TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
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Rated 5 out of 5 by from Wonderful The experience was wonderful working with Desiree and her explaining each step
Date published: 2022-04-06
Rated 5 out of 5 by from The TurboTax Live Full Service was incredible! This was my second year using the live full service, and for the second year in a row I was definitely not disappointed! The experience from my first year was a tremendous help. I knew in advance what documents I would need, and was able to upload them even before I first connected with Kellie. After using a CPA to prepare my return for 25 years, the switch to TurboTax was seamless and painless, and less costly!!
Date published: 2022-04-06
Rated 5 out of 5 by from TurboTax hit it out of the ballpark It was an easy experience, I am happy with the results.
Date published: 2022-04-06
Rated 5 out of 5 by from Love it Best site. Love it. It's so easy. Use it every year
Date published: 2022-04-06
Rated 5 out of 5 by from Another Great Experience with Turbo Tax I have been using Turbo Tax for a number of years (maybe 10) and it's so easy. Just follow the steps and if you need help, they are readily available. Stormy was a huge help to me this year regarding my purchase of solar energy for my home and she was there to answer all my questions. Another year with Turbo Tax, I'll be back!
Date published: 2022-04-06
Rated 5 out of 5 by from Awesome I truly would recommend you guys use TurboTax it's quick and easy
Date published: 2022-04-06
Rated 3 out of 5 by from What confussion! The program hopped all over the place. Trying to do the fed and state at once just didn't work well for me. Jane on the phone was fantastic.
Date published: 2022-04-06
Rated 3 out of 5 by from Too confusing Don't understand terms, had errors because of confusion, 2021 is loading and can't seem to find my return
Date published: 2022-04-06
Rated 5 out of 5 by from Turbo Tax Pros and Cons While I found TT easy to use I would like to know why I had to use form 8582 this year but not last year. Couldn't really get an answer!! Also I needed to change my rental type to #3 which would have removed form 8582, I believe, but in researching it looks like you have to purchase the software. Not happy that the software purchase is necessary since I paid for TT to complete and file my returns. That may have cost me money as my rental term is predominantly 7 days or less. AND I couldn't e-file as my AGI kept getting rejected even though I downloaded my 2020 transcript directly from the IRS. :(
Date published: 2022-04-06
Rated 2 out of 5 by from Mac Glitch TT crashed when I tried to file. After many hours and 5 calls to the help desk, no one could resolve my issue. I finally tried to file everything separately. Federal filed. State filed. The issue was with the City forms. I will print and mail my city form. This is was the cause of the program to close out at filing.
Date published: 2022-04-06
All TurboTax® Offerings Reviews - Page 2601
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Wonderful The experience was wonderful working with Desiree and her explaining each step
Date published: 2022-04-06
Rated 5 out of 5 by from The TurboTax Live Full Service was incredible! This was my second year using the live full service, and for the second year in a row I was definitely not disappointed! The experience from my first year was a tremendous help. I knew in advance what documents I would need, and was able to upload them even before I first connected with Kellie. After using a CPA to prepare my return for 25 years, the switch to TurboTax was seamless and painless, and less costly!!
Date published: 2022-04-06
Rated 5 out of 5 by from TurboTax hit it out of the ballpark It was an easy experience, I am happy with the results.
Date published: 2022-04-06
Rated 5 out of 5 by from Love it Best site. Love it. It's so easy. Use it every year
Date published: 2022-04-06
Rated 5 out of 5 by from Another Great Experience with Turbo Tax I have been using Turbo Tax for a number of years (maybe 10) and it's so easy. Just follow the steps and if you need help, they are readily available. Stormy was a huge help to me this year regarding my purchase of solar energy for my home and she was there to answer all my questions. Another year with Turbo Tax, I'll be back!
Date published: 2022-04-06
Rated 5 out of 5 by from Awesome I truly would recommend you guys use TurboTax it's quick and easy
Date published: 2022-04-06
Rated 3 out of 5 by from What confussion! The program hopped all over the place. Trying to do the fed and state at once just didn't work well for me. Jane on the phone was fantastic.
Date published: 2022-04-06
Rated 3 out of 5 by from Too confusing Don't understand terms, had errors because of confusion, 2021 is loading and can't seem to find my return
Date published: 2022-04-06
Rated 5 out of 5 by from Turbo Tax Pros and Cons While I found TT easy to use I would like to know why I had to use form 8582 this year but not last year. Couldn't really get an answer!! Also I needed to change my rental type to #3 which would have removed form 8582, I believe, but in researching it looks like you have to purchase the software. Not happy that the software purchase is necessary since I paid for TT to complete and file my returns. That may have cost me money as my rental term is predominantly 7 days or less. AND I couldn't e-file as my AGI kept getting rejected even though I downloaded my 2020 transcript directly from the IRS. :(
Date published: 2022-04-06
Rated 2 out of 5 by from Mac Glitch TT crashed when I tried to file. After many hours and 5 calls to the help desk, no one could resolve my issue. I finally tried to file everything separately. Federal filed. State filed. The issue was with the City forms. I will print and mail my city form. This is was the cause of the program to close out at filing.
Date published: 2022-04-06
All TurboTax® Offerings Reviews - Page 2601