TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281580 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from It works Easy, accurate. This will be my fifth year using TT.
Date published: 2021-04-24
Rated 1 out of 5 by from Super frustrating experience Impossible to load a w-2 form in the web app. Final checks are not informative at all - had to review everything from scratch. Problems with loading 1099-INT forms
Date published: 2021-04-24
Rated 2 out of 5 by from TurboTax is marginal We had issues with our 1099-R forms. TurboTax did little to resolve this.
Date published: 2021-04-24
Rated 4 out of 5 by from Turbo tax My tax accountant was great, but you need to make it a little more user-friendly
Date published: 2021-04-24
Rated 5 out of 5 by from TurboTax is Amazing TurboTax is so easy to use. We had questions about our taxes and the experts are just a phone call or a chat away. This is our 5th year using TurboTax and we loved it!
Date published: 2021-04-24
Rated 1 out of 5 by from TurboTax was not able to fix a bug in the software I had an issue using TurboTax Premier version when transferring rental house information from federal return to PA state return. I spent more than 10 hours on the phone with customer service and it was never resolved. I ended up having to manually finish PA tax return.
Date published: 2021-04-24
Rated 5 out of 5 by from Turbo tax #1 Very easy and helpful when needed will recommend to any first timers
Date published: 2021-04-24
Rated 5 out of 5 by from Very helpful and answered all my questions It was helpful and was able to answer all my questions when I needed them. Was quick to get appointments.
Date published: 2021-04-24
Rated 5 out of 5 by from So easy! TurboTax removes the stress of taxes. Never again will i file by paper! It's reliable, quick, and easy!
Date published: 2021-04-24
Rated 5 out of 5 by from Great lady! Turbo tax has always done a wonderful job helping with my yearly taxes. I am very pleased with the service. Kristen was super sweet and smart. I loved working with her! I would love to have her again next year!
Date published: 2021-04-24
All TurboTax® Offerings Reviews - Page 2662
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from It works Easy, accurate. This will be my fifth year using TT.
Date published: 2021-04-24
Rated 1 out of 5 by from Super frustrating experience Impossible to load a w-2 form in the web app. Final checks are not informative at all - had to review everything from scratch. Problems with loading 1099-INT forms
Date published: 2021-04-24
Rated 2 out of 5 by from TurboTax is marginal We had issues with our 1099-R forms. TurboTax did little to resolve this.
Date published: 2021-04-24
Rated 4 out of 5 by from Turbo tax My tax accountant was great, but you need to make it a little more user-friendly
Date published: 2021-04-24
Rated 5 out of 5 by from TurboTax is Amazing TurboTax is so easy to use. We had questions about our taxes and the experts are just a phone call or a chat away. This is our 5th year using TurboTax and we loved it!
Date published: 2021-04-24
Rated 1 out of 5 by from TurboTax was not able to fix a bug in the software I had an issue using TurboTax Premier version when transferring rental house information from federal return to PA state return. I spent more than 10 hours on the phone with customer service and it was never resolved. I ended up having to manually finish PA tax return.
Date published: 2021-04-24
Rated 5 out of 5 by from Turbo tax #1 Very easy and helpful when needed will recommend to any first timers
Date published: 2021-04-24
Rated 5 out of 5 by from Very helpful and answered all my questions It was helpful and was able to answer all my questions when I needed them. Was quick to get appointments.
Date published: 2021-04-24
Rated 5 out of 5 by from So easy! TurboTax removes the stress of taxes. Never again will i file by paper! It's reliable, quick, and easy!
Date published: 2021-04-24
Rated 5 out of 5 by from Great lady! Turbo tax has always done a wonderful job helping with my yearly taxes. I am very pleased with the service. Kristen was super sweet and smart. I loved working with her! I would love to have her again next year!
Date published: 2021-04-24
All TurboTax® Offerings Reviews - Page 2662