TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 3 out of 5 by from turbo tax is adequate Turbo tax says they have all kinds of "expert" help, but if you try to get any, they want extra money. all along they way, they prompt you to upgrade, which means pay more. Plus they now charge $50 to do the State return, which is ridiculous, as the form is extremely simple and straightforward.
Date published: 2021-04-10
Rated 5 out of 5 by from patient and professional Had a live experience. Shared screen and it worked well
Date published: 2021-04-10
Rated 4 out of 5 by from ONLY ONE PROBLEM... AT END, KEPT ASKING FOR AN ADDRESS FOR A FORM WHICH I DID NOT HAVE NEED FOR. DO NOT KNOW IF IT ACTUALLY FILED MY RETURNS AS THE ERROR MESSAGE KEPT RETURNING AND I WAS UNABLE TO ESCAPE IT.
Date published: 2021-04-10
Rated 5 out of 5 by from TurboTax Is VERY user-friendly! It is quick and easy to use! It explains and lays out everything in a way that makes sense to everyone! Very User-Friendly :)
Date published: 2021-04-10
Rated 5 out of 5 by from Easy Worked great for filing now I'm just filling characters to get a review long enough to make them happy.
Date published: 2021-04-10
Rated 5 out of 5 by from Turbo Tax Awesome! I didn't engage with anyone I did it my self but it was very easy and I like the fact that they helped me fix my return. great service
Date published: 2021-04-10
Rated 3 out of 5 by from Turbo tax used to be better than it is now I still qualify to claim alimony, but the walk through in Turbo Tax didn't offer me that option. I had to go to forms and enter it manually. Turbo Tax used to be better than this
Date published: 2021-04-10
Rated 5 out of 5 by from Turbo Tax Makes it Easy I have used Turbo Tax for years and it makes filing tax returns easy. This year had to file and estate return so purchased Turbo Tax Business. Worked like a charm.
Date published: 2021-04-10
Rated 5 out of 5 by from Turbo Tax Great for First Time Tax Payers! This is my first time filing a tax return, and turbo tax made it very simple! I appreciate the user friendly site and helpful service.
Date published: 2021-04-10
Rated 3 out of 5 by from Not as good as I expected Switched from H&R Block after several years - not very different. I found some of the help/information tabs were not as informative as Block's. Navigating from the actual form to the "steps" seemed a little awkward at first.
Date published: 2021-04-10
All TurboTax® Offerings Reviews - Page 263
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from turbo tax is adequate Turbo tax says they have all kinds of "expert" help, but if you try to get any, they want extra money. all along they way, they prompt you to upgrade, which means pay more. Plus they now charge $50 to do the State return, which is ridiculous, as the form is extremely simple and straightforward.
Date published: 2021-04-10
Rated 5 out of 5 by from patient and professional Had a live experience. Shared screen and it worked well
Date published: 2021-04-10
Rated 4 out of 5 by from ONLY ONE PROBLEM... AT END, KEPT ASKING FOR AN ADDRESS FOR A FORM WHICH I DID NOT HAVE NEED FOR. DO NOT KNOW IF IT ACTUALLY FILED MY RETURNS AS THE ERROR MESSAGE KEPT RETURNING AND I WAS UNABLE TO ESCAPE IT.
Date published: 2021-04-10
Rated 5 out of 5 by from TurboTax Is VERY user-friendly! It is quick and easy to use! It explains and lays out everything in a way that makes sense to everyone! Very User-Friendly :)
Date published: 2021-04-10
Rated 5 out of 5 by from Easy Worked great for filing now I'm just filling characters to get a review long enough to make them happy.
Date published: 2021-04-10
Rated 5 out of 5 by from Turbo Tax Awesome! I didn't engage with anyone I did it my self but it was very easy and I like the fact that they helped me fix my return. great service
Date published: 2021-04-10
Rated 3 out of 5 by from Turbo tax used to be better than it is now I still qualify to claim alimony, but the walk through in Turbo Tax didn't offer me that option. I had to go to forms and enter it manually. Turbo Tax used to be better than this
Date published: 2021-04-10
Rated 5 out of 5 by from Turbo Tax Makes it Easy I have used Turbo Tax for years and it makes filing tax returns easy. This year had to file and estate return so purchased Turbo Tax Business. Worked like a charm.
Date published: 2021-04-10
Rated 5 out of 5 by from Turbo Tax Great for First Time Tax Payers! This is my first time filing a tax return, and turbo tax made it very simple! I appreciate the user friendly site and helpful service.
Date published: 2021-04-10
Rated 3 out of 5 by from Not as good as I expected Switched from H&R Block after several years - not very different. I found some of the help/information tabs were not as informative as Block's. Navigating from the actual form to the "steps" seemed a little awkward at first.
Date published: 2021-04-10
All TurboTax® Offerings Reviews - Page 263