TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turbo Tax is easy Easy to us did our taxes in have the time Easy instructions good price
Date published: 2023-01-26
Rated 5 out of 5 by from Turbo tax is great I like turbo tax. They are easy to understand they requested information I had right on hand. I really was able to do it myself
Date published: 2023-01-26
Rated 3 out of 5 by from Convoluted but it worked After trying to file multiple times, and it freezing on a page, I had to call the help line. The woman "Nancy" was very helpful and guided me through an extremely convoluted mess of going back and forth multiple times before I was finally able to get situated and my taxes filed. I've used turbo tax for years and this was the biggest convoluted and waste of time I've had. I've never had any of these issues before. Hopefully this gets squared away in the future.
Date published: 2023-01-26
Rated 4 out of 5 by from Turbo Tax is great except for the prices All my tax forms are handled and I don't have to keep up with all that paperwork. My only issue is the prices,, It has gone up $78 over last year. It is costing so much to get this done on Turbo Tax it would be cheaper to go to someone in person. Being on a fixed income makes it difficult.. I am very happy with being able to pay from my refund.
Date published: 2023-01-26
Rated 5 out of 5 by from Love turbotax Awesome easy prep no trouble always a pleasure to use turbotax
Date published: 2023-01-26
Rated 5 out of 5 by from Very nice help It was pretty easygoing they walked me through it, thank you so much
Date published: 2023-01-26
Rated 5 out of 5 by from Simple & Easy I have been using TurboTax for many years and never had an issue.
Date published: 2023-01-26
Rated 5 out of 5 by from Awesome It was fast, easy, and accurate. Would definitely recommend
Date published: 2023-01-26
Rated 4 out of 5 by from turbo tax fan It was easy and hard to navigate for the first time. I NEED HELP. Also I did the standard form and defiantly will need help next year.
Date published: 2023-01-26
Rated 5 out of 5 by from Fast, Efficient, Helpful Every Time TurboTax is fast, efficient and helpful every year that I come back. I've used TurboTax for 3 years now and have had changes every year and TurboTax has helped me understand how to apply the changes towards my tax preparation. I'd definitely recommend this way to file your taxes.
Date published: 2023-01-26
All TurboTax® Offerings Reviews - Page 2603
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is easy Easy to us did our taxes in have the time Easy instructions good price
Date published: 2023-01-26
Rated 5 out of 5 by from Turbo tax is great I like turbo tax. They are easy to understand they requested information I had right on hand. I really was able to do it myself
Date published: 2023-01-26
Rated 3 out of 5 by from Convoluted but it worked After trying to file multiple times, and it freezing on a page, I had to call the help line. The woman "Nancy" was very helpful and guided me through an extremely convoluted mess of going back and forth multiple times before I was finally able to get situated and my taxes filed. I've used turbo tax for years and this was the biggest convoluted and waste of time I've had. I've never had any of these issues before. Hopefully this gets squared away in the future.
Date published: 2023-01-26
Rated 4 out of 5 by from Turbo Tax is great except for the prices All my tax forms are handled and I don't have to keep up with all that paperwork. My only issue is the prices,, It has gone up $78 over last year. It is costing so much to get this done on Turbo Tax it would be cheaper to go to someone in person. Being on a fixed income makes it difficult.. I am very happy with being able to pay from my refund.
Date published: 2023-01-26
Rated 5 out of 5 by from Love turbotax Awesome easy prep no trouble always a pleasure to use turbotax
Date published: 2023-01-26
Rated 5 out of 5 by from Very nice help It was pretty easygoing they walked me through it, thank you so much
Date published: 2023-01-26
Rated 5 out of 5 by from Simple & Easy I have been using TurboTax for many years and never had an issue.
Date published: 2023-01-26
Rated 5 out of 5 by from Awesome It was fast, easy, and accurate. Would definitely recommend
Date published: 2023-01-26
Rated 4 out of 5 by from turbo tax fan It was easy and hard to navigate for the first time. I NEED HELP. Also I did the standard form and defiantly will need help next year.
Date published: 2023-01-26
Rated 5 out of 5 by from Fast, Efficient, Helpful Every Time TurboTax is fast, efficient and helpful every year that I come back. I've used TurboTax for 3 years now and have had changes every year and TurboTax has helped me understand how to apply the changes towards my tax preparation. I'd definitely recommend this way to file your taxes.
Date published: 2023-01-26
All TurboTax® Offerings Reviews - Page 2603