TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 1 out of 5 by from turbo tax is more than an accountant i hate turbo tax, it is not user friendly and charges more than some accountants
Date published: 2023-04-14
Rated 3 out of 5 by from Good product buy sneaky inserting audit defense The software worked very well and I am satisfied with it. I don't like that after I said I did not want audit defense it was added back into what I was being charged right before I submitted.
Date published: 2023-04-14
Rated 4 out of 5 by from Turbotax is good. Clarifications needed on carry over losses and investment expenses. Great over all.
Date published: 2023-04-14
Rated 3 out of 5 by from Too Expensive, Kludge Too Expensive, Kludge zzzzzzzzzzzzzzzzzzzzzzzzzzzz
Date published: 2023-04-14
Rated 5 out of 5 by from Easy to use Turbo Tax breaks down the process of filing taxes. I feel confident everything is completed correctly and it's simple to use.
Date published: 2023-04-14
Rated 5 out of 5 by from TurboTax is awesome Turbo Tax made filing for my small business super easy. It guides you every step of the way to the end making sure your information is accurate.
Date published: 2023-04-14
Rated 2 out of 5 by from Easy but unhappily forced into pay version Forced into pay version in the middle & no way of changing it. & Made me also pay for state return. I live in Florida, I don't have to file state, & wasn't even of_fered e-file on it, only mail in. So 60 dollars for nothing! 60 dollars that I really, really need. 4yrs first problem.
Date published: 2023-04-14
Rated 1 out of 5 by from Terrible Over priced service for a basic tax return, constant issues and no one could tell me what the error was after multiple phone calls. After being told the issue was fixed it wasn’t. Overall it was just awful and far too pricey experience to do my own taxes, especially considering I have a simple tax return.
Date published: 2023-04-14
Rated 4 out of 5 by from TurboTax is very helpful. I value it for preparing I find TurboTax very useful in preparing my Federal and State returns. I have been using it for many years with great success.
Date published: 2023-04-14
Rated 4 out of 5 by from They could make this easier. It was relatively easy to use, but it isn't good at catching mistakes, like an employer ID# with a missing digit. Also they don't really compare different possible ways to organize your taxes to get the max return, such as my kids college expenses, should they file them or should I? But they were good about reaching back to me to let me know the IRS had rejected them due to ""an issue" which turned out to be my employers ID missing that digit. But I had to go through the entire document again just to fix that issue.
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2675
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from turbo tax is more than an accountant i hate turbo tax, it is not user friendly and charges more than some accountants
Date published: 2023-04-14
Rated 3 out of 5 by from Good product buy sneaky inserting audit defense The software worked very well and I am satisfied with it. I don't like that after I said I did not want audit defense it was added back into what I was being charged right before I submitted.
Date published: 2023-04-14
Rated 4 out of 5 by from Turbotax is good. Clarifications needed on carry over losses and investment expenses. Great over all.
Date published: 2023-04-14
Rated 3 out of 5 by from Too Expensive, Kludge Too Expensive, Kludge zzzzzzzzzzzzzzzzzzzzzzzzzzzz
Date published: 2023-04-14
Rated 5 out of 5 by from Easy to use Turbo Tax breaks down the process of filing taxes. I feel confident everything is completed correctly and it's simple to use.
Date published: 2023-04-14
Rated 5 out of 5 by from TurboTax is awesome Turbo Tax made filing for my small business super easy. It guides you every step of the way to the end making sure your information is accurate.
Date published: 2023-04-14
Rated 2 out of 5 by from Easy but unhappily forced into pay version Forced into pay version in the middle & no way of changing it. & Made me also pay for state return. I live in Florida, I don't have to file state, & wasn't even of_fered e-file on it, only mail in. So 60 dollars for nothing! 60 dollars that I really, really need. 4yrs first problem.
Date published: 2023-04-14
Rated 1 out of 5 by from Terrible Over priced service for a basic tax return, constant issues and no one could tell me what the error was after multiple phone calls. After being told the issue was fixed it wasn’t. Overall it was just awful and far too pricey experience to do my own taxes, especially considering I have a simple tax return.
Date published: 2023-04-14
Rated 4 out of 5 by from TurboTax is very helpful. I value it for preparing I find TurboTax very useful in preparing my Federal and State returns. I have been using it for many years with great success.
Date published: 2023-04-14
Rated 4 out of 5 by from They could make this easier. It was relatively easy to use, but it isn't good at catching mistakes, like an employer ID# with a missing digit. Also they don't really compare different possible ways to organize your taxes to get the max return, such as my kids college expenses, should they file them or should I? But they were good about reaching back to me to let me know the IRS had rejected them due to ""an issue" which turned out to be my employers ID missing that digit. But I had to go through the entire document again just to fix that issue.
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2675