TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281599 reviews)
Star ratings are from 2021
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Rated 4 out of 5 by from 1099-R problem Good product, but with a major flaw. The program has no place for an estate to enter 1099-R payouts. The only place, as recommended by users, is "other income". But, other income does not permit entry of all necessary information, such as tax withheld, distribution codes (especially important), and other items on the 1099-R. A major flaw.
Date published: 2021-04-25
Rated 5 out of 5 by from Very Easy Very easy to use. I use it every year. User friendly.
Date published: 2021-04-25
Rated 5 out of 5 by from turbo tax is great I've used it for over 5 years never experienced a problem
Date published: 2021-04-25
Rated 5 out of 5 by from Very easy to use Ease of use was great for a free app. I will recommend to others.
Date published: 2021-04-25
Rated 5 out of 5 by from TT performance 2020 Taxes get more complicated each year and is the reason I go with TT--seven years now!
Date published: 2021-04-25
Rated 5 out of 5 by from TurboTax is the best! Easy to navigate and enter info. If you miss something, you can easily back up and enter the data. The self-check feature is a huge piece of mind. After more than 18 years I wouldn't use anything else.
Date published: 2021-04-25
Rated 4 out of 5 by from Screen Resolution Problem The experience was great except for the screen resolution problem. If you fix that problem for next year it will be really great.
Date published: 2021-04-25
Rated 5 out of 5 by from Great - especially for returning customers Importing in info from banks and w-2’s is very helpful. Guiding the process to ensure that all facets required are considered really make it easy to complete this important annual task
Date published: 2021-04-25
Rated 5 out of 5 by from Easily Done Except for one problem -- since solved, the whole process was easy. I almost look forward to next year.
Date published: 2021-04-25
Rated 5 out of 5 by from Amazing! So easy to use. Don't have to leave my house. I feel comfortable using this. In 10 years I've never had a single issue with my taxes!
Date published: 2021-04-25
All TurboTax® Offerings Reviews - Page 2633
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from 1099-R problem Good product, but with a major flaw. The program has no place for an estate to enter 1099-R payouts. The only place, as recommended by users, is "other income". But, other income does not permit entry of all necessary information, such as tax withheld, distribution codes (especially important), and other items on the 1099-R. A major flaw.
Date published: 2021-04-25
Rated 5 out of 5 by from Very Easy Very easy to use. I use it every year. User friendly.
Date published: 2021-04-25
Rated 5 out of 5 by from turbo tax is great I've used it for over 5 years never experienced a problem
Date published: 2021-04-25
Rated 5 out of 5 by from Very easy to use Ease of use was great for a free app. I will recommend to others.
Date published: 2021-04-25
Rated 5 out of 5 by from TT performance 2020 Taxes get more complicated each year and is the reason I go with TT--seven years now!
Date published: 2021-04-25
Rated 5 out of 5 by from TurboTax is the best! Easy to navigate and enter info. If you miss something, you can easily back up and enter the data. The self-check feature is a huge piece of mind. After more than 18 years I wouldn't use anything else.
Date published: 2021-04-25
Rated 4 out of 5 by from Screen Resolution Problem The experience was great except for the screen resolution problem. If you fix that problem for next year it will be really great.
Date published: 2021-04-25
Rated 5 out of 5 by from Great - especially for returning customers Importing in info from banks and w-2’s is very helpful. Guiding the process to ensure that all facets required are considered really make it easy to complete this important annual task
Date published: 2021-04-25
Rated 5 out of 5 by from Easily Done Except for one problem -- since solved, the whole process was easy. I almost look forward to next year.
Date published: 2021-04-25
Rated 5 out of 5 by from Amazing! So easy to use. Don't have to leave my house. I feel comfortable using this. In 10 years I've never had a single issue with my taxes!
Date published: 2021-04-25
All TurboTax® Offerings Reviews - Page 2633