TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 2 out of 5 by from Quite confusing & cryptic First off, TurboTax offers so many products that's very easy to pick the wrong one(s) - which I did, because I thought "Home&Business" would be what I needed but apparently that's not the right software if you have an LLC with your wife (even if you file jointly). Secondly, all kinds of inconsistencies, small bugs or terms I didn't understand. Well, whatever.
Date published: 2022-04-05
Rated 2 out of 5 by from Mediocre product, but switching cost is very high Every single year, I complete our taxes, and when running the check, TurboTax finds something completely random that I cannot answer because I have insufficient information. Foreign tax credit calculation methodology? I had no idea I had foreign tax credits. It's a different topic but equally maddening every year
Date published: 2022-04-05
Rated 4 out of 5 by from TURBOTAX IS NOT SENIOR FREINDLY. I SPENT 4 HOURS TRYING TO GET ON LINE WITH A TURBOTAX CD. I CALLED AND A TURBOTAX SPEC. COULDN'T GET ME ON LINE BECAUSEB I WAS LOCKED OUT-TOLD ME TO WAIT A DAY OR TWO AND TRY AGAIN. COULDN'T SO I TALKED TO ANOTHER SPRC. AT T, TAX AFTER ANOTHER HR GOT ON LINE.
Date published: 2022-04-05
Rated 5 out of 5 by from So easy and really FREE I am so glad I used Turbo Tax. When they say it's FREE State and Federal returns, that's what they mean. No tricks! Very pleased!!!
Date published: 2022-04-05
Rated 5 out of 5 by from Super as Always Have used Turbo Tax for the last 8 years. Feels like an old friend who's on my side each and every year.
Date published: 2022-04-05
Rated 4 out of 5 by from turbo tax is easy its to expensive, but it is easy for everyone, wish it was more affordable,n so i can enjoy my return
Date published: 2022-04-05
Rated 5 out of 5 by from Turbo tax Awesome!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2022-04-05
Rated 5 out of 5 by from Love it We use Turbo Tax every year and love the ease of filing
Date published: 2022-04-05
Rated 5 out of 5 by from Overll, it makes it "easy". It was overall easy. Appreciate how it allows me to import much of my financial info. I like being able to be involved in my return and know what goes into it.
Date published: 2022-04-05
Rated 5 out of 5 by from Easy Lemmon Squezzy Gives you great feedback. Straight and simple way of inserting information. And gives great explanations on to the why, behind what is owned/reimbursed.
Date published: 2022-04-05
All TurboTax® Offerings Reviews - Page 2624
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Quite confusing & cryptic First off, TurboTax offers so many products that's very easy to pick the wrong one(s) - which I did, because I thought "Home&Business" would be what I needed but apparently that's not the right software if you have an LLC with your wife (even if you file jointly). Secondly, all kinds of inconsistencies, small bugs or terms I didn't understand. Well, whatever.
Date published: 2022-04-05
Rated 2 out of 5 by from Mediocre product, but switching cost is very high Every single year, I complete our taxes, and when running the check, TurboTax finds something completely random that I cannot answer because I have insufficient information. Foreign tax credit calculation methodology? I had no idea I had foreign tax credits. It's a different topic but equally maddening every year
Date published: 2022-04-05
Rated 4 out of 5 by from TURBOTAX IS NOT SENIOR FREINDLY. I SPENT 4 HOURS TRYING TO GET ON LINE WITH A TURBOTAX CD. I CALLED AND A TURBOTAX SPEC. COULDN'T GET ME ON LINE BECAUSEB I WAS LOCKED OUT-TOLD ME TO WAIT A DAY OR TWO AND TRY AGAIN. COULDN'T SO I TALKED TO ANOTHER SPRC. AT T, TAX AFTER ANOTHER HR GOT ON LINE.
Date published: 2022-04-05
Rated 5 out of 5 by from So easy and really FREE I am so glad I used Turbo Tax. When they say it's FREE State and Federal returns, that's what they mean. No tricks! Very pleased!!!
Date published: 2022-04-05
Rated 5 out of 5 by from Super as Always Have used Turbo Tax for the last 8 years. Feels like an old friend who's on my side each and every year.
Date published: 2022-04-05
Rated 4 out of 5 by from turbo tax is easy its to expensive, but it is easy for everyone, wish it was more affordable,n so i can enjoy my return
Date published: 2022-04-05
Rated 5 out of 5 by from Turbo tax Awesome!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2022-04-05
Rated 5 out of 5 by from Love it We use Turbo Tax every year and love the ease of filing
Date published: 2022-04-05
Rated 5 out of 5 by from Overll, it makes it "easy". It was overall easy. Appreciate how it allows me to import much of my financial info. I like being able to be involved in my return and know what goes into it.
Date published: 2022-04-05
Rated 5 out of 5 by from Easy Lemmon Squezzy Gives you great feedback. Straight and simple way of inserting information. And gives great explanations on to the why, behind what is owned/reimbursed.
Date published: 2022-04-05
All TurboTax® Offerings Reviews - Page 2624