TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Fantastic, quick and super easy! I loved using an actual tax expert to do my taxes for me this year. I attempted to try and find someone locally to do it, but it was incredibly difficult and even when I did, they didn't do a great job at it. Bernice was amazing and I would totally use her again!
Date published: 2022-04-07
Rated 4 out of 5 by from Overall, TurboTax makes tax filing easy I have a straightforward income/tax situation and TurboTax makes tax filing easy. But i wish 1) Turbotax would automatically categorize W2 NY PFL and not having to research every year 2) consistency - Dealing with NYS tax overpayment at the end of state prep (just like Federal overpayment at the end of Federal prep), instead in the midst of filing steps.
Date published: 2022-04-07
Rated 5 out of 5 by from Love Turbo Tax easy to use, please don't share my personal info with anyone.
Date published: 2022-04-07
Rated 5 out of 5 by from Easy to use Easy to do your own taxes! Great to file for FREE!!
Date published: 2022-04-07
Rated 3 out of 5 by from Turbo Tax has degraded performance in 2021. I bought Turbo Tax Deluxe. It appears a software glitch prevents me from completing the final step to e-file my federal return and state return without adding Audit Defense, a $45 added expense. I am ready to e-file, but without Audit Defense. How do I complete my e-filing without adding the $45 Audit Defense?
Date published: 2022-04-07
Rated 5 out of 5 by from First Time User Entering all the information seemed cumbersome at first, but after I got used to the software it made my filing much easier.
Date published: 2022-04-07
Rated 5 out of 5 by from Turbo Tax Awesomeness So easy to follow directions. Knowledgeable and helpful !! Recommend it to all !!
Date published: 2022-04-07
Rated 5 out of 5 by from great first experience If i would've had this website at an younger age, I definitely would've done my taxes, as a college student my identity was stolen and they filed my taxes before me so without having no problem no stress at all . It feels so good now that as an adult and father I have an reliable company and website that gets it just right. Especially being at home multi-tasking this definitely has made me a deep believer for using this for the rest of my life. I will definitely get my mother off her c.p.a
Date published: 2022-04-07
Rated 5 out of 5 by from Long time user of Turbo Tax I have been doing my own taxes for about 30 years using Turbo Tax. Even though my filing status has gotten more complicated over the years, I find using this program is very easy and have not had any problems thus far.
Date published: 2022-04-07
Rated 3 out of 5 by from Cumbersome, Inefficient, but Adequate TurboTax is fine, and it gets the job done, but it wastes a lot of the user's time unnecessarily. Two examples - 1) If you go back to change a small item (you accidentally entered 119 vs 191), it will make you RE-ANSWER the 5-15 questions that came after your original answer; 2) MY BIGGEST PET PEEVE- I want to tell it that I want to make the MAXIMUM Roth IRA contribution that the law allows. But it does not let me check a box for the "maximum", where it would calculate what is allowed and then tell me. Instead, I have to keep entering "guesses" until I find the one that doesn't result in a penalty for overcontributing. TurboTax Attention -- FIX THIS !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2022-04-07
All TurboTax® Offerings Reviews - Page 2661
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Fantastic, quick and super easy! I loved using an actual tax expert to do my taxes for me this year. I attempted to try and find someone locally to do it, but it was incredibly difficult and even when I did, they didn't do a great job at it. Bernice was amazing and I would totally use her again!
Date published: 2022-04-07
Rated 4 out of 5 by from Overall, TurboTax makes tax filing easy I have a straightforward income/tax situation and TurboTax makes tax filing easy. But i wish 1) Turbotax would automatically categorize W2 NY PFL and not having to research every year 2) consistency - Dealing with NYS tax overpayment at the end of state prep (just like Federal overpayment at the end of Federal prep), instead in the midst of filing steps.
Date published: 2022-04-07
Rated 5 out of 5 by from Love Turbo Tax easy to use, please don't share my personal info with anyone.
Date published: 2022-04-07
Rated 5 out of 5 by from Easy to use Easy to do your own taxes! Great to file for FREE!!
Date published: 2022-04-07
Rated 3 out of 5 by from Turbo Tax has degraded performance in 2021. I bought Turbo Tax Deluxe. It appears a software glitch prevents me from completing the final step to e-file my federal return and state return without adding Audit Defense, a $45 added expense. I am ready to e-file, but without Audit Defense. How do I complete my e-filing without adding the $45 Audit Defense?
Date published: 2022-04-07
Rated 5 out of 5 by from First Time User Entering all the information seemed cumbersome at first, but after I got used to the software it made my filing much easier.
Date published: 2022-04-07
Rated 5 out of 5 by from Turbo Tax Awesomeness So easy to follow directions. Knowledgeable and helpful !! Recommend it to all !!
Date published: 2022-04-07
Rated 5 out of 5 by from great first experience If i would've had this website at an younger age, I definitely would've done my taxes, as a college student my identity was stolen and they filed my taxes before me so without having no problem no stress at all . It feels so good now that as an adult and father I have an reliable company and website that gets it just right. Especially being at home multi-tasking this definitely has made me a deep believer for using this for the rest of my life. I will definitely get my mother off her c.p.a
Date published: 2022-04-07
Rated 5 out of 5 by from Long time user of Turbo Tax I have been doing my own taxes for about 30 years using Turbo Tax. Even though my filing status has gotten more complicated over the years, I find using this program is very easy and have not had any problems thus far.
Date published: 2022-04-07
Rated 3 out of 5 by from Cumbersome, Inefficient, but Adequate TurboTax is fine, and it gets the job done, but it wastes a lot of the user's time unnecessarily. Two examples - 1) If you go back to change a small item (you accidentally entered 119 vs 191), it will make you RE-ANSWER the 5-15 questions that came after your original answer; 2) MY BIGGEST PET PEEVE- I want to tell it that I want to make the MAXIMUM Roth IRA contribution that the law allows. But it does not let me check a box for the "maximum", where it would calculate what is allowed and then tell me. Instead, I have to keep entering "guesses" until I find the one that doesn't result in a penalty for overcontributing. TurboTax Attention -- FIX THIS !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2022-04-07
All TurboTax® Offerings Reviews - Page 2661