TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 5 out of 5 by from TurboTax is a awesome Tax company While using TurboTax it was a little hard at first but I figured it out.
Date published: 2023-04-21
Rated 4 out of 5 by from Better than the 2021 tax year version I had some issues TurboTax for tax year 2021, but every thing went smoothly with the 2022 version untilI, at the very end, when I tried to pay Intuit for e-filing my state return by credit card. It took over an hour and two phone calls to TurboTax support it.
Date published: 2023-04-21
Rated 5 out of 5 by from Maureen has been fabulous. Great. I have been a repeat customer for over 5 years.
Date published: 2023-04-21
Rated 1 out of 5 by from Software glitches prior year desktop doesn't allow e-filing after deadline. Thinks it's still in blackout period. It is not... Customer service was no help. Paper filed which is not optimal these days.
Date published: 2023-04-21
Rated 5 out of 5 by from nice work Turbo tax you made it a lot easier this year, wasn't able to file last year
Date published: 2023-04-21
Rated 5 out of 5 by from Easy Quick and very easy to do. Will use again!!!!!!!!!
Date published: 2023-04-21
Rated 5 out of 5 by from Verygood She was very helpful. Also she was very patent an went out of her way to help me.
Date published: 2023-04-21
Rated 5 out of 5 by from Have used Turbotax for almost twenty years In general I like it very much. When it detects an error in the filing though it can be ambiguous how to repair it. Points you to a spot in a form which sometimes won't let you change the number in question without finding the track to an obscure worksheet. Maybe my slow learning curve. Second issue is with K-1's. If you have both business income and rental real estate income it advises you to file as two separate companies. Then later offers to combine the two companies but not clear if this is meant to apply to this situation. If it does it would be nice to put that possibility into the original advice. E.g. "If you have values in both business income and rental real estate income file as two separate K-1's and we will offeer to combine the two back together when you are done."
Date published: 2023-04-21
Rated 4 out of 5 by from Easy to use The only part of the experience that baffled me was the payment to use Turbo Tax as I thought I kept clicking for the free version, but maybe my error.
Date published: 2023-04-21
Rated 5 out of 5 by from Great 1st time experience This is my first time doing my own taxes, and TurboTax is awesome. I was able to find answers to all the questions I had while working in each section, and I feel confident I can continue to do my own taxes for every year with TurboTax.
Date published: 2023-04-21
All TurboTax® Offerings Reviews - Page 267
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is a awesome Tax company While using TurboTax it was a little hard at first but I figured it out.
Date published: 2023-04-21
Rated 4 out of 5 by from Better than the 2021 tax year version I had some issues TurboTax for tax year 2021, but every thing went smoothly with the 2022 version untilI, at the very end, when I tried to pay Intuit for e-filing my state return by credit card. It took over an hour and two phone calls to TurboTax support it.
Date published: 2023-04-21
Rated 5 out of 5 by from Maureen has been fabulous. Great. I have been a repeat customer for over 5 years.
Date published: 2023-04-21
Rated 1 out of 5 by from Software glitches prior year desktop doesn't allow e-filing after deadline. Thinks it's still in blackout period. It is not... Customer service was no help. Paper filed which is not optimal these days.
Date published: 2023-04-21
Rated 5 out of 5 by from nice work Turbo tax you made it a lot easier this year, wasn't able to file last year
Date published: 2023-04-21
Rated 5 out of 5 by from Easy Quick and very easy to do. Will use again!!!!!!!!!
Date published: 2023-04-21
Rated 5 out of 5 by from Verygood She was very helpful. Also she was very patent an went out of her way to help me.
Date published: 2023-04-21
Rated 5 out of 5 by from Have used Turbotax for almost twenty years In general I like it very much. When it detects an error in the filing though it can be ambiguous how to repair it. Points you to a spot in a form which sometimes won't let you change the number in question without finding the track to an obscure worksheet. Maybe my slow learning curve. Second issue is with K-1's. If you have both business income and rental real estate income it advises you to file as two separate companies. Then later offers to combine the two companies but not clear if this is meant to apply to this situation. If it does it would be nice to put that possibility into the original advice. E.g. "If you have values in both business income and rental real estate income file as two separate K-1's and we will offeer to combine the two back together when you are done."
Date published: 2023-04-21
Rated 4 out of 5 by from Easy to use The only part of the experience that baffled me was the payment to use Turbo Tax as I thought I kept clicking for the free version, but maybe my error.
Date published: 2023-04-21
Rated 5 out of 5 by from Great 1st time experience This is my first time doing my own taxes, and TurboTax is awesome. I was able to find answers to all the questions I had while working in each section, and I feel confident I can continue to do my own taxes for every year with TurboTax.
Date published: 2023-04-21
All TurboTax® Offerings Reviews - Page 267