TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 1 out of 5 by from Poor service Downloaded software was clunky - I had to reinstall it multiple times in order to continue with my state refund. After finishing everything, they then notified me that it would cost an additional 25$ for them to file my state return, after I already paid them the 45$ in order to get the software update for it!
Date published: 2022-04-08
Rated 5 out of 5 by from TURBO TAX ROCKS EXCELLENT EASY TO USE SOFTWARE. AND ITS FREE FREE FREE
Date published: 2022-04-08
Rated 3 out of 5 by from WHY IS THIS NOT AVAILABLE ON MAC? Overall, TurboTax Business was good. I had tried using TaxAct before this and I was very frustrated. TurboTax Business made it easy for me to figure out how to file by corporate taxes by myself without a tax professional and no accounting background. It provided information when I needed it and I don't have to search outside the tax software to know more.
Date published: 2022-04-08
Rated 2 out of 5 by from Turbo Tax uses hidden fees The product is OK, but they drop an additional $40 fee on you when you are ready to file. Very misleading about the cost.
Date published: 2022-04-08
Rated 4 out of 5 by from Very convenient Very convenient to use because it is quick to access
Date published: 2022-04-08
Rated 4 out of 5 by from Good Good system, will continue to use, no complaints at this time.
Date published: 2022-04-08
Rated 5 out of 5 by from Will use turbotax again! Turbotax is user friendly and lot of information to help you file your taxes correctly. They have amazing customer service agents to chat with as well and answer questions you may have. Definitely will recommend to friends and family!
Date published: 2022-04-08
Rated 5 out of 5 by from TurboTax is great!!! Two people helped me: Iesha and Richard they were fantastic.
Date published: 2022-04-08
Rated 5 out of 5 by from Awesome really enjoy the ease of use. the platform is awesome
Date published: 2022-04-08
Rated 4 out of 5 by from Efficient Process was very organized and efficient. It was a little different with a lot of the engagement through IM, but surprising to me that worked well.
Date published: 2022-04-08
All TurboTax® Offerings Reviews - Page 2624
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Poor service Downloaded software was clunky - I had to reinstall it multiple times in order to continue with my state refund. After finishing everything, they then notified me that it would cost an additional 25$ for them to file my state return, after I already paid them the 45$ in order to get the software update for it!
Date published: 2022-04-08
Rated 5 out of 5 by from TURBO TAX ROCKS EXCELLENT EASY TO USE SOFTWARE. AND ITS FREE FREE FREE
Date published: 2022-04-08
Rated 3 out of 5 by from WHY IS THIS NOT AVAILABLE ON MAC? Overall, TurboTax Business was good. I had tried using TaxAct before this and I was very frustrated. TurboTax Business made it easy for me to figure out how to file by corporate taxes by myself without a tax professional and no accounting background. It provided information when I needed it and I don't have to search outside the tax software to know more.
Date published: 2022-04-08
Rated 2 out of 5 by from Turbo Tax uses hidden fees The product is OK, but they drop an additional $40 fee on you when you are ready to file. Very misleading about the cost.
Date published: 2022-04-08
Rated 4 out of 5 by from Very convenient Very convenient to use because it is quick to access
Date published: 2022-04-08
Rated 4 out of 5 by from Good Good system, will continue to use, no complaints at this time.
Date published: 2022-04-08
Rated 5 out of 5 by from Will use turbotax again! Turbotax is user friendly and lot of information to help you file your taxes correctly. They have amazing customer service agents to chat with as well and answer questions you may have. Definitely will recommend to friends and family!
Date published: 2022-04-08
Rated 5 out of 5 by from TurboTax is great!!! Two people helped me: Iesha and Richard they were fantastic.
Date published: 2022-04-08
Rated 5 out of 5 by from Awesome really enjoy the ease of use. the platform is awesome
Date published: 2022-04-08
Rated 4 out of 5 by from Efficient Process was very organized and efficient. It was a little different with a lot of the engagement through IM, but surprising to me that worked well.
Date published: 2022-04-08
All TurboTax® Offerings Reviews - Page 2624