TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from No stress filing. Year after year, I have depended on TurboTax to help in the preperation and filing of my tax returns. Easy and stress free.
Date published: 2023-03-26
Rated 4 out of 5 by from Charged me for my "free state return" Everything was good. Some things still not clear. But I ordered the 1 free state and it would not let me use it.
Date published: 2023-03-26
Rated 4 out of 5 by from Fix the Mac Version There are a zillion entries on your forum about this pop-up demanding keychain access anytime you select "file" from the menu (e.g. when you try to save or open, etc.) Yet as of March 26th it is still unaddressed. I suppose Mac doesn't present enough of a market share to be of concern.
Date published: 2023-03-26
Rated 1 out of 5 by from Time Wasting Prompts This service could be easier to use if there weren't constantly prompts for upgrading to a more expensive service. This year I was shocked to have to click several times to use direct deposit to receive my refund - despite turbo tax having my bank account info for years.
Date published: 2023-03-26
Rated 5 out of 5 by from Retired Accountant I am a retired accountant, I have prepared hundreds of returns. TurboTax mimics the very expensive tax preparation software we used when I was working. The big difference is the fact that TurboTax walks you through every scenario possible. They provide clear and concise instructions and explanations. Since retirement this is the product I always use.
Date published: 2023-03-26
Rated 5 out of 5 by from great product made easy to do my taxes. I will recommend to friends and family.
Date published: 2023-03-26
Rated 5 out of 5 by from Turbo tax is awesome. I did not engage in any tax prep help. I filed it on my own.
Date published: 2023-03-26
Rated 4 out of 5 by from Pretty good Asking to many times to upgrade but overall good. I would recommend.
Date published: 2023-03-26
Rated 5 out of 5 by from Easy to follow and helpful. Can input info from prior year(s) Turbo Tax entries, saving time and effort. Likewise it compares last year's entries to this years. Allowing comparison of the this years info with last years info.
Date published: 2023-03-26
Rated 5 out of 5 by from Great Service Very easy process from start to finish. My tax preparer was great!
Date published: 2023-03-26
All TurboTax® Offerings Reviews - Page 261
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from No stress filing. Year after year, I have depended on TurboTax to help in the preperation and filing of my tax returns. Easy and stress free.
Date published: 2023-03-26
Rated 4 out of 5 by from Charged me for my "free state return" Everything was good. Some things still not clear. But I ordered the 1 free state and it would not let me use it.
Date published: 2023-03-26
Rated 4 out of 5 by from Fix the Mac Version There are a zillion entries on your forum about this pop-up demanding keychain access anytime you select "file" from the menu (e.g. when you try to save or open, etc.) Yet as of March 26th it is still unaddressed. I suppose Mac doesn't present enough of a market share to be of concern.
Date published: 2023-03-26
Rated 1 out of 5 by from Time Wasting Prompts This service could be easier to use if there weren't constantly prompts for upgrading to a more expensive service. This year I was shocked to have to click several times to use direct deposit to receive my refund - despite turbo tax having my bank account info for years.
Date published: 2023-03-26
Rated 5 out of 5 by from Retired Accountant I am a retired accountant, I have prepared hundreds of returns. TurboTax mimics the very expensive tax preparation software we used when I was working. The big difference is the fact that TurboTax walks you through every scenario possible. They provide clear and concise instructions and explanations. Since retirement this is the product I always use.
Date published: 2023-03-26
Rated 5 out of 5 by from great product made easy to do my taxes. I will recommend to friends and family.
Date published: 2023-03-26
Rated 5 out of 5 by from Turbo tax is awesome. I did not engage in any tax prep help. I filed it on my own.
Date published: 2023-03-26
Rated 4 out of 5 by from Pretty good Asking to many times to upgrade but overall good. I would recommend.
Date published: 2023-03-26
Rated 5 out of 5 by from Easy to follow and helpful. Can input info from prior year(s) Turbo Tax entries, saving time and effort. Likewise it compares last year's entries to this years. Allowing comparison of the this years info with last years info.
Date published: 2023-03-26
Rated 5 out of 5 by from Great Service Very easy process from start to finish. My tax preparer was great!
Date published: 2023-03-26
All TurboTax® Offerings Reviews - Page 261