TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Excellent Customer Service I had a few unique situations that lead me utilizing a tax expert via the chat feature. It was well worth my time and effort seeing as they were able to find me an additional large sum of money to add to my return.
Date published: 2022-04-05
Rated 5 out of 5 by from A Great Way To Do Taxes Each year taxes get more challenging. Turbo Tax makes the process easier.
Date published: 2022-04-05
Rated 5 out of 5 by from Was great Great people, easy to work with. Will use them again next year
Date published: 2022-04-05
Rated 1 out of 5 by from More expensive than local CPA More expensive than a local CPA but due to me waiting until last minute I had no choice. Will not use next year.
Date published: 2022-04-05
Rated 1 out of 5 by from Price changes on the fly, poor customer service TurboTax desktop app advertises $20 state e-filing fee in the app, but changes it to $25 on checkout. Called their support line, the first person I spoke to initially told me the extra $5 was a "tax" but then forwarded me to a supervisor who connected remotely to my PC to see the issue - after explaining the issue to the supervisor, she told me she would find out who I needed to talk to, put me on hold for 5-10 minutes, and then hung up on me. Very disappointed, very poor service.
Date published: 2022-04-05
Rated 5 out of 5 by from Truly Awesome Tax filing its a scramble of paper work let some one do the right way then I will choose Turbo Tax which decently walks me without rushing, no appointments and learn a lot from the tips.
Date published: 2022-04-05
Rated 1 out of 5 by from this version was bad compared to last couple years this version was bad compared to last couple years
Date published: 2022-04-05
Rated 4 out of 5 by from Turbo tax is great TurboTax is great the experts are very helpful, great info and you can do it yourself
Date published: 2022-04-05
Rated 3 out of 5 by from turbo premier is same as next version down (deluxe I think), but they get to charge you more for trading stocks! GREAT!
Date published: 2022-04-05
Rated 5 out of 5 by from TurboTax is the only tax software I use! Each year TurbotTax is my go-to for me and my family's taxes. The ease of the program and the speed are impeccable! The program has all of the answers to the questions I need; and the cost? WORTH IT!
Date published: 2022-04-05
All TurboTax® Offerings Reviews - Page 2607
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Excellent Customer Service I had a few unique situations that lead me utilizing a tax expert via the chat feature. It was well worth my time and effort seeing as they were able to find me an additional large sum of money to add to my return.
Date published: 2022-04-05
Rated 5 out of 5 by from A Great Way To Do Taxes Each year taxes get more challenging. Turbo Tax makes the process easier.
Date published: 2022-04-05
Rated 5 out of 5 by from Was great Great people, easy to work with. Will use them again next year
Date published: 2022-04-05
Rated 1 out of 5 by from More expensive than local CPA More expensive than a local CPA but due to me waiting until last minute I had no choice. Will not use next year.
Date published: 2022-04-05
Rated 1 out of 5 by from Price changes on the fly, poor customer service TurboTax desktop app advertises $20 state e-filing fee in the app, but changes it to $25 on checkout. Called their support line, the first person I spoke to initially told me the extra $5 was a "tax" but then forwarded me to a supervisor who connected remotely to my PC to see the issue - after explaining the issue to the supervisor, she told me she would find out who I needed to talk to, put me on hold for 5-10 minutes, and then hung up on me. Very disappointed, very poor service.
Date published: 2022-04-05
Rated 5 out of 5 by from Truly Awesome Tax filing its a scramble of paper work let some one do the right way then I will choose Turbo Tax which decently walks me without rushing, no appointments and learn a lot from the tips.
Date published: 2022-04-05
Rated 1 out of 5 by from this version was bad compared to last couple years this version was bad compared to last couple years
Date published: 2022-04-05
Rated 4 out of 5 by from Turbo tax is great TurboTax is great the experts are very helpful, great info and you can do it yourself
Date published: 2022-04-05
Rated 3 out of 5 by from turbo premier is same as next version down (deluxe I think), but they get to charge you more for trading stocks! GREAT!
Date published: 2022-04-05
Rated 5 out of 5 by from TurboTax is the only tax software I use! Each year TurbotTax is my go-to for me and my family's taxes. The ease of the program and the speed are impeccable! The program has all of the answers to the questions I need; and the cost? WORTH IT!
Date published: 2022-04-05
All TurboTax® Offerings Reviews - Page 2607