TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from TurboTax was Very Simple It was so simple and stepped me through everything.
Date published: 2021-03-24
Rated 3 out of 5 by from Turbo Tax is good when you do it yourself The express service wasn’t good. It took way to long for my taxes to get done using the service. The extra cost was not worth it... I could have done my taxes somewhere else.
Date published: 2021-03-24
Rated 4 out of 5 by from Very Helpful Tool for Self Prepares Great step by step guidance and explanation of requirements.
Date published: 2021-03-24
Rated 5 out of 5 by from GREAT All features were easy to follow and enter. Added notes were very informative.
Date published: 2021-03-24
Rated 4 out of 5 by from Good program TurboTax stepped me through the process relatively painlessly.
Date published: 2021-03-24
Rated 4 out of 5 by from TurboTax was helpful My experience was fairly good other than the mixup with my case and the point where a tax expert that was working with a client has to keep working with the same person even if you call and get someone else and they will tell you that there is nothing they can do. I feel this is not fair when you get different people and they can't do anything to your case because their name is not on the case. I do believe it has its good with security but I feel they should be able to do more with clients that are not theirs
Date published: 2021-03-24
Rated 1 out of 5 by from I was extremely disappointed !! Turbo Tax delayed on our tax return for two weeks in which cost us $1400. In stimulus. I was promised it would be done and filed in plenty of time. After using TurboTax for the past 4 or 5 years this was probably the last time we will use your service
Date published: 2021-03-24
Rated 4 out of 5 by from Turbo tax is Good Because we also have ministry taxes, it is challenging at times
Date published: 2021-03-24
Rated 5 out of 5 by from Awesome It was very simple and the employees are sooo nice. I was guided the whole way through. Thanks Turbo tax
Date published: 2021-03-24
Rated 1 out of 5 by from Too expensive! This my first time using turbo tax and have not file tax for years. This year i filed tax and bam im getting charged $300 something dollars just for a live service, Worst nightmare
Date published: 2021-03-24
All TurboTax® Offerings Reviews - Page 2661
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TurboTax was Very Simple It was so simple and stepped me through everything.
Date published: 2021-03-24
Rated 3 out of 5 by from Turbo Tax is good when you do it yourself The express service wasn’t good. It took way to long for my taxes to get done using the service. The extra cost was not worth it... I could have done my taxes somewhere else.
Date published: 2021-03-24
Rated 4 out of 5 by from Very Helpful Tool for Self Prepares Great step by step guidance and explanation of requirements.
Date published: 2021-03-24
Rated 5 out of 5 by from GREAT All features were easy to follow and enter. Added notes were very informative.
Date published: 2021-03-24
Rated 4 out of 5 by from Good program TurboTax stepped me through the process relatively painlessly.
Date published: 2021-03-24
Rated 4 out of 5 by from TurboTax was helpful My experience was fairly good other than the mixup with my case and the point where a tax expert that was working with a client has to keep working with the same person even if you call and get someone else and they will tell you that there is nothing they can do. I feel this is not fair when you get different people and they can't do anything to your case because their name is not on the case. I do believe it has its good with security but I feel they should be able to do more with clients that are not theirs
Date published: 2021-03-24
Rated 1 out of 5 by from I was extremely disappointed !! Turbo Tax delayed on our tax return for two weeks in which cost us $1400. In stimulus. I was promised it would be done and filed in plenty of time. After using TurboTax for the past 4 or 5 years this was probably the last time we will use your service
Date published: 2021-03-24
Rated 4 out of 5 by from Turbo tax is Good Because we also have ministry taxes, it is challenging at times
Date published: 2021-03-24
Rated 5 out of 5 by from Awesome It was very simple and the employees are sooo nice. I was guided the whole way through. Thanks Turbo tax
Date published: 2021-03-24
Rated 1 out of 5 by from Too expensive! This my first time using turbo tax and have not file tax for years. This year i filed tax and bam im getting charged $300 something dollars just for a live service, Worst nightmare
Date published: 2021-03-24
All TurboTax® Offerings Reviews - Page 2661