TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 1 out of 5 by from Terrible Over priced service for a basic tax return, constant issues and no one could tell me what the error was after multiple phone calls. After being told the issue was fixed it wasn’t. Overall it was just awful and far too pricey experience to do my own taxes, especially considering I have a simple tax return.
Date published: 2023-04-14
Rated 4 out of 5 by from TurboTax is very helpful. I value it for preparing I find TurboTax very useful in preparing my Federal and State returns. I have been using it for many years with great success.
Date published: 2023-04-14
Rated 4 out of 5 by from They could make this easier. It was relatively easy to use, but it isn't good at catching mistakes, like an employer ID# with a missing digit. Also they don't really compare different possible ways to organize your taxes to get the max return, such as my kids college expenses, should they file them or should I? But they were good about reaching back to me to let me know the IRS had rejected them due to ""an issue" which turned out to be my employers ID missing that digit. But I had to go through the entire document again just to fix that issue.
Date published: 2023-04-14
Rated 5 out of 5 by from It's that easy! It was so easy to file and I had easily accessible options for consulting with an expert when I felt I needed one.
Date published: 2023-04-14
Rated 5 out of 5 by from Quick and Easy Quick and easy, they imported most information for me!
Date published: 2023-04-14
Rated 5 out of 5 by from Continuing to use turbo tax after many years! Super easy to use always accurate reasonably prices
Date published: 2023-04-14
Rated 5 out of 5 by from great great this year easy to use and reliable answers when needed
Date published: 2023-04-14
Rated 5 out of 5 by from wonderful information I liked all the information box's and tips. The .double checks for each section
Date published: 2023-04-14
Rated 4 out of 5 by from Turbo Tax is easy to use Overall very easy to use. I use Turbo Tax every year for my taxes.
Date published: 2023-04-14
Rated 5 out of 5 by from So easy to use. I love turbotax! Everything was very easy and efficient- I was able to maximize my return and ensure that all of the steps were done correctly for a very low cost.
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2661
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Terrible Over priced service for a basic tax return, constant issues and no one could tell me what the error was after multiple phone calls. After being told the issue was fixed it wasn’t. Overall it was just awful and far too pricey experience to do my own taxes, especially considering I have a simple tax return.
Date published: 2023-04-14
Rated 4 out of 5 by from TurboTax is very helpful. I value it for preparing I find TurboTax very useful in preparing my Federal and State returns. I have been using it for many years with great success.
Date published: 2023-04-14
Rated 4 out of 5 by from They could make this easier. It was relatively easy to use, but it isn't good at catching mistakes, like an employer ID# with a missing digit. Also they don't really compare different possible ways to organize your taxes to get the max return, such as my kids college expenses, should they file them or should I? But they were good about reaching back to me to let me know the IRS had rejected them due to ""an issue" which turned out to be my employers ID missing that digit. But I had to go through the entire document again just to fix that issue.
Date published: 2023-04-14
Rated 5 out of 5 by from It's that easy! It was so easy to file and I had easily accessible options for consulting with an expert when I felt I needed one.
Date published: 2023-04-14
Rated 5 out of 5 by from Quick and Easy Quick and easy, they imported most information for me!
Date published: 2023-04-14
Rated 5 out of 5 by from Continuing to use turbo tax after many years! Super easy to use always accurate reasonably prices
Date published: 2023-04-14
Rated 5 out of 5 by from great great this year easy to use and reliable answers when needed
Date published: 2023-04-14
Rated 5 out of 5 by from wonderful information I liked all the information box's and tips. The .double checks for each section
Date published: 2023-04-14
Rated 4 out of 5 by from Turbo Tax is easy to use Overall very easy to use. I use Turbo Tax every year for my taxes.
Date published: 2023-04-14
Rated 5 out of 5 by from So easy to use. I love turbotax! Everything was very easy and efficient- I was able to maximize my return and ensure that all of the steps were done correctly for a very low cost.
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2661