TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Have used Turbo Tax for Years with Success I find Turbo Tax easy to use and reliable. It makes tax prep easy.
Date published: 2023-04-14
Rated 4 out of 5 by from relatively easy As much as I hate doing taxes, it works better than pulling your own teeth!
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tax is GREAT ! The expert who helped me out was WONDERFULL ! Because I live a long way from cell towers my internet "locks' up sometimes. She was patient, knowledgable, and helped me get my taxes DONE !
Date published: 2023-04-14
Rated 3 out of 5 by from Turbo Tax is not helpful for simple questions Turbo Tax is easy to use. It has great helpful tips. However, when you need a simple question answered and cannot find it it FAQ there is no help unless you want to pay $119. I already had to pay $119 to file the extra $119 for a simple questions was a main frustration.
Date published: 2023-04-14
Rated 5 out of 5 by from Using for 10 years I've been using Turbox tax since 2012, and it gets better every year. The live experts are very helpful and knowledgeable. Highly recommend!
Date published: 2023-04-14
Rated 5 out of 5 by from Easy as Always! Been a long-time customer of Turbo Tax. Always easy to understand, great step by step instructions! Will be back next year too!
Date published: 2023-04-14
Rated 2 out of 5 by from Many problems that TT couldn't solve. Frustrating The program has worked better in previous years. This year the program had several problems, and although the help desk Reps were courteous and tried to be helpful, they could not solve them, so I had to find workarounds. Lots of wasted time and effort.
Date published: 2023-04-14
Rated 5 out of 5 by from Super easy to follow The system provides an easy to navigate process for me to understand filing taxes independently. I've been using TurboTax to file since I started filing as independently from my parents.
Date published: 2023-04-14
Rated 4 out of 5 by from Fairly easy and quick to use Pretty simple and straight forward . . . just answer the questions.
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tax was great The Turbo Tax assistance was great, solved my problem with my NY State tax return.
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2692
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Have used Turbo Tax for Years with Success I find Turbo Tax easy to use and reliable. It makes tax prep easy.
Date published: 2023-04-14
Rated 4 out of 5 by from relatively easy As much as I hate doing taxes, it works better than pulling your own teeth!
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tax is GREAT ! The expert who helped me out was WONDERFULL ! Because I live a long way from cell towers my internet "locks' up sometimes. She was patient, knowledgable, and helped me get my taxes DONE !
Date published: 2023-04-14
Rated 3 out of 5 by from Turbo Tax is not helpful for simple questions Turbo Tax is easy to use. It has great helpful tips. However, when you need a simple question answered and cannot find it it FAQ there is no help unless you want to pay $119. I already had to pay $119 to file the extra $119 for a simple questions was a main frustration.
Date published: 2023-04-14
Rated 5 out of 5 by from Using for 10 years I've been using Turbox tax since 2012, and it gets better every year. The live experts are very helpful and knowledgeable. Highly recommend!
Date published: 2023-04-14
Rated 5 out of 5 by from Easy as Always! Been a long-time customer of Turbo Tax. Always easy to understand, great step by step instructions! Will be back next year too!
Date published: 2023-04-14
Rated 2 out of 5 by from Many problems that TT couldn't solve. Frustrating The program has worked better in previous years. This year the program had several problems, and although the help desk Reps were courteous and tried to be helpful, they could not solve them, so I had to find workarounds. Lots of wasted time and effort.
Date published: 2023-04-14
Rated 5 out of 5 by from Super easy to follow The system provides an easy to navigate process for me to understand filing taxes independently. I've been using TurboTax to file since I started filing as independently from my parents.
Date published: 2023-04-14
Rated 4 out of 5 by from Fairly easy and quick to use Pretty simple and straight forward . . . just answer the questions.
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tax was great The Turbo Tax assistance was great, solved my problem with my NY State tax return.
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2692