TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Fantastic Tax Return Experience I have rental property. So I am required to make a tax return every year. Turbo Tax Premier has the BEST program for making it easy for me. The complete process was just a couple of hours for me today, from start to finish. It will bring in past returns and make it quicker and import form other book keeping software to make it faster.
Date published: 2022-04-07
Rated 5 out of 5 by from Awesome Great tax tool.!!!!!!!!!!!!!. Everyone needs to try it
Date published: 2022-04-07
Rated 3 out of 5 by from Great People, website leaves a lot to be desired Both the intake interviewer and the tax preparer were awesome - I understood the process and timeframes at all times. The website UX was clumsy, heavy, and very slow most of the time.
Date published: 2022-04-07
Rated 3 out of 5 by from TurboTax K-1 support is weak Each year I get a K-1 from a trust. There is always a small amount of foreign tax. The data I get with the K-1 and the questions Turbo Tax requires me to answer do not match. I Have to guess each year
Date published: 2022-04-07
Rated 1 out of 5 by from Not a good experience The expert did not seem to be a tax expert. Asked me for the same information multiple times and did not know how to handle certain parts of my tax filing and asked me for help.
Date published: 2022-04-07
Rated 5 out of 5 by from Awesome Very easy to follow instruction each item. Very well put together.
Date published: 2022-04-07
Rated 4 out of 5 by from TurboTax was more Difficult this year I used Turbo Tax every year, but I have to say it was more difficult this year. Left a lot of things unsaid. I had to speak to someone concerning RMD's to receive the correct info. Otherwise, TurboTax is the way to go.
Date published: 2022-04-07
Rated 2 out of 5 by from 8915F - ridiculous This year has been the most frustrating year - the fact that Turbotax took over a month after the IRS released form 8915F is absurd. I will probably look elsewhere next year. In addition - even though I save the return - as directed by Turbotax it is a nightmare getting it to open on my computer.
Date published: 2022-04-07
Rated 5 out of 5 by from Turbo Tax is the BEST! I have been using Turbo Tax since the mid-1990's. Filing with Turbo Tax is easy, straightforward, and provides experts to answer any questions while filing. I depend on Turbo Tax to correctly calculate my returns and get me the largest refund. I've never had a bad experience and will continue to use Turbo Tax in the future.
Date published: 2022-04-07
Rated 4 out of 5 by from thumbs up I've used turbo tax for many years it's great ! one year there was a problem with how it handled railroad retirement for Massachusetts, i called and it was fixed the next year. Well here we go again this year A GLITCH CAME UP re:schedule 8812 credits for qualifying children. I did not check ANY boxes regarding children or dependents I'm 79 years old and my only child is 42 ant doesn't live with me !!! when I called the girl said YOU WERE AWARE OF THIS ISSUE and just delete the form, I did but when i went to efile it wanted me to fill in the info that I DID NOT HAVE, I had to enter zero two or three time and then it went. YOU NEED TO FIX THIS !!!!!
Date published: 2022-04-07
All TurboTax® Offerings Reviews - Page 2660
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Fantastic Tax Return Experience I have rental property. So I am required to make a tax return every year. Turbo Tax Premier has the BEST program for making it easy for me. The complete process was just a couple of hours for me today, from start to finish. It will bring in past returns and make it quicker and import form other book keeping software to make it faster.
Date published: 2022-04-07
Rated 5 out of 5 by from Awesome Great tax tool.!!!!!!!!!!!!!. Everyone needs to try it
Date published: 2022-04-07
Rated 3 out of 5 by from Great People, website leaves a lot to be desired Both the intake interviewer and the tax preparer were awesome - I understood the process and timeframes at all times. The website UX was clumsy, heavy, and very slow most of the time.
Date published: 2022-04-07
Rated 3 out of 5 by from TurboTax K-1 support is weak Each year I get a K-1 from a trust. There is always a small amount of foreign tax. The data I get with the K-1 and the questions Turbo Tax requires me to answer do not match. I Have to guess each year
Date published: 2022-04-07
Rated 1 out of 5 by from Not a good experience The expert did not seem to be a tax expert. Asked me for the same information multiple times and did not know how to handle certain parts of my tax filing and asked me for help.
Date published: 2022-04-07
Rated 5 out of 5 by from Awesome Very easy to follow instruction each item. Very well put together.
Date published: 2022-04-07
Rated 4 out of 5 by from TurboTax was more Difficult this year I used Turbo Tax every year, but I have to say it was more difficult this year. Left a lot of things unsaid. I had to speak to someone concerning RMD's to receive the correct info. Otherwise, TurboTax is the way to go.
Date published: 2022-04-07
Rated 2 out of 5 by from 8915F - ridiculous This year has been the most frustrating year - the fact that Turbotax took over a month after the IRS released form 8915F is absurd. I will probably look elsewhere next year. In addition - even though I save the return - as directed by Turbotax it is a nightmare getting it to open on my computer.
Date published: 2022-04-07
Rated 5 out of 5 by from Turbo Tax is the BEST! I have been using Turbo Tax since the mid-1990's. Filing with Turbo Tax is easy, straightforward, and provides experts to answer any questions while filing. I depend on Turbo Tax to correctly calculate my returns and get me the largest refund. I've never had a bad experience and will continue to use Turbo Tax in the future.
Date published: 2022-04-07
Rated 4 out of 5 by from thumbs up I've used turbo tax for many years it's great ! one year there was a problem with how it handled railroad retirement for Massachusetts, i called and it was fixed the next year. Well here we go again this year A GLITCH CAME UP re:schedule 8812 credits for qualifying children. I did not check ANY boxes regarding children or dependents I'm 79 years old and my only child is 42 ant doesn't live with me !!! when I called the girl said YOU WERE AWARE OF THIS ISSUE and just delete the form, I did but when i went to efile it wanted me to fill in the info that I DID NOT HAVE, I had to enter zero two or three time and then it went. YOU NEED TO FIX THIS !!!!!
Date published: 2022-04-07
All TurboTax® Offerings Reviews - Page 2660