TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
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Rated 5 out of 5 by
Paul 1958 from
TurboTax is easy to use
I talked to a TurboTax rep for help and she was excellent. Answered all my questions.
Date published: 2023-04-14
Rated 1 out of 5 by
big_k_oh from
Kept getting stuck on one form.
Had to start over 3 times because software kept getting stuck on one form.
Date published: 2023-04-14
Rated 5 out of 5 by
Ironfader from
Quick fast and easy
It was super easy and fast. I did my taxes in about 15 minutes
Date published: 2023-04-14
Rated 5 out of 5 by
LizzyCNY from
Makes it so easy!
Using TurboTax year after year, it just gets easier. I appreciate all the questions they ask along the way in case something changed.
Date published: 2023-04-14
Rated 5 out of 5 by
CJSnake from
A great program.
A little difficult but, my son who is a computer tech helped. Thanks son.
Date published: 2023-04-14
Rated 3 out of 5 by
tcbolt from
Helpful except for one glitch
We have used TurboTax for several years, but this year we ran into a glitch that, after much research, seems to have been happening for several years and still has not been fixed. My husband is retired from the military, and military retirement pay is exempt from Louisiana state taxes. In past years, the retirement pay has transferred correctly to the appropriate place on the Louisiana tax return. This year, however, when the retirement benefits transferred, they were listed in the correct place on the Louisiana form, but the amount to exclude said $0 instead of the income amount. After several hours, I finally found a helpful post on the TurboTax discussion boards that provided a manual work-around, but having paid for TurboTax to do our taxes, I should not have to be figuring this out myself. Other users having the same issue stated that they have had this problem for several years, and some have said they have spent hours on the phone with customer support with no resolution. My hope is that this glitch will be fixed for next year.
Date published: 2023-04-14
Rated 5 out of 5 by
ZionFrost45 from
I USE TURBO TAX YEARLY...THE ONLY WAY TO GO
TT pulls previous years' information for income sources. Popup boxes explain any questions a taxpayer has during filing. User can do preparation in sections, save data and return later to finalize. TT seems to be more complete and easier to use each year. I'm on my 8th year.
Date published: 2023-04-14
Rated 5 out of 5 by
ACNP from
Great job!
Really like the new timer thing, it really helped keep things on track.
Date published: 2023-04-14
Rated 4 out of 5 by
kerbear_42 from
Smooth Process
The step-by-step process is very easy to follow. I a am prior CPA and found little annoyances but overall for those that do not understand the tax world it would be mostly straight forward for them to complete. I do however wish it would not make you answer the same questions each time. The numbers entered are kept but the question check boxes are deleted each time you need to enter to adjust/review information. Additionally, I wish you could more easily see the forms and drill down into the number directly from the review side. Other than that great overall experience using Turbo Tax for the first time.
Date published: 2023-04-14
Rated 5 out of 5 by
GreatTT from
Great Service
I am using the TurboTax program for tax reporting, and it is great
All TurboTax® Offerings Reviews - Page 2676
Date published: 2023-04-14
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Paul 1958 from
TurboTax is easy to use
I talked to a TurboTax rep for help and she was excellent. Answered all my questions.
Date published: 2023-04-14
Rated 1 out of 5 by
big_k_oh from
Kept getting stuck on one form.
Had to start over 3 times because software kept getting stuck on one form.
Date published: 2023-04-14
Rated 5 out of 5 by
Ironfader from
Quick fast and easy
It was super easy and fast. I did my taxes in about 15 minutes
Date published: 2023-04-14
Rated 5 out of 5 by
LizzyCNY from
Makes it so easy!
Using TurboTax year after year, it just gets easier. I appreciate all the questions they ask along the way in case something changed.
Date published: 2023-04-14
Rated 5 out of 5 by
CJSnake from
A great program.
A little difficult but, my son who is a computer tech helped. Thanks son.
Date published: 2023-04-14
Rated 3 out of 5 by
tcbolt from
Helpful except for one glitch
We have used TurboTax for several years, but this year we ran into a glitch that, after much research, seems to have been happening for several years and still has not been fixed. My husband is retired from the military, and military retirement pay is exempt from Louisiana state taxes. In past years, the retirement pay has transferred correctly to the appropriate place on the Louisiana tax return. This year, however, when the retirement benefits transferred, they were listed in the correct place on the Louisiana form, but the amount to exclude said $0 instead of the income amount. After several hours, I finally found a helpful post on the TurboTax discussion boards that provided a manual work-around, but having paid for TurboTax to do our taxes, I should not have to be figuring this out myself. Other users having the same issue stated that they have had this problem for several years, and some have said they have spent hours on the phone with customer support with no resolution. My hope is that this glitch will be fixed for next year.
Date published: 2023-04-14
Rated 5 out of 5 by
ZionFrost45 from
I USE TURBO TAX YEARLY...THE ONLY WAY TO GO
TT pulls previous years' information for income sources. Popup boxes explain any questions a taxpayer has during filing. User can do preparation in sections, save data and return later to finalize. TT seems to be more complete and easier to use each year. I'm on my 8th year.
Date published: 2023-04-14
Rated 5 out of 5 by
ACNP from
Great job!
Really like the new timer thing, it really helped keep things on track.
Date published: 2023-04-14
Rated 4 out of 5 by
kerbear_42 from
Smooth Process
The step-by-step process is very easy to follow. I a am prior CPA and found little annoyances but overall for those that do not understand the tax world it would be mostly straight forward for them to complete. I do however wish it would not make you answer the same questions each time. The numbers entered are kept but the question check boxes are deleted each time you need to enter to adjust/review information. Additionally, I wish you could more easily see the forms and drill down into the number directly from the review side. Other than that great overall experience using Turbo Tax for the first time.
Date published: 2023-04-14
Rated 5 out of 5 by
GreatTT from
Great Service
I am using the TurboTax program for tax reporting, and it is great
All TurboTax® Offerings Reviews - Page 2676
Date published: 2023-04-14