TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TURBO TAX IS AWESOME Very easy to understand and use. Love how quick the software is. Turbo tax ask all the questions.
Date published: 2022-04-07
Rated 3 out of 5 by from Cumbersome TurboTax made finding the Bailey Retirement Deduction impossible to find when I went back to try and determine why I wasn't getting the BRD deduction on my N. C. taxes. The "Revisit" icon did not work! I had to call your customer service and a very nice young lady helped me by going in a round-about way. Wasted several hours trying to get back to the correct screen.
Date published: 2022-04-07
Rated 5 out of 5 by from Turbo Tax is Easy To Use So easy to use, this old man had zero problems. Great Product
Date published: 2022-04-07
Rated 3 out of 5 by from Fonts! Please, please, please - make the fonts larger - especially the help fonts. Why do they have to be so small? Also, there were some areas with no help.
Date published: 2022-04-07
Rated 4 out of 5 by from Turbo Tax Full Service is awesome! CPA helped me was very knowledgable.CPA was very help full answering my questions.
Date published: 2022-04-07
Rated 3 out of 5 by from 2021 TurboTax was marginally satisfactory I have been using TurboTax 20+ years and it has always preformed very well. The 2021 version seems to have a glitch in that it would not autosave my tax file. It continually popped up a message saying the file could not be saved because I did not have permission to save it, but I could be duplicate it. I had to duplicate my file twice and my grandson file once. After having paid for the state e-file, the program would not allow the tax file to be e-filed, the after several dozen attempts to transmit, it appeared to be transmitted. So far I have still been unable to transmit my grandson's tax file. Any suggestions. I used an Apple Mac computer with macOS Big Sur (version 11.6.5)
Date published: 2022-04-07
Rated 1 out of 5 by from Turbotax fails I have been using Turbotax for years and never had a problem being able to transfer my previous year's return. This year, even though the program said that last year's was transferred, none of my info was available. I had to tediously input all the info that should have transferred. Horrible :-(
Date published: 2022-04-07
Rated 5 out of 5 by from TT is Great! I completed my tax forms by myself, and found the process to be very easy.
Date published: 2022-04-07
Rated 5 out of 5 by from Turbo Tax is great!! Live agent was very helpful and thorough! Great experience!
Date published: 2022-04-07
Rated 3 out of 5 by from N/A i really do not post any review but i was not able
Date published: 2022-04-07
All TurboTax® Offerings Reviews - Page 2635
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TURBO TAX IS AWESOME Very easy to understand and use. Love how quick the software is. Turbo tax ask all the questions.
Date published: 2022-04-07
Rated 3 out of 5 by from Cumbersome TurboTax made finding the Bailey Retirement Deduction impossible to find when I went back to try and determine why I wasn't getting the BRD deduction on my N. C. taxes. The "Revisit" icon did not work! I had to call your customer service and a very nice young lady helped me by going in a round-about way. Wasted several hours trying to get back to the correct screen.
Date published: 2022-04-07
Rated 5 out of 5 by from Turbo Tax is Easy To Use So easy to use, this old man had zero problems. Great Product
Date published: 2022-04-07
Rated 3 out of 5 by from Fonts! Please, please, please - make the fonts larger - especially the help fonts. Why do they have to be so small? Also, there were some areas with no help.
Date published: 2022-04-07
Rated 4 out of 5 by from Turbo Tax Full Service is awesome! CPA helped me was very knowledgable.CPA was very help full answering my questions.
Date published: 2022-04-07
Rated 3 out of 5 by from 2021 TurboTax was marginally satisfactory I have been using TurboTax 20+ years and it has always preformed very well. The 2021 version seems to have a glitch in that it would not autosave my tax file. It continually popped up a message saying the file could not be saved because I did not have permission to save it, but I could be duplicate it. I had to duplicate my file twice and my grandson file once. After having paid for the state e-file, the program would not allow the tax file to be e-filed, the after several dozen attempts to transmit, it appeared to be transmitted. So far I have still been unable to transmit my grandson's tax file. Any suggestions. I used an Apple Mac computer with macOS Big Sur (version 11.6.5)
Date published: 2022-04-07
Rated 1 out of 5 by from Turbotax fails I have been using Turbotax for years and never had a problem being able to transfer my previous year's return. This year, even though the program said that last year's was transferred, none of my info was available. I had to tediously input all the info that should have transferred. Horrible :-(
Date published: 2022-04-07
Rated 5 out of 5 by from TT is Great! I completed my tax forms by myself, and found the process to be very easy.
Date published: 2022-04-07
Rated 5 out of 5 by from Turbo Tax is great!! Live agent was very helpful and thorough! Great experience!
Date published: 2022-04-07
Rated 3 out of 5 by from N/A i really do not post any review but i was not able
Date published: 2022-04-07
All TurboTax® Offerings Reviews - Page 2635