TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

(4.6/5 | 294023 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Love TurboTax! I love TurboTax it guides you through all of the necessary information needed to get your best refund.
Date published: 2022-04-10
Rated 5 out of 5 by from TurboTax is the GREATEST. They are so helpful and I had a few concerns with my Tax Returns. I tried on my own and needed to contact TurboTax by phone. The representative was the absolute best. I asked him to share my screen and help me. He pointed the way on my screen and took away all my concerns and restored my confidence. Taxes are complete done and left me happy and a smile on my face. Thanks so much for all the great help.
Date published: 2022-04-10
Rated 5 out of 5 by from Turbo Tax makes things simpler Makes doing my own taxes easier, can do at my own pace, whenever I want to before deadlines.
Date published: 2022-04-10
Rated 4 out of 5 by from Very helpful set-up I've used TurboTax for several years and they make it easy to plug in my information. I was even walked through how to put in my new self-employment business with two knowledgeable assistants via chat and phone. Thank you for an easy process. I'll be back next year.
Date published: 2022-04-10
Rated 3 out of 5 by from Time consuming In the end, successful. But having to search for documents as I was going through the form, and because it was a first in selling some stocks, not familiar with forms required. Information was less than clear. Finally, trying to finish up required, account verification steps that were drawn out. Needed were the credit card, my account password (google stored did not work for it), driver's license, bank/check information (twice). Would be nice to have a summary of what was needed to avoid multiple trips to other rooms to find the information.
Date published: 2022-04-10
Rated 2 out of 5 by from it works ok I have used turbo tax on and off for years Back in the day turbo tax allowed you to ask simple questions Due to the companies greed that is not allowed you must pay for the service I may have to look at other companies for next years taxes
Date published: 2022-04-10
Rated 3 out of 5 by from Its was OK, More difficult than in past years It seemed east to start off, however, then there were issues at the end and it wouldn't let me fix the issues. I had to call for help.
Date published: 2022-04-10
Rated 5 out of 5 by from Great Great. It was fast and easy. I recommend to everyone.
Date published: 2022-04-10
Rated 5 out of 5 by from Felt very confident through the process The expert was very helpful with the odd items in my return.
Date published: 2022-04-10
Rated 5 out of 5 by from Love Turbo tax Makes the process very easy. recommended to my barber just yesterday
Date published: 2022-04-10
All TurboTax® Offerings Reviews - Page 2656
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Love TurboTax! I love TurboTax it guides you through all of the necessary information needed to get your best refund.
Date published: 2022-04-10
Rated 5 out of 5 by from TurboTax is the GREATEST. They are so helpful and I had a few concerns with my Tax Returns. I tried on my own and needed to contact TurboTax by phone. The representative was the absolute best. I asked him to share my screen and help me. He pointed the way on my screen and took away all my concerns and restored my confidence. Taxes are complete done and left me happy and a smile on my face. Thanks so much for all the great help.
Date published: 2022-04-10
Rated 5 out of 5 by from Turbo Tax makes things simpler Makes doing my own taxes easier, can do at my own pace, whenever I want to before deadlines.
Date published: 2022-04-10
Rated 4 out of 5 by from Very helpful set-up I've used TurboTax for several years and they make it easy to plug in my information. I was even walked through how to put in my new self-employment business with two knowledgeable assistants via chat and phone. Thank you for an easy process. I'll be back next year.
Date published: 2022-04-10
Rated 3 out of 5 by from Time consuming In the end, successful. But having to search for documents as I was going through the form, and because it was a first in selling some stocks, not familiar with forms required. Information was less than clear. Finally, trying to finish up required, account verification steps that were drawn out. Needed were the credit card, my account password (google stored did not work for it), driver's license, bank/check information (twice). Would be nice to have a summary of what was needed to avoid multiple trips to other rooms to find the information.
Date published: 2022-04-10
Rated 2 out of 5 by from it works ok I have used turbo tax on and off for years Back in the day turbo tax allowed you to ask simple questions Due to the companies greed that is not allowed you must pay for the service I may have to look at other companies for next years taxes
Date published: 2022-04-10
Rated 3 out of 5 by from Its was OK, More difficult than in past years It seemed east to start off, however, then there were issues at the end and it wouldn't let me fix the issues. I had to call for help.
Date published: 2022-04-10
Rated 5 out of 5 by from Great Great. It was fast and easy. I recommend to everyone.
Date published: 2022-04-10
Rated 5 out of 5 by from Felt very confident through the process The expert was very helpful with the odd items in my return.
Date published: 2022-04-10
Rated 5 out of 5 by from Love Turbo tax Makes the process very easy. recommended to my barber just yesterday
Date published: 2022-04-10
All TurboTax® Offerings Reviews - Page 2656