TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from I'd would not file any other way I have used TurboTax for years. It has always been an easy and stress free process, plus I am able to access documents year over year. Starting my own business in 2020, I wanted a Tax Expert to help me along with the process. My tax expert was very responsive and knowledgeable. I knew working with TurboTax would be a pleasant experience, but it was even better than I had guessed.
Date published: 2022-04-05
Rated 3 out of 5 by from FRUSTRATING The imported dividend information hung up the filing of my return! At the very end, TT asked for Foreign taxes paid and when? I had to find the fricken dividend statement and figure out if foreign taxes were paid before it would e file. It turned out that $0.01 was paid in foreign taxes. Is there a standard format that investment companies must follow in order to be included in your import process? It would have been easier to have just followed the dividend statement and typed it in during the income step by step rather than import it. People want to be finished with this process quickly; therefore, all necessary information needs to be imported completely.
Date published: 2022-04-05
Rated 5 out of 5 by from USER FRIENDLY DID IT MYSELF, AND I'M NOT A COMPUTER PERSON. NOT TOO COMPLICATED
Date published: 2022-04-05
Rated 1 out of 5 by from Turbo tax is repetitive Horrible. Repeated several screens multiple times. Wouldn't allow me to e-file. 2020 taxes were not uploaded for me to access. I had to mail them. I don't think I will be using Turbo tax next year. Too confusing.
Date published: 2022-04-05
Rated 5 out of 5 by from good; fair tax better since no need to file good experience; fair-tax better since no need to file
Date published: 2022-04-05
Rated 5 out of 5 by from Turbo tax is awesome Fantastic. The entire process was very smooth and clear.
Date published: 2022-04-05
Rated 5 out of 5 by from Great and easy So simple to use. Has been good experience thanks for the info
Date published: 2022-04-05
Rated 2 out of 5 by from No stocks or cryptocurrency info The website asks one question about cryptocurrency, if you have bought, sell or traded cryptocurrency in the year filing taxes but thats all it asks. It doesn’t go into how much profit you made or losses you had. It don’t ask anything about stocks.
Date published: 2022-04-05
Rated 2 out of 5 by from Appreciative but unlikely to return after 7 years I wrote a long review before getting to this page. To summarize, I appreciate my tax expert preparing my taxes. I had a lot of documents that were not properly labeled, stock related documents, and more. After my tax expert prepared my taxes, I was asked to checkout and pay. I owed more than I expected, so I wanted to see if I could split my payment up between a bank card and credit card. I apparently took too long to respond after being asked to checkout and my file was escalated to the manager. The manager contacted me reminding me that the deadline was 15 days away and that I should continue to checkout so my tax expert could file my return on time. I needed my payment question answered and the response wasn't clear. I proceeded to checkout to see what would happen and that's when TurboTax provided the information I needed to proceed. I felt rushed for no reason and the communication is an area of opportunity for both TurboTax and the person who responded to my payment question.
Date published: 2022-04-05
Rated 5 out of 5 by from Best Program for filing Taxes I have used Turbo Tax for years now. It not only helps you do the math and the entries, but it makes you knowledgeable to the advantages of deductions and how to plan and apply for future returns.
Date published: 2022-04-05
All TurboTax® Offerings Reviews - Page 2668
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I'd would not file any other way I have used TurboTax for years. It has always been an easy and stress free process, plus I am able to access documents year over year. Starting my own business in 2020, I wanted a Tax Expert to help me along with the process. My tax expert was very responsive and knowledgeable. I knew working with TurboTax would be a pleasant experience, but it was even better than I had guessed.
Date published: 2022-04-05
Rated 3 out of 5 by from FRUSTRATING The imported dividend information hung up the filing of my return! At the very end, TT asked for Foreign taxes paid and when? I had to find the fricken dividend statement and figure out if foreign taxes were paid before it would e file. It turned out that $0.01 was paid in foreign taxes. Is there a standard format that investment companies must follow in order to be included in your import process? It would have been easier to have just followed the dividend statement and typed it in during the income step by step rather than import it. People want to be finished with this process quickly; therefore, all necessary information needs to be imported completely.
Date published: 2022-04-05
Rated 5 out of 5 by from USER FRIENDLY DID IT MYSELF, AND I'M NOT A COMPUTER PERSON. NOT TOO COMPLICATED
Date published: 2022-04-05
Rated 1 out of 5 by from Turbo tax is repetitive Horrible. Repeated several screens multiple times. Wouldn't allow me to e-file. 2020 taxes were not uploaded for me to access. I had to mail them. I don't think I will be using Turbo tax next year. Too confusing.
Date published: 2022-04-05
Rated 5 out of 5 by from good; fair tax better since no need to file good experience; fair-tax better since no need to file
Date published: 2022-04-05
Rated 5 out of 5 by from Turbo tax is awesome Fantastic. The entire process was very smooth and clear.
Date published: 2022-04-05
Rated 5 out of 5 by from Great and easy So simple to use. Has been good experience thanks for the info
Date published: 2022-04-05
Rated 2 out of 5 by from No stocks or cryptocurrency info The website asks one question about cryptocurrency, if you have bought, sell or traded cryptocurrency in the year filing taxes but thats all it asks. It doesn’t go into how much profit you made or losses you had. It don’t ask anything about stocks.
Date published: 2022-04-05
Rated 2 out of 5 by from Appreciative but unlikely to return after 7 years I wrote a long review before getting to this page. To summarize, I appreciate my tax expert preparing my taxes. I had a lot of documents that were not properly labeled, stock related documents, and more. After my tax expert prepared my taxes, I was asked to checkout and pay. I owed more than I expected, so I wanted to see if I could split my payment up between a bank card and credit card. I apparently took too long to respond after being asked to checkout and my file was escalated to the manager. The manager contacted me reminding me that the deadline was 15 days away and that I should continue to checkout so my tax expert could file my return on time. I needed my payment question answered and the response wasn't clear. I proceeded to checkout to see what would happen and that's when TurboTax provided the information I needed to proceed. I felt rushed for no reason and the communication is an area of opportunity for both TurboTax and the person who responded to my payment question.
Date published: 2022-04-05
Rated 5 out of 5 by from Best Program for filing Taxes I have used Turbo Tax for years now. It not only helps you do the math and the entries, but it makes you knowledgeable to the advantages of deductions and how to plan and apply for future returns.
Date published: 2022-04-05
All TurboTax® Offerings Reviews - Page 2668