TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from TURBO TAX ONLINE IS THE BEST! I WAS A DAY LATE FILING MY TAXES. I KEPT GETTING AN ERROR TRYING TO SUBMIT MY RETURN AND I ASSUMED IT WAS BECAUSE I WAS LATE. I CALLED CUSTOMER SERVICE AND AFTER HOLDING FOR AWHILE, THE REPRESENTATIVE TOLD ME I CAN'T FILE AN EXTENSION THROUGH TURBO TAX AND WOULD NEED TO CONTACT IRS. I ATTEMPTED TO CALL IRS AND WHILE HOLDING FOR OVER 30 MINUTES I WAS ABLE TO FIND OUT THAT TURBO TAX SITE DID LET ME FILE AN EXTENSION SUPER QUICK AND EASY AFTER THE DEADLINE. THE SITE HAD ALL MY PREVIOUS YEARS TAX RETURNS SAVED, WHICH WAS SUPER HELPFUL BECAUSE THIS WAS THE FIRST YEAR I FILED WITH MY NEW SPOUSE AND WE HAD TO CROSS REFERENCE A LOT OF THAT INFO. I APPRECIATE THE SMOOTHNESS, THE CONVENIENCE, USER FRIENDLY NAVIGATION OF THE SITE. THIS WAS A LIFE SAVER AND ELIMINATED SO MUCH STRESS FROM HAVING TO GO DIRECTLY TO IRS. THANK YOU WEBSITE!
Date published: 2022-04-20
Rated 5 out of 5 by from very helpful and knowledgeable had trouble with a few things,and they helped me very welll
Date published: 2022-04-20
Rated 5 out of 5 by from It’s easy It’s really easy. Hand now problems with doing this. I just can’t figure out how to call them. Ugh
Date published: 2022-04-20
Rated 5 out of 5 by from Easy to use Easy to use and the support team is great! I use this year after year.
Date published: 2022-04-20
Rated 5 out of 5 by from THAT WAS A very nice help today from Turbotax.help that was great with the turbotax help team she takes her time to work me through thanks very much.
Date published: 2022-04-20
Rated 5 out of 5 by from Turbo Tax is My first time doing our taxes and I must say Turbo Tax is awesome and very easy to use!
Date published: 2022-04-20
Rated 1 out of 5 by from i'm never using this again my tax return was rejected because i didn't include form 8962. there is no way to include form 8962 in turbo tax. i will be going to a tax person in the future, because i just wasted 150$ on this service.
Date published: 2022-04-20
Rated 5 out of 5 by from Or walks you through it all! Just be sure to read all the instructions or questions right and you’ll be golden!
Date published: 2022-04-19
Rated 5 out of 5 by from returning again Still the best way to file. easy to find explanations.
Date published: 2022-04-19
Rated 5 out of 5 by from good great the best the greast good good the greast tax return people
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 267
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TURBO TAX ONLINE IS THE BEST! I WAS A DAY LATE FILING MY TAXES. I KEPT GETTING AN ERROR TRYING TO SUBMIT MY RETURN AND I ASSUMED IT WAS BECAUSE I WAS LATE. I CALLED CUSTOMER SERVICE AND AFTER HOLDING FOR AWHILE, THE REPRESENTATIVE TOLD ME I CAN'T FILE AN EXTENSION THROUGH TURBO TAX AND WOULD NEED TO CONTACT IRS. I ATTEMPTED TO CALL IRS AND WHILE HOLDING FOR OVER 30 MINUTES I WAS ABLE TO FIND OUT THAT TURBO TAX SITE DID LET ME FILE AN EXTENSION SUPER QUICK AND EASY AFTER THE DEADLINE. THE SITE HAD ALL MY PREVIOUS YEARS TAX RETURNS SAVED, WHICH WAS SUPER HELPFUL BECAUSE THIS WAS THE FIRST YEAR I FILED WITH MY NEW SPOUSE AND WE HAD TO CROSS REFERENCE A LOT OF THAT INFO. I APPRECIATE THE SMOOTHNESS, THE CONVENIENCE, USER FRIENDLY NAVIGATION OF THE SITE. THIS WAS A LIFE SAVER AND ELIMINATED SO MUCH STRESS FROM HAVING TO GO DIRECTLY TO IRS. THANK YOU WEBSITE!
Date published: 2022-04-20
Rated 5 out of 5 by from very helpful and knowledgeable had trouble with a few things,and they helped me very welll
Date published: 2022-04-20
Rated 5 out of 5 by from It’s easy It’s really easy. Hand now problems with doing this. I just can’t figure out how to call them. Ugh
Date published: 2022-04-20
Rated 5 out of 5 by from Easy to use Easy to use and the support team is great! I use this year after year.
Date published: 2022-04-20
Rated 5 out of 5 by from THAT WAS A very nice help today from Turbotax.help that was great with the turbotax help team she takes her time to work me through thanks very much.
Date published: 2022-04-20
Rated 5 out of 5 by from Turbo Tax is My first time doing our taxes and I must say Turbo Tax is awesome and very easy to use!
Date published: 2022-04-20
Rated 1 out of 5 by from i'm never using this again my tax return was rejected because i didn't include form 8962. there is no way to include form 8962 in turbo tax. i will be going to a tax person in the future, because i just wasted 150$ on this service.
Date published: 2022-04-20
Rated 5 out of 5 by from Or walks you through it all! Just be sure to read all the instructions or questions right and you’ll be golden!
Date published: 2022-04-19
Rated 5 out of 5 by from returning again Still the best way to file. easy to find explanations.
Date published: 2022-04-19
Rated 5 out of 5 by from good great the best the greast good good the greast tax return people
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 267