TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 4 out of 5 by from Good Program Easy and professional.I have used Turbo Tax for several years.
Date published: 2022-04-07
Rated 4 out of 5 by from Turbotax was awesome Tax time is never pleasant. We had our problems with this year tax return. Loretta, an 40 year expert, was tremendous and walked us through our return.
Date published: 2022-04-07
Rated 5 out of 5 by from Turbo Tax makes it easy I've used Turbo Tax for years now to do my own simple tax filing. This year I used their full service expert because I had some new tax situations. My expert was great to work with. All you need to do is scan your docs and easily upload them. They do the rest!
Date published: 2022-04-07
Rated 5 out of 5 by from Turbo Tax was easy to follow and quick Easy to understand. Explains in plain English Computations accurate. Notification of errors made and easy to correct. Really like information carried over from last year to compare with current input
Date published: 2022-04-07
Rated 5 out of 5 by from We Love uing turbo Tax They are always helpful and when I get stuck they have fast support to get things done.
Date published: 2022-04-07
Rated 4 out of 5 by from Help Turbo Tax calculated our refund with a Recovery Rebate Credit of $1,400 and the IRS came back and said our refund would be $1,400 lower because we were not eligible for the credit due to our income. Turbo Tax could easily see our income and adjusted the credit for this amount. This has caused me a lot of research and time to determine exactly who was correct.
Date published: 2022-04-07
Rated 5 out of 5 by from Over 20 Years Using this program I have been using Turbotax and Intuit software to do my taxes almost from their first year. Would have done that if I did not have confidence in accuracy and its ease of use.
Date published: 2022-04-07
Rated 3 out of 5 by from TURBO TAX NOT SO WONDERFUL THIS YEAR! Had a struggle finding the PREPAID turbo tax software to download. It was not clear WHERE the download was. My suggestion would be to email the exact website to those who prepaid for the Turbo Tax program that shows the website to download. Also, there was a "glitch" in the software which would ask to fill in a number in form 8812. That would be a programming problem.
Date published: 2022-04-07
Rated 4 out of 5 by from Not as smooth as usual. Bought a new computer. TT did not recognize it. Tried to go on-line and help desk told me I would have to re-enter everything. I did, using the on-line system. I then discovered that the on-line system wouldn't allow me to work on multiple returns. I had to finish one first before I could pay for it. Then I could work on other returns. Went back to the help desk and was told that I should just purchase the desktop version. (This fellow, Tyler, was much more knowledgable than the earlier person.) He assisted me in buying it on-line, although I couldn't purchase the extra states I needed. When I downloaded the new version, it actually had all my history--so the time I spent re-entering data, which I was told I would have to do by the first customer service person, was wasted time. I am giving a four-star review, rather than a much lower one, because I continue to believe that the product itself is excellent. I do wish it was easier to sign out when I am just working piecemeal on returns. I seem to have to scroll through the "analysis" section repeatedly.
Date published: 2022-04-07
Rated 5 out of 5 by from TurboTax Takes the fear out of filing This was a particular hard year to file as our joint income was very much less than last year and our medical expenses were higher. I was able to get through the whole process in an afternoon as I had all the appropriate documents and Turbo Tax provided great guidancce.
Date published: 2022-04-07
All TurboTax® Offerings Reviews - Page 2650
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Good Program Easy and professional.I have used Turbo Tax for several years.
Date published: 2022-04-07
Rated 4 out of 5 by from Turbotax was awesome Tax time is never pleasant. We had our problems with this year tax return. Loretta, an 40 year expert, was tremendous and walked us through our return.
Date published: 2022-04-07
Rated 5 out of 5 by from Turbo Tax makes it easy I've used Turbo Tax for years now to do my own simple tax filing. This year I used their full service expert because I had some new tax situations. My expert was great to work with. All you need to do is scan your docs and easily upload them. They do the rest!
Date published: 2022-04-07
Rated 5 out of 5 by from Turbo Tax was easy to follow and quick Easy to understand. Explains in plain English Computations accurate. Notification of errors made and easy to correct. Really like information carried over from last year to compare with current input
Date published: 2022-04-07
Rated 5 out of 5 by from We Love uing turbo Tax They are always helpful and when I get stuck they have fast support to get things done.
Date published: 2022-04-07
Rated 4 out of 5 by from Help Turbo Tax calculated our refund with a Recovery Rebate Credit of $1,400 and the IRS came back and said our refund would be $1,400 lower because we were not eligible for the credit due to our income. Turbo Tax could easily see our income and adjusted the credit for this amount. This has caused me a lot of research and time to determine exactly who was correct.
Date published: 2022-04-07
Rated 5 out of 5 by from Over 20 Years Using this program I have been using Turbotax and Intuit software to do my taxes almost from their first year. Would have done that if I did not have confidence in accuracy and its ease of use.
Date published: 2022-04-07
Rated 3 out of 5 by from TURBO TAX NOT SO WONDERFUL THIS YEAR! Had a struggle finding the PREPAID turbo tax software to download. It was not clear WHERE the download was. My suggestion would be to email the exact website to those who prepaid for the Turbo Tax program that shows the website to download. Also, there was a "glitch" in the software which would ask to fill in a number in form 8812. That would be a programming problem.
Date published: 2022-04-07
Rated 4 out of 5 by from Not as smooth as usual. Bought a new computer. TT did not recognize it. Tried to go on-line and help desk told me I would have to re-enter everything. I did, using the on-line system. I then discovered that the on-line system wouldn't allow me to work on multiple returns. I had to finish one first before I could pay for it. Then I could work on other returns. Went back to the help desk and was told that I should just purchase the desktop version. (This fellow, Tyler, was much more knowledgable than the earlier person.) He assisted me in buying it on-line, although I couldn't purchase the extra states I needed. When I downloaded the new version, it actually had all my history--so the time I spent re-entering data, which I was told I would have to do by the first customer service person, was wasted time. I am giving a four-star review, rather than a much lower one, because I continue to believe that the product itself is excellent. I do wish it was easier to sign out when I am just working piecemeal on returns. I seem to have to scroll through the "analysis" section repeatedly.
Date published: 2022-04-07
Rated 5 out of 5 by from TurboTax Takes the fear out of filing This was a particular hard year to file as our joint income was very much less than last year and our medical expenses were higher. I was able to get through the whole process in an afternoon as I had all the appropriate documents and Turbo Tax provided great guidancce.
Date published: 2022-04-07
All TurboTax® Offerings Reviews - Page 2650