TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281681 reviews)
Star ratings are from 2021
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Rated 3 out of 5 by from Turbo Tax Too Expensive for Most Taxpayers Program is ok and complete; but for a lower income taxpayer, the cost is too high especially when you add on the charge for the state. I prepared the return for my mother in law who has limited income; but still needs to file a return
Date published: 2021-05-13
Rated 5 out of 5 by from Denise I think Denise was great! She communicated very well and were very patient with me. I felt comfortable to share my information and she also was very nice! I think she is a hard worker and is doing her job well.
Date published: 2021-05-13
Rated 5 out of 5 by from Convenient The service is extremely convenient. Almost all of my info was imported automatically.
Date published: 2021-05-13
Rated 5 out of 5 by from Always very easy to use Tax season is never a worry for us when we use this program. It always asks lots of questions so you don't make a mistake.
Date published: 2021-05-13
Rated 5 out of 5 by from TurboTax is excellent! Easy to use and worth every penny. I will continue to use TurboTax.
Date published: 2021-05-13
Rated 5 out of 5 by from Quick and Easy Turbo Tax is quick and easy to understand, I will use it again.
Date published: 2021-05-13
Rated 5 out of 5 by from I love TurboTax They make it so easy! Entering all the information from year to year is so helpful and saves so much time!
Date published: 2021-05-13
Rated 5 out of 5 by from Michele & Lela are AMAZING Getting Married, having a name change and switching states during a pandemic is stressful already; now try filing taxes and have name/ss# errors and file taxes for multiple states. I was border-line about to have a meltdown before calling the Turbo-Tax Lines for assistance. Michele found we missed filing Philadelphia Taxes (outside of the NJ/PA filed) and saved us from paying out $1,600 that would have been paid due to error!! Then our files were rejected due to my name not matching ss# (married). Lela helped me fix my error in not even 3 minutes!! If I knew I could get such qualified assistance while filing taxes from my home - I would have done this SO much sooner!! Thank you ladies!! You ROCK!
Date published: 2021-05-13
Rated 4 out of 5 by from Sometimes Turbo Tax business stacks. Sometimes the software stacks and I do not know what is doing. I need to load Task Manager to see what is doing. I need to start again Turbo Tax Business. The software should show what's doing. The software shows delay just when the software starts. But better than before.
Date published: 2021-05-13
Rated 5 out of 5 by from Easy Peasy! Thanks Turbo tax. You make filing so easy and walk me through every step
Date published: 2021-05-13
All TurboTax® Offerings Reviews - Page 2678
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Turbo Tax Too Expensive for Most Taxpayers Program is ok and complete; but for a lower income taxpayer, the cost is too high especially when you add on the charge for the state. I prepared the return for my mother in law who has limited income; but still needs to file a return
Date published: 2021-05-13
Rated 5 out of 5 by from Denise I think Denise was great! She communicated very well and were very patient with me. I felt comfortable to share my information and she also was very nice! I think she is a hard worker and is doing her job well.
Date published: 2021-05-13
Rated 5 out of 5 by from Convenient The service is extremely convenient. Almost all of my info was imported automatically.
Date published: 2021-05-13
Rated 5 out of 5 by from Always very easy to use Tax season is never a worry for us when we use this program. It always asks lots of questions so you don't make a mistake.
Date published: 2021-05-13
Rated 5 out of 5 by from TurboTax is excellent! Easy to use and worth every penny. I will continue to use TurboTax.
Date published: 2021-05-13
Rated 5 out of 5 by from Quick and Easy Turbo Tax is quick and easy to understand, I will use it again.
Date published: 2021-05-13
Rated 5 out of 5 by from I love TurboTax They make it so easy! Entering all the information from year to year is so helpful and saves so much time!
Date published: 2021-05-13
Rated 5 out of 5 by from Michele & Lela are AMAZING Getting Married, having a name change and switching states during a pandemic is stressful already; now try filing taxes and have name/ss# errors and file taxes for multiple states. I was border-line about to have a meltdown before calling the Turbo-Tax Lines for assistance. Michele found we missed filing Philadelphia Taxes (outside of the NJ/PA filed) and saved us from paying out $1,600 that would have been paid due to error!! Then our files were rejected due to my name not matching ss# (married). Lela helped me fix my error in not even 3 minutes!! If I knew I could get such qualified assistance while filing taxes from my home - I would have done this SO much sooner!! Thank you ladies!! You ROCK!
Date published: 2021-05-13
Rated 4 out of 5 by from Sometimes Turbo Tax business stacks. Sometimes the software stacks and I do not know what is doing. I need to load Task Manager to see what is doing. I need to start again Turbo Tax Business. The software should show what's doing. The software shows delay just when the software starts. But better than before.
Date published: 2021-05-13
Rated 5 out of 5 by from Easy Peasy! Thanks Turbo tax. You make filing so easy and walk me through every step
Date published: 2021-05-13
All TurboTax® Offerings Reviews - Page 2678