TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Best software year after year Turbo tax has been great year after year. It makes all the steps clear with tips and faqs all over the place. I was referred originally by my two bosses, one was a CPA and I have never looked back. Other bosses have also referred me to Turbo Tax!
Date published: 2023-04-15
Rated 5 out of 5 by from Simple and easy! I have used Turbo Tax for the past 5 years. It is user friendly. I highly recommend using their services.
Date published: 2023-04-15
Rated 3 out of 5 by from Turbo Tax Business 2022 Product is useful but downloading the product was cumbersom
Date published: 2023-04-15
Rated 3 out of 5 by from TurboTax, one of two mediocre options Every step of the way, they try to upsell you despite denying every time. I don't know how many times I had to click that I wasn't interested. More than the boxes I had to fill to file my taxes. Difficult to go back and edit sections halfway through without starting over. Unclear if any changes you make are actually changed as the screen format does not align with the actual submitted forms
Date published: 2023-04-15
Rated 1 out of 5 by from deceptive and overcharges horrible experience, unnecessarily charged for premium services and the website/customer service line is purposely not customer friendly to get answers as to why or how to change it. never using again
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo tax team or agents are very awesome. The My experience with Turbo tax was very satisfactory. The agent that works with me was very patience. and understanding. She stays with me till i am satisfied the service was very awesome. I will recommend any one at any time to the used the turb tax product.
Date published: 2023-04-15
Rated 3 out of 5 by from Nice Online Services It was not necessary to repeat questions on the NJ State form which were answered prior to starting the forms providing I state "no" for all 3 questions
Date published: 2023-04-15
Rated 5 out of 5 by from Excellent Experience filing taxes Great service and has all my details from the previous year so easy to file.
Date published: 2023-04-15
Rated 5 out of 5 by from About my 10th Yr. w/ Turbotax It's been great. Moved from one state to another. Did my parents, they moved from one state to another and my father died this year. Turo Tax made it easy enough.
Date published: 2023-04-15
Rated 1 out of 5 by from Confusing and Expensive Not easy to understand and too expensive for them offering basically nothing
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2694
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Best software year after year Turbo tax has been great year after year. It makes all the steps clear with tips and faqs all over the place. I was referred originally by my two bosses, one was a CPA and I have never looked back. Other bosses have also referred me to Turbo Tax!
Date published: 2023-04-15
Rated 5 out of 5 by from Simple and easy! I have used Turbo Tax for the past 5 years. It is user friendly. I highly recommend using their services.
Date published: 2023-04-15
Rated 3 out of 5 by from Turbo Tax Business 2022 Product is useful but downloading the product was cumbersom
Date published: 2023-04-15
Rated 3 out of 5 by from TurboTax, one of two mediocre options Every step of the way, they try to upsell you despite denying every time. I don't know how many times I had to click that I wasn't interested. More than the boxes I had to fill to file my taxes. Difficult to go back and edit sections halfway through without starting over. Unclear if any changes you make are actually changed as the screen format does not align with the actual submitted forms
Date published: 2023-04-15
Rated 1 out of 5 by from deceptive and overcharges horrible experience, unnecessarily charged for premium services and the website/customer service line is purposely not customer friendly to get answers as to why or how to change it. never using again
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo tax team or agents are very awesome. The My experience with Turbo tax was very satisfactory. The agent that works with me was very patience. and understanding. She stays with me till i am satisfied the service was very awesome. I will recommend any one at any time to the used the turb tax product.
Date published: 2023-04-15
Rated 3 out of 5 by from Nice Online Services It was not necessary to repeat questions on the NJ State form which were answered prior to starting the forms providing I state "no" for all 3 questions
Date published: 2023-04-15
Rated 5 out of 5 by from Excellent Experience filing taxes Great service and has all my details from the previous year so easy to file.
Date published: 2023-04-15
Rated 5 out of 5 by from About my 10th Yr. w/ Turbotax It's been great. Moved from one state to another. Did my parents, they moved from one state to another and my father died this year. Turo Tax made it easy enough.
Date published: 2023-04-15
Rated 1 out of 5 by from Confusing and Expensive Not easy to understand and too expensive for them offering basically nothing
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2694