TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Turbo Tax Is Excellent!!! I have been using Turbo Tax for years (with the exception of year 2020 when I sold my business and retired!) and have always felt so confident that my tax management was being handled concisely and accurately.
Date published: 2022-04-08
Rated 1 out of 5 by from They you to have more so they can take more. The same taxes I filed for free last year cost $167 this year. Very far from free for simple returns. Very far from a good product. Very far from a satisfied customer.
Date published: 2022-04-08
Rated 5 out of 5 by from Turbo was great It, was my first time using it and it was quite interesting
Date published: 2022-04-08
Rated 5 out of 5 by from "Two Thumbs UP" Loved that it is easy to do my taxes and knowing that if I ever have questions, someone is there every step of the way to answer.
Date published: 2022-04-08
Rated 2 out of 5 by from Disappointment when it comes to partnership income I have used TurboTax many times without problems. This time, though, I had a Schedule K1 from a partnership. TurboTax would not instruct me how to enter information from my Form 1069, and would not let me file my returns until I had. It was frustrating- two days of Google searches and guesswork, and no help form TurboTax. TurboTax should have anticipated this.
Date published: 2022-04-08
Rated 5 out of 5 by from It was super easy It was very easy and quick to file taxes. I'm for sure going to use it again.
Date published: 2022-04-08
Rated 2 out of 5 by from Costs / Prices changed without any notice First of all, I went to go file and I wasn't aware I would be charged to e-file for state (no wonder the federal government is suing your butts) THEN the price to e-file for the state changed from $20 (in the app) to $25 (once I logged into my online account)! No wonder the federal government is suing your butts! I want my $25 back!
Date published: 2022-04-08
Rated 4 out of 5 by from Overall good experience, as usual I have used Turbo Tax for several years for a trust. It is easy to use, to enter information and somewhat easy to file. My problems were with getting a scan of form 8452-FE but I figured it out.
Date published: 2022-04-08
Rated 5 out of 5 by from Dolores was awesome! Very thorough, understanding, and great communication!
Date published: 2022-04-08
Rated 5 out of 5 by from Turbo Turbo!! Good experience for a semi-literate technical user.
Date published: 2022-04-08
All TurboTax® Offerings Reviews - Page 2642
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax Is Excellent!!! I have been using Turbo Tax for years (with the exception of year 2020 when I sold my business and retired!) and have always felt so confident that my tax management was being handled concisely and accurately.
Date published: 2022-04-08
Rated 1 out of 5 by from They you to have more so they can take more. The same taxes I filed for free last year cost $167 this year. Very far from free for simple returns. Very far from a good product. Very far from a satisfied customer.
Date published: 2022-04-08
Rated 5 out of 5 by from Turbo was great It, was my first time using it and it was quite interesting
Date published: 2022-04-08
Rated 5 out of 5 by from "Two Thumbs UP" Loved that it is easy to do my taxes and knowing that if I ever have questions, someone is there every step of the way to answer.
Date published: 2022-04-08
Rated 2 out of 5 by from Disappointment when it comes to partnership income I have used TurboTax many times without problems. This time, though, I had a Schedule K1 from a partnership. TurboTax would not instruct me how to enter information from my Form 1069, and would not let me file my returns until I had. It was frustrating- two days of Google searches and guesswork, and no help form TurboTax. TurboTax should have anticipated this.
Date published: 2022-04-08
Rated 5 out of 5 by from It was super easy It was very easy and quick to file taxes. I'm for sure going to use it again.
Date published: 2022-04-08
Rated 2 out of 5 by from Costs / Prices changed without any notice First of all, I went to go file and I wasn't aware I would be charged to e-file for state (no wonder the federal government is suing your butts) THEN the price to e-file for the state changed from $20 (in the app) to $25 (once I logged into my online account)! No wonder the federal government is suing your butts! I want my $25 back!
Date published: 2022-04-08
Rated 4 out of 5 by from Overall good experience, as usual I have used Turbo Tax for several years for a trust. It is easy to use, to enter information and somewhat easy to file. My problems were with getting a scan of form 8452-FE but I figured it out.
Date published: 2022-04-08
Rated 5 out of 5 by from Dolores was awesome! Very thorough, understanding, and great communication!
Date published: 2022-04-08
Rated 5 out of 5 by from Turbo Turbo!! Good experience for a semi-literate technical user.
Date published: 2022-04-08
All TurboTax® Offerings Reviews - Page 2642