TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281592 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Turbo tax is highly recommended Great Experience with Turbo Tax, will use again next year
Date published: 2021-04-25
Rated 1 out of 5 by from E-filing failure This is my first time to e-file federal tax return for 2020 tax year. I tried numerous time for e-filing but each time I received an error message indicating my 2019 AGI does not match the IRS record or PIN number is not correct. I confirmed my AGI amount with my IRS account transcript. Since this is my first time for e-filing, I used the 5-digit PIN number assigned by turbo tax. My e-return was rejected each time. This leaves me with only option - paper return to be filed. Big disappointment!!! Not much help from turbo tax.
Date published: 2021-04-25
Rated 4 out of 5 by from Good It was great she was amazing she did everything I asked and I would do it again next year
Date published: 2021-04-25
Rated 5 out of 5 by from Great product Using turbo tax for a number of years and quite satisfied. Recommend to all my friends
Date published: 2021-04-25
Rated 5 out of 5 by from Turbo Tax is great It was quick and easy to use. It is great that it walks you through all the info it needs and does all the calculations for you. A lot of resources are available if you need them.
Date published: 2021-04-25
Rated 5 out of 5 by from 8 year user Been using for 8 years. Is Definitely fast to just get it done!
Date published: 2021-04-25
Rated 5 out of 5 by from easy to use importing information saves a ton of time, love it.
Date published: 2021-04-25
Rated 1 out of 5 by from Turbo Tax was awful, so not clear, so clunky Never again. So complicated. At the end, needed to do update to software and would not allow me to eFile. Never again.
Date published: 2021-04-25
Rated 5 out of 5 by from Phenomenally fast and simple John was a great asset especially since this was the first time that I was filing taxes with my wife, didn't take long at all to get everything squared away and buttoned up.
Date published: 2021-04-25
Rated 5 out of 5 by from Easy going Straight forward, easy to follow. It does all the work.
Date published: 2021-04-25
All TurboTax® Offerings Reviews - Page 2604
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax is highly recommended Great Experience with Turbo Tax, will use again next year
Date published: 2021-04-25
Rated 1 out of 5 by from E-filing failure This is my first time to e-file federal tax return for 2020 tax year. I tried numerous time for e-filing but each time I received an error message indicating my 2019 AGI does not match the IRS record or PIN number is not correct. I confirmed my AGI amount with my IRS account transcript. Since this is my first time for e-filing, I used the 5-digit PIN number assigned by turbo tax. My e-return was rejected each time. This leaves me with only option - paper return to be filed. Big disappointment!!! Not much help from turbo tax.
Date published: 2021-04-25
Rated 4 out of 5 by from Good It was great she was amazing she did everything I asked and I would do it again next year
Date published: 2021-04-25
Rated 5 out of 5 by from Great product Using turbo tax for a number of years and quite satisfied. Recommend to all my friends
Date published: 2021-04-25
Rated 5 out of 5 by from Turbo Tax is great It was quick and easy to use. It is great that it walks you through all the info it needs and does all the calculations for you. A lot of resources are available if you need them.
Date published: 2021-04-25
Rated 5 out of 5 by from 8 year user Been using for 8 years. Is Definitely fast to just get it done!
Date published: 2021-04-25
Rated 5 out of 5 by from easy to use importing information saves a ton of time, love it.
Date published: 2021-04-25
Rated 1 out of 5 by from Turbo Tax was awful, so not clear, so clunky Never again. So complicated. At the end, needed to do update to software and would not allow me to eFile. Never again.
Date published: 2021-04-25
Rated 5 out of 5 by from Phenomenally fast and simple John was a great asset especially since this was the first time that I was filing taxes with my wife, didn't take long at all to get everything squared away and buttoned up.
Date published: 2021-04-25
Rated 5 out of 5 by from Easy going Straight forward, easy to follow. It does all the work.
Date published: 2021-04-25
All TurboTax® Offerings Reviews - Page 2604