TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Turbo was great It, was my first time using it and it was quite interesting
Date published: 2022-04-08
Rated 5 out of 5 by from "Two Thumbs UP" Loved that it is easy to do my taxes and knowing that if I ever have questions, someone is there every step of the way to answer.
Date published: 2022-04-08
Rated 2 out of 5 by from Disappointment when it comes to partnership income I have used TurboTax many times without problems. This time, though, I had a Schedule K1 from a partnership. TurboTax would not instruct me how to enter information from my Form 1069, and would not let me file my returns until I had. It was frustrating- two days of Google searches and guesswork, and no help form TurboTax. TurboTax should have anticipated this.
Date published: 2022-04-08
Rated 5 out of 5 by from It was super easy It was very easy and quick to file taxes. I'm for sure going to use it again.
Date published: 2022-04-08
Rated 2 out of 5 by from Costs / Prices changed without any notice First of all, I went to go file and I wasn't aware I would be charged to e-file for state (no wonder the federal government is suing your butts) THEN the price to e-file for the state changed from $20 (in the app) to $25 (once I logged into my online account)! No wonder the federal government is suing your butts! I want my $25 back!
Date published: 2022-04-08
Rated 4 out of 5 by from Overall good experience, as usual I have used Turbo Tax for several years for a trust. It is easy to use, to enter information and somewhat easy to file. My problems were with getting a scan of form 8452-FE but I figured it out.
Date published: 2022-04-08
Rated 5 out of 5 by from Dolores was awesome! Very thorough, understanding, and great communication!
Date published: 2022-04-08
Rated 5 out of 5 by from Turbo Turbo!! Good experience for a semi-literate technical user.
Date published: 2022-04-08
Rated 3 out of 5 by from Privacy doubts For the most part, the software did what I wanted to do. There are 2 main pain points. 1) It's annoying that it wants to update every time I open it. Including when I'm opening versions from PRIOR years .. 2) It's UNBEARABLE that in order for the software to work at all, I need to allow it to communicate continuously with the intuit servers. Why give people an option to opt out of logging if it's not going to work.
Date published: 2022-04-08
Rated 5 out of 5 by from Fast, Easy, Accurate! I've been happily using Turbo Tax for 15 years, since I was 18 years old! It was easy, fast, and accurate then, and is still now even though many life changes have occurred in the past 15 years. I'll never leave Turbo Tax, and always recommend it to others!
Date published: 2022-04-08
All TurboTax® Offerings Reviews - Page 2618
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo was great It, was my first time using it and it was quite interesting
Date published: 2022-04-08
Rated 5 out of 5 by from "Two Thumbs UP" Loved that it is easy to do my taxes and knowing that if I ever have questions, someone is there every step of the way to answer.
Date published: 2022-04-08
Rated 2 out of 5 by from Disappointment when it comes to partnership income I have used TurboTax many times without problems. This time, though, I had a Schedule K1 from a partnership. TurboTax would not instruct me how to enter information from my Form 1069, and would not let me file my returns until I had. It was frustrating- two days of Google searches and guesswork, and no help form TurboTax. TurboTax should have anticipated this.
Date published: 2022-04-08
Rated 5 out of 5 by from It was super easy It was very easy and quick to file taxes. I'm for sure going to use it again.
Date published: 2022-04-08
Rated 2 out of 5 by from Costs / Prices changed without any notice First of all, I went to go file and I wasn't aware I would be charged to e-file for state (no wonder the federal government is suing your butts) THEN the price to e-file for the state changed from $20 (in the app) to $25 (once I logged into my online account)! No wonder the federal government is suing your butts! I want my $25 back!
Date published: 2022-04-08
Rated 4 out of 5 by from Overall good experience, as usual I have used Turbo Tax for several years for a trust. It is easy to use, to enter information and somewhat easy to file. My problems were with getting a scan of form 8452-FE but I figured it out.
Date published: 2022-04-08
Rated 5 out of 5 by from Dolores was awesome! Very thorough, understanding, and great communication!
Date published: 2022-04-08
Rated 5 out of 5 by from Turbo Turbo!! Good experience for a semi-literate technical user.
Date published: 2022-04-08
Rated 3 out of 5 by from Privacy doubts For the most part, the software did what I wanted to do. There are 2 main pain points. 1) It's annoying that it wants to update every time I open it. Including when I'm opening versions from PRIOR years .. 2) It's UNBEARABLE that in order for the software to work at all, I need to allow it to communicate continuously with the intuit servers. Why give people an option to opt out of logging if it's not going to work.
Date published: 2022-04-08
Rated 5 out of 5 by from Fast, Easy, Accurate! I've been happily using Turbo Tax for 15 years, since I was 18 years old! It was easy, fast, and accurate then, and is still now even though many life changes have occurred in the past 15 years. I'll never leave Turbo Tax, and always recommend it to others!
Date published: 2022-04-08
All TurboTax® Offerings Reviews - Page 2618