TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281604 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Fantastic - easy to use and understand Love the step by step format. Easy to understand what information is needed and where to find it.
Date published: 2021-04-24
Rated 4 out of 5 by from Dependable and Thorough Mostly pleased with program assistance online and by phone. A strange glitch in one area caused me to experience an extra long wait for an answer to my entry on the tax form.
Date published: 2021-04-24
Rated 3 out of 5 by from Printing is a pain Why should I have to download Adobe or preview my printed copy before printing?
Date published: 2021-04-24
Rated 3 out of 5 by from Turbo tax would not load to a new computer tried putting this on my new laptop but it would not accept the License code and this is a known issue where it ask you every time you try to log in. I had to pull out my old computer for the software to work. No way to return or switch to online turbo tax and no assistance from support. I reached out with zero response
Date published: 2021-04-24
Rated 5 out of 5 by from I enjoyed Turbo Tax and your amazing help staff!!! Tiffany helped me with the final filing and getting a refund from my first attempt. Many problems and she was absolutely patient , professional and understanding! What a great employee!
Date published: 2021-04-24
Rated 4 out of 5 by from It is simply the most tax software like thing ever Very tax, much software, wow. 10/10 Would do taxes again.
Date published: 2021-04-24
Rated 4 out of 5 by from Need for more improvement! Update program error and need to reinstall the entire program again for it to continue to work. Oklahoma State investment sales should by default exclude all sales and have filer choose only ones to include (which are fewer).
Date published: 2021-04-24
Rated 5 out of 5 by from Turbo Tax is a RELIEF Turbo tax just keeps on improving. I've used it for years, and every year they come up with more user friendly descriptions and information.
Date published: 2021-04-24
Rated 5 out of 5 by from turbo tax is Awesome turbo tax is Awesome, whole team is really helpful
Date published: 2021-04-24
Rated 5 out of 5 by from IT WAS SO EASY IT WAS SO SIMPLE DIDNT LIKE THE PUSH TO PAY BUT YOUR A B8USSINESS
Date published: 2021-04-24
All TurboTax® Offerings Reviews - Page 2641
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Fantastic - easy to use and understand Love the step by step format. Easy to understand what information is needed and where to find it.
Date published: 2021-04-24
Rated 4 out of 5 by from Dependable and Thorough Mostly pleased with program assistance online and by phone. A strange glitch in one area caused me to experience an extra long wait for an answer to my entry on the tax form.
Date published: 2021-04-24
Rated 3 out of 5 by from Printing is a pain Why should I have to download Adobe or preview my printed copy before printing?
Date published: 2021-04-24
Rated 3 out of 5 by from Turbo tax would not load to a new computer tried putting this on my new laptop but it would not accept the License code and this is a known issue where it ask you every time you try to log in. I had to pull out my old computer for the software to work. No way to return or switch to online turbo tax and no assistance from support. I reached out with zero response
Date published: 2021-04-24
Rated 5 out of 5 by from I enjoyed Turbo Tax and your amazing help staff!!! Tiffany helped me with the final filing and getting a refund from my first attempt. Many problems and she was absolutely patient , professional and understanding! What a great employee!
Date published: 2021-04-24
Rated 4 out of 5 by from It is simply the most tax software like thing ever Very tax, much software, wow. 10/10 Would do taxes again.
Date published: 2021-04-24
Rated 4 out of 5 by from Need for more improvement! Update program error and need to reinstall the entire program again for it to continue to work. Oklahoma State investment sales should by default exclude all sales and have filer choose only ones to include (which are fewer).
Date published: 2021-04-24
Rated 5 out of 5 by from Turbo Tax is a RELIEF Turbo tax just keeps on improving. I've used it for years, and every year they come up with more user friendly descriptions and information.
Date published: 2021-04-24
Rated 5 out of 5 by from turbo tax is Awesome turbo tax is Awesome, whole team is really helpful
Date published: 2021-04-24
Rated 5 out of 5 by from IT WAS SO EASY IT WAS SO SIMPLE DIDNT LIKE THE PUSH TO PAY BUT YOUR A B8USSINESS
Date published: 2021-04-24
All TurboTax® Offerings Reviews - Page 2641