TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281580 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by from most of TurboTax is awesome Software is great. Very good at explaining entries. "Specialists" are ok but not exactly what I would consider "specialists". Disclosure Consent form for IDNotify is very confusing and needs to be explained better. How did you go from such clear instructions for data entry to that terrible disclosure form?
Date published: 2021-04-23
Rated 5 out of 5 by from TurboTax is great This experience with the full service was super easy and fast. My expert knew her stuff and helped me everywhere I needed assistance. I am super happy I did this and will definitely do this again
Date published: 2021-04-23
Rated 5 out of 5 by from Excellent, easy process. Turbotax made the tax filing process very easy and understable!
Date published: 2021-04-23
Rated 5 out of 5 by from TurboTax is a great service! Quick and easy to use, TurboTax made filing my taxes an ease. It was informative, well-organized and made my first time filing my taxes a positive experience.
Date published: 2021-04-23
Rated 5 out of 5 by from TURBO TAX IS AWSOME I have an easy time completing and was able to receive help online from an expert!
Date published: 2021-04-23
Rated 4 out of 5 by from Will use again Second year using TurboTax. Was slightly confusing at first, did not see any reported 1099's on file so I entered my own. Doubled my income and at the review, saw the forms that they already had. Had to go in a delete a bunch. Wish it had been more obvious.
Date published: 2021-04-23
Rated 1 out of 5 by from Turbo Tax will rip you off I had to buy turbotax twice. Won't ever buy it again
Date published: 2021-04-23
Rated 5 out of 5 by from Very impressed with TurboTax! My advisor, Adam was very professional. He took away the stress that comes each year when filing taxes and answered all of my many questions while walking me through through the process. I run a small business and can say that no other CPA in my past has taken the time to explain my options with care. I even learned a few things. I’m very grateful for Adam. I also loved the ease of the TurboTax website and app. Top Notch!
Date published: 2021-04-23
Rated 5 out of 5 by from Loyal Customer Absolutely love using Turbo Tax! It makes everything so much simpler. And the tax experts have been a great help along the way!
Date published: 2021-04-23
Rated 4 out of 5 by from Overall it's great, but I had one problem Please fix the following issue on rental property: I sold a house I inherited on February 14, 2020, but had no rental expenses in 2020 since my tenants had moved out in April 2019. Your form deleted the rental property from my profile, which made it impossible for me to enter the sale information. I went through two long chat sessions that didn't resolve the problem, but your tax expert Anita was able to fix it and finish the return.
Date published: 2021-04-23
All TurboTax® Offerings Reviews - Page 2691
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from most of TurboTax is awesome Software is great. Very good at explaining entries. "Specialists" are ok but not exactly what I would consider "specialists". Disclosure Consent form for IDNotify is very confusing and needs to be explained better. How did you go from such clear instructions for data entry to that terrible disclosure form?
Date published: 2021-04-23
Rated 5 out of 5 by from TurboTax is great This experience with the full service was super easy and fast. My expert knew her stuff and helped me everywhere I needed assistance. I am super happy I did this and will definitely do this again
Date published: 2021-04-23
Rated 5 out of 5 by from Excellent, easy process. Turbotax made the tax filing process very easy and understable!
Date published: 2021-04-23
Rated 5 out of 5 by from TurboTax is a great service! Quick and easy to use, TurboTax made filing my taxes an ease. It was informative, well-organized and made my first time filing my taxes a positive experience.
Date published: 2021-04-23
Rated 5 out of 5 by from TURBO TAX IS AWSOME I have an easy time completing and was able to receive help online from an expert!
Date published: 2021-04-23
Rated 4 out of 5 by from Will use again Second year using TurboTax. Was slightly confusing at first, did not see any reported 1099's on file so I entered my own. Doubled my income and at the review, saw the forms that they already had. Had to go in a delete a bunch. Wish it had been more obvious.
Date published: 2021-04-23
Rated 1 out of 5 by from Turbo Tax will rip you off I had to buy turbotax twice. Won't ever buy it again
Date published: 2021-04-23
Rated 5 out of 5 by from Very impressed with TurboTax! My advisor, Adam was very professional. He took away the stress that comes each year when filing taxes and answered all of my many questions while walking me through through the process. I run a small business and can say that no other CPA in my past has taken the time to explain my options with care. I even learned a few things. I’m very grateful for Adam. I also loved the ease of the TurboTax website and app. Top Notch!
Date published: 2021-04-23
Rated 5 out of 5 by from Loyal Customer Absolutely love using Turbo Tax! It makes everything so much simpler. And the tax experts have been a great help along the way!
Date published: 2021-04-23
Rated 4 out of 5 by from Overall it's great, but I had one problem Please fix the following issue on rental property: I sold a house I inherited on February 14, 2020, but had no rental expenses in 2020 since my tenants had moved out in April 2019. Your form deleted the rental property from my profile, which made it impossible for me to enter the sale information. I went through two long chat sessions that didn't resolve the problem, but your tax expert Anita was able to fix it and finish the return.
Date published: 2021-04-23
All TurboTax® Offerings Reviews - Page 2691