TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

(4.6/5 | 294023 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from I don't recall being prompted to upload Hey, just about everything works just great.. I don't remember being prompted to upload my 1099's so it was all manual entry.. Simple enough though not that big of a time saver for me...
Date published: 2022-04-10
Rated 2 out of 5 by from TurboTax is not free! They are forcing people using the software to upgrade to the premium package if they need to file any investments (1099-B, etc.). They have added a processing fee as well when using the option to pay for their services using the refund.
Date published: 2022-04-10
Rated 5 out of 5 by from Turbo Tax Highly Supportive This experience is highly regarded especially with the knowledge support from the preparer.
Date published: 2022-04-10
Rated 4 out of 5 by from Turbo Tax is a good program. I have been using Turbo tax for many years and hope that they will notify me of filing history and provide more suggestions in the current filing period. As an example, a notification/reminder to file NYS tax should be mentioned to me. I thought that the Fed form would populate once I filed the NJ return.
Date published: 2022-04-10
Rated 5 out of 5 by from Michael Bartlett is the best We worked with Michael Bartlett and he made this experience the best for us!
Date published: 2022-04-10
Rated 5 out of 5 by from Turbo Tax is Awesome Great service that can be trusted. Easy, affordable and dependable.
Date published: 2022-04-10
Rated 1 out of 5 by from Turbotax Business Hell if you currently do not use turbo tax for business...do not start. it is horrible. They are amazing for personal taxes though and I do recommend. Turbo Tax business fails more at the state tax then the federal but all in all I use it every year hoping it gets better but it never does. I don't like to change or I would have a long time ago
Date published: 2022-04-10
Rated 5 out of 5 by from A great way to connect me to a professional. My wife and I had a lot of changes in the prior year with moving and purchasing a home. Due to our busy lifestyle, we weren't able to keep up with estimated taxes and with making the proper changes for the tax season. Our turbotax expert, Rebecca, helped us through the entire process and made us feel comfortable with the work that was done. This service brought a week back to my year that otherwise would have been lost to learning tax codes and filing the return. This service was a relief.
Date published: 2022-04-10
Rated 5 out of 5 by from I trust Turbo Tax Turbo Tax makes filing your tax return easy. This past year was difficult with my mom passing and with the government stimulus checks. But Turbo Tax walked us through that and made entering those items straight forward.
Date published: 2022-04-10
Rated 5 out of 5 by from WOULD DEFINITELY RECOMMEND TURBOTAX USING TURBO TAX WAS EASY. WE WERE ABLE TO FILL OUT AND FILE QUICKLY.
Date published: 2022-04-10
All TurboTax® Offerings Reviews - Page 2640
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from I don't recall being prompted to upload Hey, just about everything works just great.. I don't remember being prompted to upload my 1099's so it was all manual entry.. Simple enough though not that big of a time saver for me...
Date published: 2022-04-10
Rated 2 out of 5 by from TurboTax is not free! They are forcing people using the software to upgrade to the premium package if they need to file any investments (1099-B, etc.). They have added a processing fee as well when using the option to pay for their services using the refund.
Date published: 2022-04-10
Rated 5 out of 5 by from Turbo Tax Highly Supportive This experience is highly regarded especially with the knowledge support from the preparer.
Date published: 2022-04-10
Rated 4 out of 5 by from Turbo Tax is a good program. I have been using Turbo tax for many years and hope that they will notify me of filing history and provide more suggestions in the current filing period. As an example, a notification/reminder to file NYS tax should be mentioned to me. I thought that the Fed form would populate once I filed the NJ return.
Date published: 2022-04-10
Rated 5 out of 5 by from Michael Bartlett is the best We worked with Michael Bartlett and he made this experience the best for us!
Date published: 2022-04-10
Rated 5 out of 5 by from Turbo Tax is Awesome Great service that can be trusted. Easy, affordable and dependable.
Date published: 2022-04-10
Rated 1 out of 5 by from Turbotax Business Hell if you currently do not use turbo tax for business...do not start. it is horrible. They are amazing for personal taxes though and I do recommend. Turbo Tax business fails more at the state tax then the federal but all in all I use it every year hoping it gets better but it never does. I don't like to change or I would have a long time ago
Date published: 2022-04-10
Rated 5 out of 5 by from A great way to connect me to a professional. My wife and I had a lot of changes in the prior year with moving and purchasing a home. Due to our busy lifestyle, we weren't able to keep up with estimated taxes and with making the proper changes for the tax season. Our turbotax expert, Rebecca, helped us through the entire process and made us feel comfortable with the work that was done. This service brought a week back to my year that otherwise would have been lost to learning tax codes and filing the return. This service was a relief.
Date published: 2022-04-10
Rated 5 out of 5 by from I trust Turbo Tax Turbo Tax makes filing your tax return easy. This past year was difficult with my mom passing and with the government stimulus checks. But Turbo Tax walked us through that and made entering those items straight forward.
Date published: 2022-04-10
Rated 5 out of 5 by from WOULD DEFINITELY RECOMMEND TURBOTAX USING TURBO TAX WAS EASY. WE WERE ABLE TO FILL OUT AND FILE QUICKLY.
Date published: 2022-04-10
All TurboTax® Offerings Reviews - Page 2640