TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 4 out of 5 by from Would be great to have product just for trusts This is helpful and makes doing a trust return simpler, but having to pay for all of the business applications makes it much more expensive. It would be nice if Turbo Tax had a product just for trusts that could be less expensive.
Date published: 2023-03-02
Rated 4 out of 5 by from Easy to work with Turbotax walks you through doing your refund in the simplest way possible and I can do it from the comfort of my home and any time of day rather than sitting at a tax office for hours for someone to do it for me. I have used them consistently for over 8 years and I cannot complain.
Date published: 2023-03-02
Rated 5 out of 5 by from Awesome Great service all around great , best out there couldn't do better
Date published: 2023-03-02
Rated 5 out of 5 by from It's like Taxes for Dummies Very intuitive and seems to check and re-check all information added to the returns. I found the Help feature extremely useful.
Date published: 2023-03-02
Rated 5 out of 5 by from TurboTax Educates You TurboTax has helped me have a smooth and easy tax experiences. I enjoy how fast, assessable, and reliable it us. I have recommended it to friends and family because it does such a great job in educating you about your taxes.
Date published: 2023-03-02
Rated 5 out of 5 by from Forced to do it or spend $2500.00 for a new Mac. Have used Turbo Tax Software for many years. This year I was forced to purchase a new computer or use this on line version. Which I feel is a terrible scam. If you are selling something you have a obligation to keep it updated. Intuit sent me an email that informed me I could still use my old MacBook Pro and use their on line version and have security for my taxes. I tried it for the first time this year. Once I got started it worked fine and I was happy for the information. However if you purchase the software you get the state tax free and I think that should be should be the case here also. It cost about twice as much two buy this online version. I don't understand that but then I have no idea of the hidden cost. If you buy anything else online it's cheaper, Profit, Profit. I did Like the program and will use it in the future unless this old Mac fails me. Thanks Intuit.
Date published: 2023-03-02
Rated 5 out of 5 by from It’s easy Happy I can easily do everything myself online. Prompts are great
Date published: 2023-03-02
Rated 5 out of 5 by from Turbo Tax is the only way to go! I use Turbo Tax every year and continue to be very happy with the ease of use. Information is readily available to answer questions as you work through each step. Feel very confident in the process and would recommend to others.
Date published: 2023-03-02
Rated 5 out of 5 by from Easy too use!! Easy to use! TurboTax makes it very easy to understand!
Date published: 2023-03-02
Rated 5 out of 5 by from Awesome The representatives is extremely knowledgeable and patient. I was at my wits end and he helped me to calm down.
Date published: 2023-03-02
All TurboTax® Offerings Reviews - Page 2638
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Would be great to have product just for trusts This is helpful and makes doing a trust return simpler, but having to pay for all of the business applications makes it much more expensive. It would be nice if Turbo Tax had a product just for trusts that could be less expensive.
Date published: 2023-03-02
Rated 4 out of 5 by from Easy to work with Turbotax walks you through doing your refund in the simplest way possible and I can do it from the comfort of my home and any time of day rather than sitting at a tax office for hours for someone to do it for me. I have used them consistently for over 8 years and I cannot complain.
Date published: 2023-03-02
Rated 5 out of 5 by from Awesome Great service all around great , best out there couldn't do better
Date published: 2023-03-02
Rated 5 out of 5 by from It's like Taxes for Dummies Very intuitive and seems to check and re-check all information added to the returns. I found the Help feature extremely useful.
Date published: 2023-03-02
Rated 5 out of 5 by from TurboTax Educates You TurboTax has helped me have a smooth and easy tax experiences. I enjoy how fast, assessable, and reliable it us. I have recommended it to friends and family because it does such a great job in educating you about your taxes.
Date published: 2023-03-02
Rated 5 out of 5 by from Forced to do it or spend $2500.00 for a new Mac. Have used Turbo Tax Software for many years. This year I was forced to purchase a new computer or use this on line version. Which I feel is a terrible scam. If you are selling something you have a obligation to keep it updated. Intuit sent me an email that informed me I could still use my old MacBook Pro and use their on line version and have security for my taxes. I tried it for the first time this year. Once I got started it worked fine and I was happy for the information. However if you purchase the software you get the state tax free and I think that should be should be the case here also. It cost about twice as much two buy this online version. I don't understand that but then I have no idea of the hidden cost. If you buy anything else online it's cheaper, Profit, Profit. I did Like the program and will use it in the future unless this old Mac fails me. Thanks Intuit.
Date published: 2023-03-02
Rated 5 out of 5 by from It’s easy Happy I can easily do everything myself online. Prompts are great
Date published: 2023-03-02
Rated 5 out of 5 by from Turbo Tax is the only way to go! I use Turbo Tax every year and continue to be very happy with the ease of use. Information is readily available to answer questions as you work through each step. Feel very confident in the process and would recommend to others.
Date published: 2023-03-02
Rated 5 out of 5 by from Easy too use!! Easy to use! TurboTax makes it very easy to understand!
Date published: 2023-03-02
Rated 5 out of 5 by from Awesome The representatives is extremely knowledgeable and patient. I was at my wits end and he helped me to calm down.
Date published: 2023-03-02
All TurboTax® Offerings Reviews - Page 2638