TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 1 out of 5 by from Turbo tax software is not sophisticated I had a recurring issue, turbotax wasn't able to tell me what interview question kept generating the issue so I had to review my entire return to find the single error. I'm just going to hire an accountant next year.
Date published: 2023-04-14
Rated 5 out of 5 by from Amazing! It was so easy - I felt really confident about the process!
Date published: 2023-04-14
Rated 5 out of 5 by from So easy to use Gives me great peace of mind with all of the questions it walks you through and information given, also its worth the little extra for audit protection in case it is ever needed!
Date published: 2023-04-14
Rated 3 out of 5 by from disappointed that the promise of FREE The ease of use of the preparation was very nice. The helps were of great use when needed. My disappointment happened at the end when expecting a FREE filing as promised up front ended up costing $118.
Date published: 2023-04-14
Rated 5 out of 5 by from Great Product It is user-friendly. It helped me to itemize my tax.
Date published: 2023-04-14
Rated 5 out of 5 by from Always effortless. I have been using Turbo Tax since the early 1990s & have always found it uber-easy, bordering on fun to use. The first year I did my taxes myself, as well, to be sure (with complicated things like a cross country move and myself and spouse having several 1099s & Schedule Cs) & Turbo Tax kicked my butt. I have never done it without, since.
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tax is Awesome Very Awesome, If you have any Question they have Live Agent Support, and a quick tool bar, type in anything and it will help you find the answer.
Date published: 2023-04-14
Rated 1 out of 5 by from Might be last time with TurboTax I am disappointed with my refund. I bought a house and had a lot of medical expenses and I thought I would get more money back, but I did not. Someone reached out to me and said they would give me 30% off TurboTax fee and have an expert call me later, but no one called and when I did, the person did not value what the other person said and I got no help.
Date published: 2023-04-14
Rated 5 out of 5 by from I Like Turbotax Easy to use, quick and accurate. Very easy to calculate and file.
Date published: 2023-04-14
Rated 3 out of 5 by from California Child Dependent Import was not working When the dependents copied over to the smart form for the Child Care did not work correctly. It would add additional fields when it wasn't supposed to. It would constantly prompt.
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2642
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Turbo tax software is not sophisticated I had a recurring issue, turbotax wasn't able to tell me what interview question kept generating the issue so I had to review my entire return to find the single error. I'm just going to hire an accountant next year.
Date published: 2023-04-14
Rated 5 out of 5 by from Amazing! It was so easy - I felt really confident about the process!
Date published: 2023-04-14
Rated 5 out of 5 by from So easy to use Gives me great peace of mind with all of the questions it walks you through and information given, also its worth the little extra for audit protection in case it is ever needed!
Date published: 2023-04-14
Rated 3 out of 5 by from disappointed that the promise of FREE The ease of use of the preparation was very nice. The helps were of great use when needed. My disappointment happened at the end when expecting a FREE filing as promised up front ended up costing $118.
Date published: 2023-04-14
Rated 5 out of 5 by from Great Product It is user-friendly. It helped me to itemize my tax.
Date published: 2023-04-14
Rated 5 out of 5 by from Always effortless. I have been using Turbo Tax since the early 1990s & have always found it uber-easy, bordering on fun to use. The first year I did my taxes myself, as well, to be sure (with complicated things like a cross country move and myself and spouse having several 1099s & Schedule Cs) & Turbo Tax kicked my butt. I have never done it without, since.
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tax is Awesome Very Awesome, If you have any Question they have Live Agent Support, and a quick tool bar, type in anything and it will help you find the answer.
Date published: 2023-04-14
Rated 1 out of 5 by from Might be last time with TurboTax I am disappointed with my refund. I bought a house and had a lot of medical expenses and I thought I would get more money back, but I did not. Someone reached out to me and said they would give me 30% off TurboTax fee and have an expert call me later, but no one called and when I did, the person did not value what the other person said and I got no help.
Date published: 2023-04-14
Rated 5 out of 5 by from I Like Turbotax Easy to use, quick and accurate. Very easy to calculate and file.
Date published: 2023-04-14
Rated 3 out of 5 by from California Child Dependent Import was not working When the dependents copied over to the smart form for the Child Care did not work correctly. It would add additional fields when it wasn't supposed to. It would constantly prompt.
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2642