TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281687 reviews)
Star ratings are from 2021
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Rated 4 out of 5 by from Need Live Expert Support! I've been using TurboTax to file my tax returns for more than 7 years now. For the most parts, TurboTax is simple to use by just answering the short, concise questions and reviewing the popped-up informational button associated with each question. However, on several occasions I was unable to give answers to questions that I don't quite understand despite the popped-up information due to my lack of tax knowledge. I really need to talk to a live expert to help guide me in providing the right answers.
Date published: 2021-04-25
Rated 5 out of 5 by from Excellent service All went well and felt confident taxes were filed accurately
Date published: 2021-04-25
Rated 5 out of 5 by from TurboTax is awesome! Intuit TurboTax is an awesome way to file your taxes!
Date published: 2021-04-25
Rated 5 out of 5 by from 10 years and still using it! Turbo Tax continues to update their system to keep pace with change laws. and to make it easier to use. The instruction are clear and concise, and the drop downs are informative and easy to understand
Date published: 2021-04-25
Rated 2 out of 5 by from Run into some bugs, customer support is poor I have used turbotax for many years, overall with no problems, but this year run into a lot of issues from activating to buying audit defense, and customer support did not help at all
Date published: 2021-04-25
Rated 5 out of 5 by from Amazing I love turbo taxes, I am having a little trouble with my taxes keep getting rejected. Another wise I love TurboTax.
Date published: 2021-04-25
Rated 3 out of 5 by from K-1 for partnerships bug Definitely this bug has been there since 2019, TurboTax should pay attention to it
Date published: 2021-04-25
Rated 5 out of 5 by from TurboTax TurboTax is easy to use and always provides up to date accurate information in the filing of annual taxes.
Date published: 2021-04-25
Rated 4 out of 5 by from Turbo Tax has worked for me for many years I have never had an issue before but had an issue loading the state and the activation. I was able to work around them, but have never had to do so before. Other than that, the program is awesome.
Date published: 2021-04-25
Rated 5 out of 5 by from fantastic help you with every step They helped me be more confident in doing taxes on my own easy steps thank you
Date published: 2021-04-25
All TurboTax® Offerings Reviews - Page 2614
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Need Live Expert Support! I've been using TurboTax to file my tax returns for more than 7 years now. For the most parts, TurboTax is simple to use by just answering the short, concise questions and reviewing the popped-up informational button associated with each question. However, on several occasions I was unable to give answers to questions that I don't quite understand despite the popped-up information due to my lack of tax knowledge. I really need to talk to a live expert to help guide me in providing the right answers.
Date published: 2021-04-25
Rated 5 out of 5 by from Excellent service All went well and felt confident taxes were filed accurately
Date published: 2021-04-25
Rated 5 out of 5 by from TurboTax is awesome! Intuit TurboTax is an awesome way to file your taxes!
Date published: 2021-04-25
Rated 5 out of 5 by from 10 years and still using it! Turbo Tax continues to update their system to keep pace with change laws. and to make it easier to use. The instruction are clear and concise, and the drop downs are informative and easy to understand
Date published: 2021-04-25
Rated 2 out of 5 by from Run into some bugs, customer support is poor I have used turbotax for many years, overall with no problems, but this year run into a lot of issues from activating to buying audit defense, and customer support did not help at all
Date published: 2021-04-25
Rated 5 out of 5 by from Amazing I love turbo taxes, I am having a little trouble with my taxes keep getting rejected. Another wise I love TurboTax.
Date published: 2021-04-25
Rated 3 out of 5 by from K-1 for partnerships bug Definitely this bug has been there since 2019, TurboTax should pay attention to it
Date published: 2021-04-25
Rated 5 out of 5 by from TurboTax TurboTax is easy to use and always provides up to date accurate information in the filing of annual taxes.
Date published: 2021-04-25
Rated 4 out of 5 by from Turbo Tax has worked for me for many years I have never had an issue before but had an issue loading the state and the activation. I was able to work around them, but have never had to do so before. Other than that, the program is awesome.
Date published: 2021-04-25
Rated 5 out of 5 by from fantastic help you with every step They helped me be more confident in doing taxes on my own easy steps thank you
Date published: 2021-04-25
All TurboTax® Offerings Reviews - Page 2614