TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 2 out of 5 by from Bad year for TurboTax I have used TurboTax Business for over 20 years and have never had the problems I incurred this year. Error messages were not really errors and reconcillations were incorrect. Help was no help. Was referred to CPA who never responded.
Date published: 2021-03-22
Rated 5 out of 5 by from TURBOTAX IS EXCELLENT TURBO TAX ONLINE IS 100% FREE. IT IS EASY TO FILE INCOME TAX RETURN AND GET REFUN FAST.
Date published: 2021-03-22
Rated 5 out of 5 by from awesome Awesome phone chats. was very helpful and nice. And patient.
Date published: 2021-03-22
Rated 3 out of 5 by from too complicated Kept asking me to review and did not provide adequate info re what wasneeded. Had to use a consultant, Carlos, who was most kind and helpful but needed an hour to cure things that popped up.
Date published: 2021-03-22
Rated 5 out of 5 by from Excellent product and service! I feel totally confident when filing my returns with TurboTax. I love the links that direct me to information to answer any questions that I may have. I also used online help for more complex questions - it was great and so helpful!
Date published: 2021-03-22
Rated 4 out of 5 by from Solid Service So it is not free, but after filing taxes once in your life you realize no tax service that is helpful really is. It is annoying that it charges you for paying with your refund, but other than that the costs are reasonable and it does a pretty good job at going through possible deductions. When it comes to unusual situations that pop-up, I think tools can do a bit better job referencing you to the right form, but overall the integration is put together well. For example, if you work in one state and live in another, it will automatically check to see if your earnings are exempt in the state in which you work. Three years using it and while some of the many add-ons are an unnecessary expense, the ability to have a professional go over your returns, have ID protection, and audit protection is a plus.
Date published: 2021-03-22
Rated 5 out of 5 by from Thank you TurboTax! COVID made things a little confusing in regards to our tax return, but TurboTax helped guide us to correctly file.
Date published: 2021-03-22
Rated 5 out of 5 by from Turbo Tax is a great program I enjoy Turbo Tax because I have been using it because it is simple and easy to use and filing it is a breeze
Date published: 2021-03-22
Rated 5 out of 5 by from Nice and easy I was able to finish in no time! phone computer couldn't understand me
Date published: 2021-03-22
Rated 5 out of 5 by from Great for small business So easy to file w/QB and Turbo tax for my small business.
Date published: 2021-03-22
All TurboTax® Offerings Reviews - Page 2643
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Bad year for TurboTax I have used TurboTax Business for over 20 years and have never had the problems I incurred this year. Error messages were not really errors and reconcillations were incorrect. Help was no help. Was referred to CPA who never responded.
Date published: 2021-03-22
Rated 5 out of 5 by from TURBOTAX IS EXCELLENT TURBO TAX ONLINE IS 100% FREE. IT IS EASY TO FILE INCOME TAX RETURN AND GET REFUN FAST.
Date published: 2021-03-22
Rated 5 out of 5 by from awesome Awesome phone chats. was very helpful and nice. And patient.
Date published: 2021-03-22
Rated 3 out of 5 by from too complicated Kept asking me to review and did not provide adequate info re what wasneeded. Had to use a consultant, Carlos, who was most kind and helpful but needed an hour to cure things that popped up.
Date published: 2021-03-22
Rated 5 out of 5 by from Excellent product and service! I feel totally confident when filing my returns with TurboTax. I love the links that direct me to information to answer any questions that I may have. I also used online help for more complex questions - it was great and so helpful!
Date published: 2021-03-22
Rated 4 out of 5 by from Solid Service So it is not free, but after filing taxes once in your life you realize no tax service that is helpful really is. It is annoying that it charges you for paying with your refund, but other than that the costs are reasonable and it does a pretty good job at going through possible deductions. When it comes to unusual situations that pop-up, I think tools can do a bit better job referencing you to the right form, but overall the integration is put together well. For example, if you work in one state and live in another, it will automatically check to see if your earnings are exempt in the state in which you work. Three years using it and while some of the many add-ons are an unnecessary expense, the ability to have a professional go over your returns, have ID protection, and audit protection is a plus.
Date published: 2021-03-22
Rated 5 out of 5 by from Thank you TurboTax! COVID made things a little confusing in regards to our tax return, but TurboTax helped guide us to correctly file.
Date published: 2021-03-22
Rated 5 out of 5 by from Turbo Tax is a great program I enjoy Turbo Tax because I have been using it because it is simple and easy to use and filing it is a breeze
Date published: 2021-03-22
Rated 5 out of 5 by from Nice and easy I was able to finish in no time! phone computer couldn't understand me
Date published: 2021-03-22
Rated 5 out of 5 by from Great for small business So easy to file w/QB and Turbo tax for my small business.
Date published: 2021-03-22
All TurboTax® Offerings Reviews - Page 2643