TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by from Easy to use, a little pricey being the tax person I love the ease of using Turbo Tax for my yearly taxes, but I feel that it is a bit pricey especially since you're doing this on your own to try and save money from going to a tax office. Having been using Turbo Tax now for over 7 years, can't there be a discount for returning customers? Give us incentive to keep coming back each year!
Date published: 2023-04-16
Rated 5 out of 5 by from Even I can use Turbotax This was my first year to file my taxes using Turbotax and my first year to file my own taxes without an accountant. If you think you cannot do it, for the past 36 years i have avoided it. Now I can do it with Turbo tax. You can too!
Date published: 2023-04-16
Rated 5 out of 5 by from turbo Tax I use Turbo Tax year after year. I like the way they keep track of my information and transfer it to the next year. I am able to compare one year to the next. They are able to download my financial information from my investments.
Date published: 2023-04-16
Rated 5 out of 5 by from my 1st time dong my taxes heck yah this was easy for my 1st time doing taxes ever
Date published: 2023-04-16
Rated 5 out of 5 by from Thorough and easy to use Was intuitive. Wasn't able to verify that Taxable Social Security Benefit was 85% of total amount until crossed my fingers, paid and reviewed final forms. Also difficult to find way to input Production Taxes on Royalties on Schedule E. Other than those two items was very pleased.
Date published: 2023-04-16
Rated 5 out of 5 by from Self employed is GREAT I have used TTSE for several years and it has made filing taxes each year a breeze This year We sold a rental home and turbo tax made this a easy way to go
Date published: 2023-04-16
Rated 1 out of 5 by from Desktop App is a terrible experience I usually file on web, but this year had purchased Turbo Tax from Costco. There was no discernable way for me to use the purchased product in web, so I tried using the desktop app since I had already purchased the code and did not want to pay again in web. The Desktop app was not able to auto-fill info that was already present in web, so I immediately gave up since I did not want to have to manually enter all info which Intuit should have from the last 8 times I have filed. I did see that it could import from web, so I completed all forms in web. I ended up hitting the impasse in web where it wanted me to purchase, but could not accept the product code I had purchased, so went back to the desktop app and imported. The app was not intelligent enough to know that I had already completed and reviewed the info in web, so it attempted to make me go through all the same hoops I had already completed in web. Thankfully, I was able to skip to the file step via the top navigation but that is not immediately clear and was not noticed until a few steps in when I lost my patience and started looking for any hope that I was not going to have to do everything again. Entering payment info in the desktop app is an awful experience and does not provide the same convenience methods available in web. I continue to be extremely upset that there was not an easier means to use my physically purchased TurboTax license in web. Having to apply all these work-arounds was a huge hassle and actually motived me to take time out of my day to rate this 1-star.
Date published: 2023-04-16
Rated 5 out of 5 by from Great Help! I paid for the paid help to get me through this 7 hour long tax prep. Thank God for the tax professionals to walk me through the hazy parts. Greatly appreciated.
Date published: 2023-04-16
Rated 5 out of 5 by from Long time turbo tax user I honestly cannot remember when I didn't use TurboTax. This is the first year that one of my children started her own TurboTax account and she loved it too. I hate doing taxes but TurboTax makes the process manageable and tolerable. I get the Max defense every year in case I make a mistake. I'm very happy with this product.
Date published: 2023-04-16
Rated 5 out of 5 by from I love Turbo Tax So easy to use. I am so thankful for this website. I have used for years
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2638
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Easy to use, a little pricey being the tax person I love the ease of using Turbo Tax for my yearly taxes, but I feel that it is a bit pricey especially since you're doing this on your own to try and save money from going to a tax office. Having been using Turbo Tax now for over 7 years, can't there be a discount for returning customers? Give us incentive to keep coming back each year!
Date published: 2023-04-16
Rated 5 out of 5 by from Even I can use Turbotax This was my first year to file my taxes using Turbotax and my first year to file my own taxes without an accountant. If you think you cannot do it, for the past 36 years i have avoided it. Now I can do it with Turbo tax. You can too!
Date published: 2023-04-16
Rated 5 out of 5 by from turbo Tax I use Turbo Tax year after year. I like the way they keep track of my information and transfer it to the next year. I am able to compare one year to the next. They are able to download my financial information from my investments.
Date published: 2023-04-16
Rated 5 out of 5 by from my 1st time dong my taxes heck yah this was easy for my 1st time doing taxes ever
Date published: 2023-04-16
Rated 5 out of 5 by from Thorough and easy to use Was intuitive. Wasn't able to verify that Taxable Social Security Benefit was 85% of total amount until crossed my fingers, paid and reviewed final forms. Also difficult to find way to input Production Taxes on Royalties on Schedule E. Other than those two items was very pleased.
Date published: 2023-04-16
Rated 5 out of 5 by from Self employed is GREAT I have used TTSE for several years and it has made filing taxes each year a breeze This year We sold a rental home and turbo tax made this a easy way to go
Date published: 2023-04-16
Rated 1 out of 5 by from Desktop App is a terrible experience I usually file on web, but this year had purchased Turbo Tax from Costco. There was no discernable way for me to use the purchased product in web, so I tried using the desktop app since I had already purchased the code and did not want to pay again in web. The Desktop app was not able to auto-fill info that was already present in web, so I immediately gave up since I did not want to have to manually enter all info which Intuit should have from the last 8 times I have filed. I did see that it could import from web, so I completed all forms in web. I ended up hitting the impasse in web where it wanted me to purchase, but could not accept the product code I had purchased, so went back to the desktop app and imported. The app was not intelligent enough to know that I had already completed and reviewed the info in web, so it attempted to make me go through all the same hoops I had already completed in web. Thankfully, I was able to skip to the file step via the top navigation but that is not immediately clear and was not noticed until a few steps in when I lost my patience and started looking for any hope that I was not going to have to do everything again. Entering payment info in the desktop app is an awful experience and does not provide the same convenience methods available in web. I continue to be extremely upset that there was not an easier means to use my physically purchased TurboTax license in web. Having to apply all these work-arounds was a huge hassle and actually motived me to take time out of my day to rate this 1-star.
Date published: 2023-04-16
Rated 5 out of 5 by from Great Help! I paid for the paid help to get me through this 7 hour long tax prep. Thank God for the tax professionals to walk me through the hazy parts. Greatly appreciated.
Date published: 2023-04-16
Rated 5 out of 5 by from Long time turbo tax user I honestly cannot remember when I didn't use TurboTax. This is the first year that one of my children started her own TurboTax account and she loved it too. I hate doing taxes but TurboTax makes the process manageable and tolerable. I get the Max defense every year in case I make a mistake. I'm very happy with this product.
Date published: 2023-04-16
Rated 5 out of 5 by from I love Turbo Tax So easy to use. I am so thankful for this website. I have used for years
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2638