TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from turbo easy to do uploaded all my forms with the click of a button
Date published: 2022-04-04
Rated 5 out of 5 by from The simplicity of use is s a great asset. This year I used an expert. I am very happy that I did. Some of my taxes were complex....at least to me. My expert was excellent and made sure I was well taken care of.
Date published: 2022-04-04
Rated 5 out of 5 by from Extreme confidence So, yes -- you can go to a professional (human) preparer, but, you'll still have to gather all (ALL) the relevant tax information and put it in a box or bin and carry that to the preparer. And how much confidence will you have that the human will do everything correctly, hurrying through as (s)he will undoubtedly do? With TT, I feel in control, I can back up my confidence with Audit Defense, and can do my taxes on my own schedule. A byproduct is that I'll understand the taxing process a little better when I fill out the TT questionnaires.
Date published: 2022-04-04
Rated 1 out of 5 by from PIN Madness TurboTax skipped over important detail for covid 401k withdrawal. Caught it myself. Return rejected numerous times for wrong pin. TurboTax says it will guide you through resolution, but it doesn't. Got to figure it out yourself.
Date published: 2022-04-04
Rated 2 out of 5 by from No More One Time State E-Filing Included Been using your product since the beginning (mid 1980's)... Disappointed that i had to pay another $20 to E-File my state return is about all i can say..
Date published: 2022-04-04
Rated 2 out of 5 by from Go to H&R Block for clearer guidance No clear answers around tax process - overall price is about the same as H&R Block and the Block gives clearer guidance
Date published: 2022-04-04
Rated 5 out of 5 by from Quick and easy I like how it explains anything you don’t understand
Date published: 2022-04-04
Rated 4 out of 5 by from Needs work for clarity during user interactions. During error checking, forms are presented with highlighted fields without explanation of the field meanings. Consult with a user group that includes "dull-edge" users. Add cross references to terms used for the same items by TurboTax, the US IRS, and financial markets.
Date published: 2022-04-04
Rated 1 out of 5 by from Perfect I was totally amazed with Loy's help! and I would defiantly use this service again.
Date published: 2022-04-04
Rated 4 out of 5 by from Turbo tax is very helpful and easy to use. Turbo Tax helps me to feel more confident with my returns.
Date published: 2022-04-04
All TurboTax® Offerings Reviews - Page 2662
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from turbo easy to do uploaded all my forms with the click of a button
Date published: 2022-04-04
Rated 5 out of 5 by from The simplicity of use is s a great asset. This year I used an expert. I am very happy that I did. Some of my taxes were complex....at least to me. My expert was excellent and made sure I was well taken care of.
Date published: 2022-04-04
Rated 5 out of 5 by from Extreme confidence So, yes -- you can go to a professional (human) preparer, but, you'll still have to gather all (ALL) the relevant tax information and put it in a box or bin and carry that to the preparer. And how much confidence will you have that the human will do everything correctly, hurrying through as (s)he will undoubtedly do? With TT, I feel in control, I can back up my confidence with Audit Defense, and can do my taxes on my own schedule. A byproduct is that I'll understand the taxing process a little better when I fill out the TT questionnaires.
Date published: 2022-04-04
Rated 1 out of 5 by from PIN Madness TurboTax skipped over important detail for covid 401k withdrawal. Caught it myself. Return rejected numerous times for wrong pin. TurboTax says it will guide you through resolution, but it doesn't. Got to figure it out yourself.
Date published: 2022-04-04
Rated 2 out of 5 by from No More One Time State E-Filing Included Been using your product since the beginning (mid 1980's)... Disappointed that i had to pay another $20 to E-File my state return is about all i can say..
Date published: 2022-04-04
Rated 2 out of 5 by from Go to H&R Block for clearer guidance No clear answers around tax process - overall price is about the same as H&R Block and the Block gives clearer guidance
Date published: 2022-04-04
Rated 5 out of 5 by from Quick and easy I like how it explains anything you don’t understand
Date published: 2022-04-04
Rated 4 out of 5 by from Needs work for clarity during user interactions. During error checking, forms are presented with highlighted fields without explanation of the field meanings. Consult with a user group that includes "dull-edge" users. Add cross references to terms used for the same items by TurboTax, the US IRS, and financial markets.
Date published: 2022-04-04
Rated 1 out of 5 by from Perfect I was totally amazed with Loy's help! and I would defiantly use this service again.
Date published: 2022-04-04
Rated 4 out of 5 by from Turbo tax is very helpful and easy to use. Turbo Tax helps me to feel more confident with my returns.
Date published: 2022-04-04
All TurboTax® Offerings Reviews - Page 2662