023-04-15
Rated 3 out of 5 by from Questions don't always match up The question prompts used don't always match with my circumstances. And, once you make an entry, it can be very difficult to change it if need be.
Date published: 2023-04-15
Rated 2 out of 5 by from The Changes you have made The changes you have made especially using a credit card make your site nonuser friendly. I have used turbo tax for 15 years and I have more issues this year because of your changes that I will Consider another company next year,
Date published: 2023-04-15
Rated 3 out of 5 by from Beware of surprise fees I have been using Turbo Tax for 8 years and have enjoyed being able to complete what I consider to be an easy file. However, it never seems to amaze how Intuit catches me with their surprise fees. After completing the entire form and getting ready to file and transmit, that's when Turbo Tax surprised me with having to upgrade due to having Capital gains. Thy then tacked on a $39 processing fee on top of having to upgrade in order to file all done at the time of filing. Why can't that be made known up front?
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2695