TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Very helpful Had a great experience an will use it every year an will tell people how easy it is to use
Date published: 2023-01-19
Rated 5 out of 5 by from Love TurboTax! Turbo Tax is user friendly, easy to navigate, provides brief and to the point explanations and has customer service/chat at the touch of a button!!
Date published: 2023-01-19
Rated 4 out of 5 by from The Best They must be doing something right, I've used for four years now
Date published: 2023-01-19
Rated 4 out of 5 by from Meh I have used TurboTax for years, and it feels as if it gets more complicated every year, offering less help and definitions than the year before. While I am still pleased with the product (I have sampled other products and can say they offer less assistance) I do wish they would make it a little easier to find the information you need. For example, I was asked a self-employment question whether my business was a SSTB, and I had to do my own search online to even figure out what businesses are SSTB professions. Overall I give the software a higher Star rating than the online process, as the software is cheaper and I can help my daughter file her taxes for no additional charges (as I have 5 total federal files on the software)
Date published: 2023-01-19
Rated 5 out of 5 by from I LOVE TURBOTAX The Best Way To File Your Taxes, Without A Doubt !
Date published: 2023-01-19
Rated 5 out of 5 by from Very quick and easy. Copy was emailed pdq. Was very quick and simple. I really enjoyed the process .
Date published: 2023-01-19
Rated 5 out of 5 by from trurbo tax is easy and great way to do your taxes it was so easy to follow the directions and do it myself. I havent had to use the chat helper because i havent need to
Date published: 2023-01-19
Rated 5 out of 5 by from Turbo Saved My Life I've always taxed with H&R Block. I was sick and tired of paying almost $400.00 for their services. Thank God for Turbo Tax the package I choose only had me paying $ 29.00. I will only tax with Turbo Tax for now on.
Date published: 2023-01-19
Rated 5 out of 5 by from love turbotax Easy, very satisfied with explanations. Took care of it quickly
Date published: 2023-01-19
Rated 5 out of 5 by from Turbo Tax is amazing! Turbo Tax is very user friendly and always helps me maximize my deductions. I don't find the need to visit a tax professional because Turbo Tax is so efficient. I have used it for years.
Date published: 2023-01-19
All TurboTax® Offerings Reviews - Page 2662
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very helpful Had a great experience an will use it every year an will tell people how easy it is to use
Date published: 2023-01-19
Rated 5 out of 5 by from Love TurboTax! Turbo Tax is user friendly, easy to navigate, provides brief and to the point explanations and has customer service/chat at the touch of a button!!
Date published: 2023-01-19
Rated 4 out of 5 by from The Best They must be doing something right, I've used for four years now
Date published: 2023-01-19
Rated 4 out of 5 by from Meh I have used TurboTax for years, and it feels as if it gets more complicated every year, offering less help and definitions than the year before. While I am still pleased with the product (I have sampled other products and can say they offer less assistance) I do wish they would make it a little easier to find the information you need. For example, I was asked a self-employment question whether my business was a SSTB, and I had to do my own search online to even figure out what businesses are SSTB professions. Overall I give the software a higher Star rating than the online process, as the software is cheaper and I can help my daughter file her taxes for no additional charges (as I have 5 total federal files on the software)
Date published: 2023-01-19
Rated 5 out of 5 by from I LOVE TURBOTAX The Best Way To File Your Taxes, Without A Doubt !
Date published: 2023-01-19
Rated 5 out of 5 by from Very quick and easy. Copy was emailed pdq. Was very quick and simple. I really enjoyed the process .
Date published: 2023-01-19
Rated 5 out of 5 by from trurbo tax is easy and great way to do your taxes it was so easy to follow the directions and do it myself. I havent had to use the chat helper because i havent need to
Date published: 2023-01-19
Rated 5 out of 5 by from Turbo Saved My Life I've always taxed with H&R Block. I was sick and tired of paying almost $400.00 for their services. Thank God for Turbo Tax the package I choose only had me paying $ 29.00. I will only tax with Turbo Tax for now on.
Date published: 2023-01-19
Rated 5 out of 5 by from love turbotax Easy, very satisfied with explanations. Took care of it quickly
Date published: 2023-01-19
Rated 5 out of 5 by from Turbo Tax is amazing! Turbo Tax is very user friendly and always helps me maximize my deductions. I don't find the need to visit a tax professional because Turbo Tax is so efficient. I have used it for years.
Date published: 2023-01-19
All TurboTax® Offerings Reviews - Page 2662