TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Chris1923 from
easy, could be faster
some of the questions are unnecessary. overall great product and super easy.
Date published: 2023-04-14
Rated 5 out of 5 by
Jen1919 from
Good
It’s was easy to use but the survey is driving me crazy with all the questions
Date published: 2023-04-14
Rated 5 out of 5 by
Gissjond from
Make my life simple
Turbo tax was Awesome very easy to use and informative.
Date published: 2023-04-14
Rated 5 out of 5 by
bigORGAN from
Better than Taxact
I moved to Taxact a couple of years ago to say a little cash, but my return had problems two years in a row and I am back.
Date published: 2023-04-14
Rated 5 out of 5 by
BWM714 from
The only way to self prepare taxes
Turbo Tax leads you through all the steps required to prepare taxes by prompting you for the needed information. If you're not sure, there are links to answer questions with easy to understand explanations.
Date published: 2023-04-14
Rated 5 out of 5 by
Aeptryx from
TurboTax is an excellent software
Excellent and user-friendly. Will continue to use its software in the future
Date published: 2023-04-14
Rated 5 out of 5 by
BROWNSFAN22 from
TURBOTAX IS EASY
VERY EASY TO USE. STEP BY STEP INSTRUCTIONS AND THEY MERGE LAST YEARS INFO
Date published: 2023-04-14
Rated 3 out of 5 by
Angel982 from
Very Tedious
I did appreciate all the questions to help me get the right info in, however, I feel that TurboTax is being expensive since I am gathering and inputting all the information.
Date published: 2023-04-14
Rated 1 out of 5 by
cbuckRN from
Too many problems with this year edition
The scan documents feature didn't work properly 25% of the time. I would scan the document but it would label my state wrong and it did not allow me to change it. Deleted and multiple attempts to scan did the same issue. Had to input info by hand. BUT THAT WAS NOT THE WORST. Then once problem corrected manually inputting Turbo Tax wanted me to pay AGAIN. Customer service unwilling to resolve the issue stating the customer satisfaction doesn't apply to the online product only the CD version. After over 15 years of using Turbo Tax this is the last time I will buy the product.
Date published: 2023-04-14
Rated 5 out of 5 by
TURBO TAX SMART from
LET TURBO TAX DO THE TAX FOR YOU
TURBO TAX IS EASY TO USE. NOW I AM TURBO TAX SMART.
All TurboTax® Offerings Reviews - Page 2596
Date published: 2023-04-14
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Chris1923 from
easy, could be faster
some of the questions are unnecessary. overall great product and super easy.
Date published: 2023-04-14
Rated 5 out of 5 by
Jen1919 from
Good
It’s was easy to use but the survey is driving me crazy with all the questions
Date published: 2023-04-14
Rated 5 out of 5 by
Gissjond from
Make my life simple
Turbo tax was Awesome very easy to use and informative.
Date published: 2023-04-14
Rated 5 out of 5 by
bigORGAN from
Better than Taxact
I moved to Taxact a couple of years ago to say a little cash, but my return had problems two years in a row and I am back.
Date published: 2023-04-14
Rated 5 out of 5 by
BWM714 from
The only way to self prepare taxes
Turbo Tax leads you through all the steps required to prepare taxes by prompting you for the needed information. If you're not sure, there are links to answer questions with easy to understand explanations.
Date published: 2023-04-14
Rated 5 out of 5 by
Aeptryx from
TurboTax is an excellent software
Excellent and user-friendly. Will continue to use its software in the future
Date published: 2023-04-14
Rated 5 out of 5 by
BROWNSFAN22 from
TURBOTAX IS EASY
VERY EASY TO USE. STEP BY STEP INSTRUCTIONS AND THEY MERGE LAST YEARS INFO
Date published: 2023-04-14
Rated 3 out of 5 by
Angel982 from
Very Tedious
I did appreciate all the questions to help me get the right info in, however, I feel that TurboTax is being expensive since I am gathering and inputting all the information.
Date published: 2023-04-14
Rated 1 out of 5 by
cbuckRN from
Too many problems with this year edition
The scan documents feature didn't work properly 25% of the time. I would scan the document but it would label my state wrong and it did not allow me to change it. Deleted and multiple attempts to scan did the same issue. Had to input info by hand. BUT THAT WAS NOT THE WORST. Then once problem corrected manually inputting Turbo Tax wanted me to pay AGAIN. Customer service unwilling to resolve the issue stating the customer satisfaction doesn't apply to the online product only the CD version. After over 15 years of using Turbo Tax this is the last time I will buy the product.
Date published: 2023-04-14
Rated 5 out of 5 by
TURBO TAX SMART from
LET TURBO TAX DO THE TAX FOR YOU
TURBO TAX IS EASY TO USE. NOW I AM TURBO TAX SMART.
All TurboTax® Offerings Reviews - Page 2596
Date published: 2023-04-14