TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281687 reviews)
Star ratings are from 2021
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Rated 4 out of 5 by from OK Difficult to download on other computers after purchasing the CD version. Was not able to download a Windows and Mac version, even after a couple of sessions with the Support personnel. Other than that, TT works very well.
Date published: 2021-04-26
Rated 5 out of 5 by from using turbo tax for past 30 plus years easy to follow. i can work on my taxes on my own time, at home.
Date published: 2021-04-26
Rated 5 out of 5 by from works like i hoped it would! I don't like to think about taxes, and i really don't like spending time figuring out how to file them. turbo tax almost makes it painless! five stars.
Date published: 2021-04-26
Rated 1 out of 5 by from I thought it was free. I thought this software was supposed to be free. I am very disappointed that I had to pay fees for a simple return.
Date published: 2021-04-26
Rated 5 out of 5 by from EXCELLENT I was very pleased with the help I received. The tax expert were more then patient with me.
Date published: 2021-04-26
Rated 1 out of 5 by from Will Never Use Again There's specific data that was asked for that could not be found on the associated forms. For example, Turbo Tax asked for additional data for Block 13 (Other Deductions) of the Schedule K1 (form 1065) that is not listed on the paperwork. I basically had to select the choice that made the most sense, and when it was wrong it was impossible to get back to the same page that asked for the Block 13 details. This happened several times throughout the process.
Date published: 2021-04-26
Rated 4 out of 5 by from Turbo tax is pretty good Everything went well except I kept getting logged out during the final pages. But the main problem is that the fees are getting so high that it's almost not worth it,sorry to say.
Date published: 2021-04-26
Rated 5 out of 5 by from Turbo Tax Says it like it is. Very explaining way to do and review a tax and compare your tax
Date published: 2021-04-26
Rated 5 out of 5 by from fabulous :) tried the IRS site first - not user friendly at all - came back and was able to complete my taxes in a couple of hours - no crying no frustration. When I needed help Russell called me walked me thru looked over my numbers and found me more money. THANK YOU THANK YOU THANK YOU
Date published: 2021-04-26
Rated 4 out of 5 by from I AM STILL HAPPY with TurboTax There were several clichés this round, but I still appreciate your services!
Date published: 2021-04-26
All TurboTax® Offerings Reviews - Page 2596
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from OK Difficult to download on other computers after purchasing the CD version. Was not able to download a Windows and Mac version, even after a couple of sessions with the Support personnel. Other than that, TT works very well.
Date published: 2021-04-26
Rated 5 out of 5 by from using turbo tax for past 30 plus years easy to follow. i can work on my taxes on my own time, at home.
Date published: 2021-04-26
Rated 5 out of 5 by from works like i hoped it would! I don't like to think about taxes, and i really don't like spending time figuring out how to file them. turbo tax almost makes it painless! five stars.
Date published: 2021-04-26
Rated 1 out of 5 by from I thought it was free. I thought this software was supposed to be free. I am very disappointed that I had to pay fees for a simple return.
Date published: 2021-04-26
Rated 5 out of 5 by from EXCELLENT I was very pleased with the help I received. The tax expert were more then patient with me.
Date published: 2021-04-26
Rated 1 out of 5 by from Will Never Use Again There's specific data that was asked for that could not be found on the associated forms. For example, Turbo Tax asked for additional data for Block 13 (Other Deductions) of the Schedule K1 (form 1065) that is not listed on the paperwork. I basically had to select the choice that made the most sense, and when it was wrong it was impossible to get back to the same page that asked for the Block 13 details. This happened several times throughout the process.
Date published: 2021-04-26
Rated 4 out of 5 by from Turbo tax is pretty good Everything went well except I kept getting logged out during the final pages. But the main problem is that the fees are getting so high that it's almost not worth it,sorry to say.
Date published: 2021-04-26
Rated 5 out of 5 by from Turbo Tax Says it like it is. Very explaining way to do and review a tax and compare your tax
Date published: 2021-04-26
Rated 5 out of 5 by from fabulous :) tried the IRS site first - not user friendly at all - came back and was able to complete my taxes in a couple of hours - no crying no frustration. When I needed help Russell called me walked me thru looked over my numbers and found me more money. THANK YOU THANK YOU THANK YOU
Date published: 2021-04-26
Rated 4 out of 5 by from I AM STILL HAPPY with TurboTax There were several clichés this round, but I still appreciate your services!
Date published: 2021-04-26
All TurboTax® Offerings Reviews - Page 2596