TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from TurboTax makes filing taxes easier I really enjoyed the user experience on this platform. It is super easy to navigate, especially when dealing with personal information
Date published: 2021-04-23
Rated 5 out of 5 by from TurboTax is Awesome!! Love how it walks you through the process and provides help when needed! Fifth year in a row and will use it again next year for sure!
Date published: 2021-04-23
Rated 5 out of 5 by from Great job Very precise and well thought of help need a page where we could ask questions.
Date published: 2021-04-23
Rated 5 out of 5 by from Awesome Every year for the past 10 years I have used TurboTax and now my kids do too. Love it, fast , safe, user friendly and knowledgeable.
Date published: 2021-04-23
Rated 3 out of 5 by from It gets the job done wish it could clarify what must be reported (i.e. college credit) and is a choice.
Date published: 2021-04-23
Rated 4 out of 5 by from Very straightforward but... The program worked well. My only concern is that you do not support older computers and operating systems. I'm not talking very old, but MAC systems such as Mojave. If I upgrade, I lose lots of programs I depend on.
Date published: 2021-04-23
Rated 5 out of 5 by from great software Excellent 5 stars, easy to understand, simple and fast would recommend to others
Date published: 2021-04-23
Rated 5 out of 5 by from excellent repeated headaches for going over . good product for the price. took longer to complete at different times going on and on forever more in my life time, go figure. why me then why not me. do not do computers that well .
Date published: 2021-04-23
Rated 1 out of 5 by from Technical errors on website Bought TurboTax deluxe from Costco. Code provided didn’t work. Spent 35 min on the phone, was given a new code. Uploaded code and while it said “applied” it still wanted a payment. So still waiting for my refund. Customer service was nice but unhelpful.
Date published: 2021-04-23
Rated 5 out of 5 by from Matt at TurboTax is Fantastic. Used CPA service and love it! Saved time and pain of doing it myself. Matt, our CPA, is the best. 10 out of 5 Stars!
Date published: 2021-04-23
All TurboTax® Offerings Reviews - Page 2678
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TurboTax makes filing taxes easier I really enjoyed the user experience on this platform. It is super easy to navigate, especially when dealing with personal information
Date published: 2021-04-23
Rated 5 out of 5 by from TurboTax is Awesome!! Love how it walks you through the process and provides help when needed! Fifth year in a row and will use it again next year for sure!
Date published: 2021-04-23
Rated 5 out of 5 by from Great job Very precise and well thought of help need a page where we could ask questions.
Date published: 2021-04-23
Rated 5 out of 5 by from Awesome Every year for the past 10 years I have used TurboTax and now my kids do too. Love it, fast , safe, user friendly and knowledgeable.
Date published: 2021-04-23
Rated 3 out of 5 by from It gets the job done wish it could clarify what must be reported (i.e. college credit) and is a choice.
Date published: 2021-04-23
Rated 4 out of 5 by from Very straightforward but... The program worked well. My only concern is that you do not support older computers and operating systems. I'm not talking very old, but MAC systems such as Mojave. If I upgrade, I lose lots of programs I depend on.
Date published: 2021-04-23
Rated 5 out of 5 by from great software Excellent 5 stars, easy to understand, simple and fast would recommend to others
Date published: 2021-04-23
Rated 5 out of 5 by from excellent repeated headaches for going over . good product for the price. took longer to complete at different times going on and on forever more in my life time, go figure. why me then why not me. do not do computers that well .
Date published: 2021-04-23
Rated 1 out of 5 by from Technical errors on website Bought TurboTax deluxe from Costco. Code provided didn’t work. Spent 35 min on the phone, was given a new code. Uploaded code and while it said “applied” it still wanted a payment. So still waiting for my refund. Customer service was nice but unhelpful.
Date published: 2021-04-23
Rated 5 out of 5 by from Matt at TurboTax is Fantastic. Used CPA service and love it! Saved time and pain of doing it myself. Matt, our CPA, is the best. 10 out of 5 Stars!
Date published: 2021-04-23
All TurboTax® Offerings Reviews - Page 2678