TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281569 reviews)
Star ratings are from 2020
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Rated 4 out of 5 by from Worked well this time John was extremely helpful and knowledgable. Where did you find this guy!!
Date published: 2021-04-24
Rated 5 out of 5 by from Ask for Jarrett I mentioned earlier Jarrett was absolutely amazing somewhere I messed up filing my taxes on my own swear I owed roughly $5,000 Jarrett was able to correct my mistakes ensuring I received a full refund
Date published: 2021-04-24
Rated 5 out of 5 by from Turbo tax I have used Turbo Tax for years now. Last year I needed the gross income number from 2018 but could not locate that number, because I could locate my 2018 return. I must have used my other email address, I will start looking for 2018 again on your site because I never filed taxes last year but I did pay!
Date published: 2021-04-24
Rated 5 out of 5 by from Easy turbo tax! Very easy to navigate. Well laid out to figure out any issues.
Date published: 2021-04-24
Rated 5 out of 5 by from TurboTax is Awesome! This is my 5th year using Turbo Tax, in which i fine software easy to understand and navigate. And there's always the chat line there to assist if needed.
Date published: 2021-04-24
Rated 4 out of 5 by from Very helpful TurboTax is very helpful. I use it every year and appreciate that it can transfer info from the prior year.
Date published: 2021-04-24
Rated 5 out of 5 by from Almost Perfect Most everything is great. We've used turbo tax for several year and love it. Only one thing I would like to see is the font color in a lot of screens is to dim. I can read it but it isn't bright, it's kind of a faded gray.
Date published: 2021-04-24
Rated 4 out of 5 by from Turbo tax I used the live help once it was average but I didn't need a lot of help. I used the information boxes to answer most of my questions.
Date published: 2021-04-24
Rated 2 out of 5 by from Turbo Tax's Password to Protect Tax Returns I finally tried to use the Password to protect my tax return. However, when I try to save my tax return, update my tax return, or electronically file my tax return I need to deal with the issues related to passwords before I can take any action. Turbo Tax does not provide instructions to unlock the tax return even though they encourage you to use the passwords.
Date published: 2021-04-24
Rated 5 out of 5 by from I love TurboTax I have been using Turbo Tax for over 10 years and I think it gets better every year. This year I used Turbo Tax Live due to all the issues last year with COVID. I was able to speak with a CPA who was very friendly, helpful, and new how to fix my issues. Plus, it's so much easy to do this in the comfort of your own home then at someone else's home or office setting.
Date published: 2021-04-24
All TurboTax® Offerings Reviews - Page 2643
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Worked well this time John was extremely helpful and knowledgable. Where did you find this guy!!
Date published: 2021-04-24
Rated 5 out of 5 by from Ask for Jarrett I mentioned earlier Jarrett was absolutely amazing somewhere I messed up filing my taxes on my own swear I owed roughly $5,000 Jarrett was able to correct my mistakes ensuring I received a full refund
Date published: 2021-04-24
Rated 5 out of 5 by from Turbo tax I have used Turbo Tax for years now. Last year I needed the gross income number from 2018 but could not locate that number, because I could locate my 2018 return. I must have used my other email address, I will start looking for 2018 again on your site because I never filed taxes last year but I did pay!
Date published: 2021-04-24
Rated 5 out of 5 by from Easy turbo tax! Very easy to navigate. Well laid out to figure out any issues.
Date published: 2021-04-24
Rated 5 out of 5 by from TurboTax is Awesome! This is my 5th year using Turbo Tax, in which i fine software easy to understand and navigate. And there's always the chat line there to assist if needed.
Date published: 2021-04-24
Rated 4 out of 5 by from Very helpful TurboTax is very helpful. I use it every year and appreciate that it can transfer info from the prior year.
Date published: 2021-04-24
Rated 5 out of 5 by from Almost Perfect Most everything is great. We've used turbo tax for several year and love it. Only one thing I would like to see is the font color in a lot of screens is to dim. I can read it but it isn't bright, it's kind of a faded gray.
Date published: 2021-04-24
Rated 4 out of 5 by from Turbo tax I used the live help once it was average but I didn't need a lot of help. I used the information boxes to answer most of my questions.
Date published: 2021-04-24
Rated 2 out of 5 by from Turbo Tax's Password to Protect Tax Returns I finally tried to use the Password to protect my tax return. However, when I try to save my tax return, update my tax return, or electronically file my tax return I need to deal with the issues related to passwords before I can take any action. Turbo Tax does not provide instructions to unlock the tax return even though they encourage you to use the passwords.
Date published: 2021-04-24
Rated 5 out of 5 by from I love TurboTax I have been using Turbo Tax for over 10 years and I think it gets better every year. This year I used Turbo Tax Live due to all the issues last year with COVID. I was able to speak with a CPA who was very friendly, helpful, and new how to fix my issues. Plus, it's so much easy to do this in the comfort of your own home then at someone else's home or office setting.
Date published: 2021-04-24
All TurboTax® Offerings Reviews - Page 2643