TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 4 out of 5 by
RBD0MCP from
Very good but some annoyances
Once again (every year) it is not clear where/when to enter the IRS assigned Identity Protection Personnel Id. I entered it on the form via editing. Another annoying confusing area due to a lack or Turbo Tax information is whether or not the Covid stimulus deposits are to be considered an economic emergency payment of not. I wasted several trying to sort that out. It is partly the Federal government but I think Turbo tax should have cleared that up for us users.
Date published: 2022-04-05
Rated 5 out of 5 by
DMHan from
So easy to use and check
I had to check with two experts and they were both so helpful!
Date published: 2022-04-05
Rated 4 out of 5 by
UND1965 from
Turbo is quick and easy
fine working together with the expert and the info provided to questionss
Date published: 2022-04-05
Rated 5 out of 5 by
DGreen1973 from
Great
Great doing this..it helped me get the money I could getfre
Date published: 2022-04-05
Rated 5 out of 5 by
Hardbuttons from
Great communication
Hollie did a great job working around my schedule to get this done, great experience!
Date published: 2022-04-05
Rated 5 out of 5 by
Sammipyper04 from
Easy
Great help with anything I needed. Quick and very easy from your home
Date published: 2022-04-05
Rated 5 out of 5 by
SaraSmiles711 from
Turbo Tax is so convenient!
It’s easy , convenient and helpful through all sections. Love the helpful hints along the way , very easy to understand .
Date published: 2022-04-05
Rated 5 out of 5 by
JRebop from
Turbo Tax is So SImple
The fastest simplest way to file income tax. By far the best.
Date published: 2022-04-05
Rated 5 out of 5 by
MrJones2176 from
Awesome experience, Highly recommend!!!
I ended up using the full potential of Turbo Tax to prepare my taxes and they did not disappoint. I spoke and texted with Amy in the sites expert section and every time I had a question about my taxes or forms she was there. The response time was bar none... They really have they're act together.
Date published: 2022-04-05
Rated 1 out of 5 by
hellonobody from
Download and manual entry problems
Have used Turbo Tax for 14 yrs. Never so many problems as this year. None of the forms auto downloaded. While hit and miss in the past, there was no option to fill them in manually, the software was caught in a never ending loop.A friend told me about the forms button and had to do each one manually in there. Even then only some of the data stayed and had over 50 errors to fix at the end of the program. Sloppy, sloppy version this year. Do this again in 2022 and we are done w you!!
All TurboTax® Offerings Reviews - Page 2694
Date published: 2022-04-05
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 4 out of 5 by
RBD0MCP from
Very good but some annoyances
Once again (every year) it is not clear where/when to enter the IRS assigned Identity Protection Personnel Id. I entered it on the form via editing. Another annoying confusing area due to a lack or Turbo Tax information is whether or not the Covid stimulus deposits are to be considered an economic emergency payment of not. I wasted several trying to sort that out. It is partly the Federal government but I think Turbo tax should have cleared that up for us users.
Date published: 2022-04-05
Rated 5 out of 5 by
DMHan from
So easy to use and check
I had to check with two experts and they were both so helpful!
Date published: 2022-04-05
Rated 4 out of 5 by
UND1965 from
Turbo is quick and easy
fine working together with the expert and the info provided to questionss
Date published: 2022-04-05
Rated 5 out of 5 by
DGreen1973 from
Great
Great doing this..it helped me get the money I could getfre
Date published: 2022-04-05
Rated 5 out of 5 by
Hardbuttons from
Great communication
Hollie did a great job working around my schedule to get this done, great experience!
Date published: 2022-04-05
Rated 5 out of 5 by
Sammipyper04 from
Easy
Great help with anything I needed. Quick and very easy from your home
Date published: 2022-04-05
Rated 5 out of 5 by
SaraSmiles711 from
Turbo Tax is so convenient!
It’s easy , convenient and helpful through all sections. Love the helpful hints along the way , very easy to understand .
Date published: 2022-04-05
Rated 5 out of 5 by
JRebop from
Turbo Tax is So SImple
The fastest simplest way to file income tax. By far the best.
Date published: 2022-04-05
Rated 5 out of 5 by
MrJones2176 from
Awesome experience, Highly recommend!!!
I ended up using the full potential of Turbo Tax to prepare my taxes and they did not disappoint. I spoke and texted with Amy in the sites expert section and every time I had a question about my taxes or forms she was there. The response time was bar none... They really have they're act together.
Date published: 2022-04-05
Rated 1 out of 5 by
hellonobody from
Download and manual entry problems
Have used Turbo Tax for 14 yrs. Never so many problems as this year. None of the forms auto downloaded. While hit and miss in the past, there was no option to fill them in manually, the software was caught in a never ending loop.A friend told me about the forms button and had to do each one manually in there. Even then only some of the data stayed and had over 50 errors to fix at the end of the program. Sloppy, sloppy version this year. Do this again in 2022 and we are done w you!!
All TurboTax® Offerings Reviews - Page 2694
Date published: 2022-04-05