TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 4 out of 5 by from A great program! Used it for years with 100% accuracy. I highly recommend it!
Date published: 2022-04-05
Rated 5 out of 5 by from Fast way to file I appreciated the check for mistakes, made it easy to determine the max deduction for a tricky tax year.
Date published: 2022-04-05
Rated 5 out of 5 by from Turbo Tax, You're the Best !!! I use to dread the thought of doing my taxes until I started using turbotax. I've been a user of this tax preparation since 2007. Every year it gets better and easier to prepare my taxes. I love it and recommend it to everyone. Thank you turbotax.
Date published: 2022-04-05
Rated 5 out of 5 by from Awesome Turbo tax is very easy . I love it. I would telly friends.
Date published: 2022-04-05
Rated 5 out of 5 by from Turbotax is so easy to use Turbotax Premier is easy to use everything is explained clearly and you're able to save where you are and go back to it whenever you have additional time. The Help features are very useful when questions come up in a few sections.
Date published: 2022-04-05
Rated 3 out of 5 by from Disappointing quirks and math errors Longtime user. But weird quirks popped up this year. Like, errors in the return due to my not responding to advance child tax credits (I have no dependent children). And the main summary page for deductions calculated 2020 and 2021 totals incorrectly.
Date published: 2022-04-05
Rated 5 out of 5 by from Excellent Product with a couple of minor issues I've used Turbotax for many years. Various things have improved or become less easy. For example, this year getting to Educator Expenses was not as clear. I had to go back and hunt down some items like where to put union dues after the review showed errors (Form 2106). I finally got there, but it was less simple than last year. Also, Turbotax said that I'd be charged $20 to file CA taxes, but when I went to my Intuit account I was charged $25. In sum it's a very good product and beats doing taxes manually like the very old days.
Date published: 2022-04-05
Rated 4 out of 5 by from Turbo Tax is very thorough I've been using TT since 2010 and appreciate the ease of transfering data from one year's form to the next, as it saves a lot of re-keying. However, this year I was frustrated when I discovered that a Form J for Farmers and Fishers had been used even though none of our responses indicated that either of us farms or fishes. I also was unhappy with the automatic fill for the vehicle information (deduction for depreciation which we had NOT taken in prior years) and wish there was a question asking if operations had been suspended due to Covid-19.
Date published: 2022-04-05
Rated 1 out of 5 by from TurboTax is unfit for purpose for tax year 2021 I encountered the following three critical issues this year: 1. In form 1116, TurboTax incorrectly pre-filled the foreign gross income boxes with foreign tax credit, resulting in me overpaying the federal amount owed by hundreds of dollars. I needed to send an amended return. This loss of time, money and energy is the fault of TurboTax. 2. TurboTax continuously showed the error "Login is temporarily unavailable. Please try again later or call customer support" after logging into Schwab successfully within TurboTax and accepting the agreement. This prevented import and necessitated manual input which for some users may mean inputting a significant number of entries. This is a universal bug that has still not been fixed. 3. Following issue 2 above, the Cancel button on the Schwab login screen was inaccessible on my 1366x768 monitor despite the minimum resolution recommendation being 1024x768. I tried various things to access the button to no avail, and eventually had to force quit the app. TurboTax did not attempt to recover an autosave that was available at Library > Autosave Information, potentially causing me to lose hours of work. It is completely surprising, unacceptable and ridiculous that issues like the above exist. With something as important as taxes, Intuit should not skimp on the quality of its software developers/development. At this rate I will almost certainly not be using TurboTax next year.
Date published: 2022-04-05
Rated 4 out of 5 by from Still have the annoying scrolling Detailed but can't the screen return to the section you just completed when you are itemizing so you are close to the next section. HAVING CONINUALLY TO SCROLL DOWN TO WHERE YOU JUST LEFT OFF IS ANNOYING!!!!!
Date published: 2022-04-05
All TurboTax® Offerings Reviews - Page 2596
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from A great program! Used it for years with 100% accuracy. I highly recommend it!
Date published: 2022-04-05
Rated 5 out of 5 by from Fast way to file I appreciated the check for mistakes, made it easy to determine the max deduction for a tricky tax year.
Date published: 2022-04-05
Rated 5 out of 5 by from Turbo Tax, You're the Best !!! I use to dread the thought of doing my taxes until I started using turbotax. I've been a user of this tax preparation since 2007. Every year it gets better and easier to prepare my taxes. I love it and recommend it to everyone. Thank you turbotax.
Date published: 2022-04-05
Rated 5 out of 5 by from Awesome Turbo tax is very easy . I love it. I would telly friends.
Date published: 2022-04-05
Rated 5 out of 5 by from Turbotax is so easy to use Turbotax Premier is easy to use everything is explained clearly and you're able to save where you are and go back to it whenever you have additional time. The Help features are very useful when questions come up in a few sections.
Date published: 2022-04-05
Rated 3 out of 5 by from Disappointing quirks and math errors Longtime user. But weird quirks popped up this year. Like, errors in the return due to my not responding to advance child tax credits (I have no dependent children). And the main summary page for deductions calculated 2020 and 2021 totals incorrectly.
Date published: 2022-04-05
Rated 5 out of 5 by from Excellent Product with a couple of minor issues I've used Turbotax for many years. Various things have improved or become less easy. For example, this year getting to Educator Expenses was not as clear. I had to go back and hunt down some items like where to put union dues after the review showed errors (Form 2106). I finally got there, but it was less simple than last year. Also, Turbotax said that I'd be charged $20 to file CA taxes, but when I went to my Intuit account I was charged $25. In sum it's a very good product and beats doing taxes manually like the very old days.
Date published: 2022-04-05
Rated 4 out of 5 by from Turbo Tax is very thorough I've been using TT since 2010 and appreciate the ease of transfering data from one year's form to the next, as it saves a lot of re-keying. However, this year I was frustrated when I discovered that a Form J for Farmers and Fishers had been used even though none of our responses indicated that either of us farms or fishes. I also was unhappy with the automatic fill for the vehicle information (deduction for depreciation which we had NOT taken in prior years) and wish there was a question asking if operations had been suspended due to Covid-19.
Date published: 2022-04-05
Rated 1 out of 5 by from TurboTax is unfit for purpose for tax year 2021 I encountered the following three critical issues this year: 1. In form 1116, TurboTax incorrectly pre-filled the foreign gross income boxes with foreign tax credit, resulting in me overpaying the federal amount owed by hundreds of dollars. I needed to send an amended return. This loss of time, money and energy is the fault of TurboTax. 2. TurboTax continuously showed the error "Login is temporarily unavailable. Please try again later or call customer support" after logging into Schwab successfully within TurboTax and accepting the agreement. This prevented import and necessitated manual input which for some users may mean inputting a significant number of entries. This is a universal bug that has still not been fixed. 3. Following issue 2 above, the Cancel button on the Schwab login screen was inaccessible on my 1366x768 monitor despite the minimum resolution recommendation being 1024x768. I tried various things to access the button to no avail, and eventually had to force quit the app. TurboTax did not attempt to recover an autosave that was available at Library > Autosave Information, potentially causing me to lose hours of work. It is completely surprising, unacceptable and ridiculous that issues like the above exist. With something as important as taxes, Intuit should not skimp on the quality of its software developers/development. At this rate I will almost certainly not be using TurboTax next year.
Date published: 2022-04-05
Rated 4 out of 5 by from Still have the annoying scrolling Detailed but can't the screen return to the section you just completed when you are itemizing so you are close to the next section. HAVING CONINUALLY TO SCROLL DOWN TO WHERE YOU JUST LEFT OFF IS ANNOYING!!!!!
Date published: 2022-04-05
All TurboTax® Offerings Reviews - Page 2596