TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Own a business
Student
Rated 4 out of 5 by from "Yes Turbo Tax! This was so easy to use. I enjoy using a program that is not time consuming and simple.
Date published: 2021-04-20
Rated 5 out of 5 by from Super Easy! The process was almost too easy. Will definitely be calling back again next tax season!
Date published: 2021-04-20
Rated 5 out of 5 by from Awesome It was good experience and tanesha was very patient with me along with going over things
Date published: 2021-04-20
Rated 5 out of 5 by from Great Turbotax was great realy help . Just sent my info and they took care of the rest. Was realy painless. And I never left the house.
Date published: 2021-04-20
Rated 4 out of 5 by from 2020 Met expectations as in the past. A good product and would recommend.
Date published: 2021-04-20
Rated 5 out of 5 by from 7 years with TurboTax Premier. Still love it! Nothing could be faster or easier than TurboTax. And, I don't have to worry about errors or audits. They walk you through the whole process, step by step and even have most of the info filled in and carry a lot over from previous years. I get my taxes done in MINUTES. I have NEVER had any kind of issue with my taxes. And, I ALWAYS get my maximum refund!
Date published: 2021-04-20
Rated 5 out of 5 by from Turbo tax was a great experience Everything with turbo tax was great. Both Angela’s that helped me were fantastic and the Angela who did my taxes is extremely helpful . The only thing about turbo tax i didn’t like was the surprise saying it cost me $40 to pay you with my federal return. If i had seen that highlighted on that page etc I would of opted to pay w my credit card. Turbo tax did a very good job of hiding that fee on any of those screens . Live and learn. Also i am trying to ad a nickname to that required section and it Keeps denying it. Ive wasted 5 mins trying to do this. NOT a good idea to make something so annoying.
Date published: 2021-04-20
Rated 3 out of 5 by from I loved turbo tax.... until it walked me through everything step by step which was great. But it didnt' catch that my child was over 17 and didn't qualify for the child tax credit. I take responsibility as well but because of this error, I made decisions based on my refund before I filed it. When my return was rejected I had to fix this which reduced my refund by over 3/4!!! that's huge. my love of turbo tax has been reduced to that it's ok. I am very dissappointed and will switch to try something else next year. Maybe they will be better than ok
Date published: 2021-04-20
Rated 5 out of 5 by from Year after Year Solid love being able to count on Turbo Tax to make this process easy and effective. customer for life
Date published: 2021-04-20
Rated 5 out of 5 by from So Easy I have been using TurboTax for 8 years now and I was going to try a different company this year but their forms were not nearly as thorough and I had to manually fill out the information for my W2s not just for Federal, but also my state. I didn't even finish filing with the other place, I came back to TurboTax.
Date published: 2021-04-20
All TurboTax® Offerings Reviews - Page 2690
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from "Yes Turbo Tax! This was so easy to use. I enjoy using a program that is not time consuming and simple.
Date published: 2021-04-20
Rated 5 out of 5 by from Super Easy! The process was almost too easy. Will definitely be calling back again next tax season!
Date published: 2021-04-20
Rated 5 out of 5 by from Awesome It was good experience and tanesha was very patient with me along with going over things
Date published: 2021-04-20
Rated 5 out of 5 by from Great Turbotax was great realy help . Just sent my info and they took care of the rest. Was realy painless. And I never left the house.
Date published: 2021-04-20
Rated 4 out of 5 by from 2020 Met expectations as in the past. A good product and would recommend.
Date published: 2021-04-20
Rated 5 out of 5 by from 7 years with TurboTax Premier. Still love it! Nothing could be faster or easier than TurboTax. And, I don't have to worry about errors or audits. They walk you through the whole process, step by step and even have most of the info filled in and carry a lot over from previous years. I get my taxes done in MINUTES. I have NEVER had any kind of issue with my taxes. And, I ALWAYS get my maximum refund!
Date published: 2021-04-20
Rated 5 out of 5 by from Turbo tax was a great experience Everything with turbo tax was great. Both Angela’s that helped me were fantastic and the Angela who did my taxes is extremely helpful . The only thing about turbo tax i didn’t like was the surprise saying it cost me $40 to pay you with my federal return. If i had seen that highlighted on that page etc I would of opted to pay w my credit card. Turbo tax did a very good job of hiding that fee on any of those screens . Live and learn. Also i am trying to ad a nickname to that required section and it Keeps denying it. Ive wasted 5 mins trying to do this. NOT a good idea to make something so annoying.
Date published: 2021-04-20
Rated 3 out of 5 by from I loved turbo tax.... until it walked me through everything step by step which was great. But it didnt' catch that my child was over 17 and didn't qualify for the child tax credit. I take responsibility as well but because of this error, I made decisions based on my refund before I filed it. When my return was rejected I had to fix this which reduced my refund by over 3/4!!! that's huge. my love of turbo tax has been reduced to that it's ok. I am very dissappointed and will switch to try something else next year. Maybe they will be better than ok
Date published: 2021-04-20
Rated 5 out of 5 by from Year after Year Solid love being able to count on Turbo Tax to make this process easy and effective. customer for life
Date published: 2021-04-20
Rated 5 out of 5 by from So Easy I have been using TurboTax for 8 years now and I was going to try a different company this year but their forms were not nearly as thorough and I had to manually fill out the information for my W2s not just for Federal, but also my state. I didn't even finish filing with the other place, I came back to TurboTax.
Date published: 2021-04-20
All TurboTax® Offerings Reviews - Page 2690