TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 4 out of 5 by from Too many payment propts You have to get the deluxe to finish your taxes and they keep pushing the upgrades on you. However, once you get past that they are very straight to the point.
Date published: 2023-04-16
Rated 3 out of 5 by from Turbo Tax was more cumbersome this year The process was more confusing this year. At the end of the business se process, asked if any part of the income was from a farm. Replied no, it still generated the F (Farm) form and confusing the issue on line 14 of the SE tax calculation, it entered a figure. A question asking if we had electronic instruments holdings (NFT, coins) checked yes, and the issue was not revisited anymore.
Date published: 2023-04-16
Rated 2 out of 5 by from Not very user friendly I am not very confident at all when filing my return with Turbotax Business. But unfortunately, I have to in order to file a 1041 for a trust. I have used it three years in a row and it is always the same. Two major annoyances this year. 1) No place to upload an additional document such as a consolidate 1099. In this case, I combined it with my 8453 form which you do have to opportunity to upload. This is what I have done the previous years. It is odd, because TT tells says you can summarize your brokerage activities but then doesn't let you upload the supporting document. 2) Error checking was all good. Then when I submitted it, oops! you made a mistake. Then it told me very cryptically I needed to give a supporting statement about something. It said from line 3b column a. I reviewed everything and couldn't find what this was all about. I made a guess, typed it, and then submitted it. Overall, this Business software that I have to pay for to do this minor tax form, is junk when compared to the Turbotax I use for my personal income.
Date published: 2023-04-16
Rated 2 out of 5 by from Expensive, and almost mistakenly made me pay $2000 I moved to South Carolina from New Hampshire, so it was my first time filing a state tax return. I moved in November, so I didn't expect to pay much, but after I went through the process it said I owed $2,155 in South Carolina state taxes. I didn't know what I did wrong, but I was eventually able to figure out that I clicked one wrong button because the directions were not clear. I clicked "Resident OR Part-Time" instead of "Non-Resident OR Part-Time", since I am a resident of South Carolina, but that made the system think that I owed taxes for the full year, even though I had already said that I moved their in November. Also getting increasingly expensive, and consistently asked you if you want to upgrade when it is not necessary just to get a little bit more money out of you that you don't need to spend.
Date published: 2023-04-16
Rated 5 out of 5 by from Tubo Tax Turbo tax is quick and easy to use. we are able to complete our taxes in on evening
Date published: 2023-04-16
Rated 2 out of 5 by from thank you turbo tax could have done better. last years taxes were even worse
Date published: 2023-04-16
Rated 4 out of 5 by from Great website Its nice to have live chat anytime of the day when I needed help with filing.
Date published: 2023-04-16
Rated 1 out of 5 by from Turbo Tax Math Didn't Math For our state return, the math didn't make sense and I had to spend 2.5 hours on the phone with mostly unhelpful TurboTax representatives to get it figured out (which was...turbo tax can't help, just mail it in).
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo tax is great It was easy to complete. It had where you can click and get answers to questions if you don't understand them
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax thanx you rock!!! Turbo Tax You Rock. Thank you for making doing taxes easy. 5stars.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2608
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Too many payment propts You have to get the deluxe to finish your taxes and they keep pushing the upgrades on you. However, once you get past that they are very straight to the point.
Date published: 2023-04-16
Rated 3 out of 5 by from Turbo Tax was more cumbersome this year The process was more confusing this year. At the end of the business se process, asked if any part of the income was from a farm. Replied no, it still generated the F (Farm) form and confusing the issue on line 14 of the SE tax calculation, it entered a figure. A question asking if we had electronic instruments holdings (NFT, coins) checked yes, and the issue was not revisited anymore.
Date published: 2023-04-16
Rated 2 out of 5 by from Not very user friendly I am not very confident at all when filing my return with Turbotax Business. But unfortunately, I have to in order to file a 1041 for a trust. I have used it three years in a row and it is always the same. Two major annoyances this year. 1) No place to upload an additional document such as a consolidate 1099. In this case, I combined it with my 8453 form which you do have to opportunity to upload. This is what I have done the previous years. It is odd, because TT tells says you can summarize your brokerage activities but then doesn't let you upload the supporting document. 2) Error checking was all good. Then when I submitted it, oops! you made a mistake. Then it told me very cryptically I needed to give a supporting statement about something. It said from line 3b column a. I reviewed everything and couldn't find what this was all about. I made a guess, typed it, and then submitted it. Overall, this Business software that I have to pay for to do this minor tax form, is junk when compared to the Turbotax I use for my personal income.
Date published: 2023-04-16
Rated 2 out of 5 by from Expensive, and almost mistakenly made me pay $2000 I moved to South Carolina from New Hampshire, so it was my first time filing a state tax return. I moved in November, so I didn't expect to pay much, but after I went through the process it said I owed $2,155 in South Carolina state taxes. I didn't know what I did wrong, but I was eventually able to figure out that I clicked one wrong button because the directions were not clear. I clicked "Resident OR Part-Time" instead of "Non-Resident OR Part-Time", since I am a resident of South Carolina, but that made the system think that I owed taxes for the full year, even though I had already said that I moved their in November. Also getting increasingly expensive, and consistently asked you if you want to upgrade when it is not necessary just to get a little bit more money out of you that you don't need to spend.
Date published: 2023-04-16
Rated 5 out of 5 by from Tubo Tax Turbo tax is quick and easy to use. we are able to complete our taxes in on evening
Date published: 2023-04-16
Rated 2 out of 5 by from thank you turbo tax could have done better. last years taxes were even worse
Date published: 2023-04-16
Rated 4 out of 5 by from Great website Its nice to have live chat anytime of the day when I needed help with filing.
Date published: 2023-04-16
Rated 1 out of 5 by from Turbo Tax Math Didn't Math For our state return, the math didn't make sense and I had to spend 2.5 hours on the phone with mostly unhelpful TurboTax representatives to get it figured out (which was...turbo tax can't help, just mail it in).
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo tax is great It was easy to complete. It had where you can click and get answers to questions if you don't understand them
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax thanx you rock!!! Turbo Tax You Rock. Thank you for making doing taxes easy. 5stars.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2608