TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Easy to navigate First time doing my taxes myself and it was easy to use
Date published: 2023-04-14
Rated 5 out of 5 by from I use TurboTax every year and it's so EASY! I've used TurboTax forever and I wouldn't think of switching or using anyone or anything else. The fact everything is saved over from the previous year(s) saves so much time and hassle. I absolutely love using it, super simple and so much cheaper than what I hear accountants are charging folks to just drop off paperwork.
Date published: 2023-04-14
Rated 5 out of 5 by from I love it Very happy thank very much very nice working with you I love it
Date published: 2023-04-14
Rated 5 out of 5 by from Awesome Program!!! Experts readily available! If you are in need of help just click on a link and a helpful individual can assist you!
Date published: 2023-04-14
Rated 3 out of 5 by from Turbotax The system is great and easy to use; however, you are led to believe that it is free when you end up having to pay $59 for Federal and the same for State, so around $120! That is ridiculous! You pay it because you've put in all the work and don't want to start over.
Date published: 2023-04-14
Rated 5 out of 5 by from TT Easy use of material and fast and accurate and easy
Date published: 2023-04-14
Rated 4 out of 5 by from It's ok It was ok. It takes too long to find the information you need though. It is not easy to navigate back to previous screens. It would be nice to be able to quickly go back and forth if needed.
Date published: 2023-04-14
Rated 2 out of 5 by from Review everything went great until the end where there is, "just one more thing........." AND charging me $39.00 for charging against my refund? Really???? Already paid you the service fee. This to a return loyal customer!!!
Date published: 2023-04-14
Rated 4 out of 5 by from good too many passwords experts I spoke with on the phone were very patient and helpful
Date published: 2023-04-14
Rated 1 out of 5 by from NOT ALL 1099 FORMS CHOICES available Selecting 1099-S was not an option, made it very difficult and frustrating making the correct decision. Suggest having Form 1099-S available
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2691
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy to navigate First time doing my taxes myself and it was easy to use
Date published: 2023-04-14
Rated 5 out of 5 by from I use TurboTax every year and it's so EASY! I've used TurboTax forever and I wouldn't think of switching or using anyone or anything else. The fact everything is saved over from the previous year(s) saves so much time and hassle. I absolutely love using it, super simple and so much cheaper than what I hear accountants are charging folks to just drop off paperwork.
Date published: 2023-04-14
Rated 5 out of 5 by from I love it Very happy thank very much very nice working with you I love it
Date published: 2023-04-14
Rated 5 out of 5 by from Awesome Program!!! Experts readily available! If you are in need of help just click on a link and a helpful individual can assist you!
Date published: 2023-04-14
Rated 3 out of 5 by from Turbotax The system is great and easy to use; however, you are led to believe that it is free when you end up having to pay $59 for Federal and the same for State, so around $120! That is ridiculous! You pay it because you've put in all the work and don't want to start over.
Date published: 2023-04-14
Rated 5 out of 5 by from TT Easy use of material and fast and accurate and easy
Date published: 2023-04-14
Rated 4 out of 5 by from It's ok It was ok. It takes too long to find the information you need though. It is not easy to navigate back to previous screens. It would be nice to be able to quickly go back and forth if needed.
Date published: 2023-04-14
Rated 2 out of 5 by from Review everything went great until the end where there is, "just one more thing........." AND charging me $39.00 for charging against my refund? Really???? Already paid you the service fee. This to a return loyal customer!!!
Date published: 2023-04-14
Rated 4 out of 5 by from good too many passwords experts I spoke with on the phone were very patient and helpful
Date published: 2023-04-14
Rated 1 out of 5 by from NOT ALL 1099 FORMS CHOICES available Selecting 1099-S was not an option, made it very difficult and frustrating making the correct decision. Suggest having Form 1099-S available
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2691